Halfords

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Halfords is a retailer. They sell car parts and accessories, bicycles, touring and camping equipment.

halfords.com

Halfords job reviews

Showing 165 reviews

  • Best thing

    The team and the learning experience whilst on the job.

    Worst thing

    Dealing with the public.

    4.6

    Halfords Employee, March 2024

  • Best thing

    The discount

    Worst thing

    Management and how your treated as a human

    2.3

    Halfords Sales assistant, March 2024

  • Best thing

    Hours, team, job satisfaction

    Worst thing

    Stress, extra work expectations outside of contract, low pay, difficult customers, under appreciated

    4.8

    Halfords Claims handler, March 2024

  • Best thing

    • Easy to use system
    • Teams can work hard for you
    • Meeting new customers
    • 50% off car services and MOT

    Worst thing

    • Every decision you make must be authorized
    • Managers do not keep track of progress
    • Work place not fit for winter or summer
    • Regional Managers are corrupt, they look after their own favourites and treat the rest horribly
    • 1 rule for you different rules for others
    • Overworked and not compensated enough
    • Having to do extra jobs not part of your contract
    • Claim to be there for you but will replace you in a heartbeat
    • Not knowing every policy to adhere too before you make a mistake
    • No one is your friend, the minute you slip up, everyone will be against you
    • No one whistleblows so all corruption remains in house
    • Targets are increased every month and quarter to make it harder to earn bonus
    • Unfair treatment and comments shared amongst manager group chats

    3.3

    Halfords Assistant manager, February 2024

  • Best thing

    The team I work with

    Worst thing

    Not getting a break some days and having to work nonstop

    6.2

    Halfords Technician, February 2024

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  • Best thing

    Coworkers
    Hours and Flexibility

    Worst thing

    Gets busy

    8.6

    Halfords Sales advisor, February 2024

  • Best thing

    Friendly staff, always doing something different

    Worst thing

    Customers asking for painfully specific things, and colleagues not doing tasks at hand to a good enough standard

    6.7

    Halfords Retail assistant, January 2024

  • Best thing

    Learning life skills to help with cars, discounted products are always useful

    Worst thing

    General public are awful, managers can be nice

    3.2

    Halfords Employee, January 2024

  • Best thing

    Discounts, co-workers

    Worst thing

    Shift changes constantly.

    3.7

    Halfords Sales assistant, January 2024

  • Best thing

    Getting along with colleagues and customers

    Worst thing

    Treated differently. Spoken to rude when not necessary

    3.5

    Halfords Vehicle technician, January 2024

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  • Best thing

    The people I work with

    Worst thing

    The job itself

    8.2

    Halfords Employee, December 2023

  • Best thing

    In store discounts and working with a team, you learn alot

    Worst thing

    How massively corporate it is, too many rules and statistics with how to do your job, they care more about stats then money it seems

    6.4

    Halfords Sales advisor, December 2023

  • Best thing

    Get to get on in my own time

    Worst thing

    Talking to my manager

    3.0

    Halfords Vehicle technician, December 2023

  • Best thing

    It’s fairly easy work

    Worst thing

    Management is a disgrace. No respect for colleagues. Pressured into working silly hours a week so there’s no work life balance. Quite a few colleagues are toxic and like to start rumours

    1.3

    Halfords Employee, November 2023

  • Best thing

    I get to build bikes and the team is great

    Worst thing

    I dont know

    8.2

    Halfords Employee, October 2023

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  • Best thing

    Working with a good team

    Worst thing

    Very understaffed quite often 80% of the time can be 3 people running a busy shop on most days which can be very stressful trying to provide a quality service to customers especially if there’s a high volume of people. The pay is poor for the workload especially if you’re under 21 as Halfords is heavy on age related pay.

    4.6

    Halfords Auto technician, October 2023

  • Best thing

    Social aspect. Sales environment with targets create purpose and goals.

    Worst thing

    low salary high responsibility.

    2.0

    Halfords Employee, October 2023

  • Worst thing

    Targets are impossible to achieve
    Hard to recruit good colleagues for short contracts.

    6.6

    Halfords Store manager, October 2023

  • Best thing

    Working with friends

    Worst thing

    Day to day stess of the job

    3.3

    Halfords Manager, September 2023

  • Best thing

    Overtime pay

    Worst thing

    Work load, stress, no clear management

    1.4

    Halfords Call centre agent, September 2023

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  • Best thing

    Every body gets on with the work they are trained for. I control stock when deliveries arrive twice a week also serve customers for items they would like to purchase or order.

    Worst thing

    When you are under staffed and you have to serve customers quickly to stop them complaining they have waited a long time to be served that’s being put under pressure. Staff get very stressed out.

    7.8

    Halfords Sales advisor, September 2023

  • Best thing

    Generally a good team atmosphere,

    Worst thing

    Heavy workload. Constant pressure from corporate to hit targets

    6.8

    Halfords Technician, September 2023

  • Best thing

    Working on bikes

    Worst thing

    Don’t get paid for bank holidays

    8.2

    Halfords Sales assistant, September 2023

  • Best thing

    Everyday is different, work with the things we enjoy. Good staff benefits, teams hold together because of the people

    Worst thing

    Pay is low, especially for southern counties. Work load is very high. Staff skill sets are at the lowest they have ever been, staff levels are very low, high turnover of staff

    3.7

    Halfords Deputy manager, September 2023

  • Best thing

    Being given transferable skills in order for you to move and use at a better paying job

    Worst thing

    pushing useless products and deals on people who don’t want or need them

    5.0

    Halfords Customer advisor, August 2023

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  • Best thing

    Working on cars

    Worst thing

    Long shifts

    5.0

    Halfords Employee, August 2023

  • Best thing

    The people I work with

    Worst thing

    The people buying from the shop

    6.4

    Halfords Sales advisor, August 2023

  • Best thing

    It's close to home

    Worst thing

    Incompetent management

    1.4

    Halfords Employee, July 2023

  • Best thing

    Team I work with

    Worst thing

    Pay, company support, family life balance

    2.3

    Halfords Technician, May 2023

  • Best thing

    Doing what i love

    Worst thing

    Manager not keeping place in check eg staff that do wrong are left to do so

    7.6

    Halfords Cycle technician, May 2023

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  • Best thing

    Servicing and fixing cars

    Worst thing

    No staff. Long hours. Other member of staff.

    2.1

    Halfords Vehicle technician, April 2023

  • Worst thing

    Targets
    I feel like I have to lie to customers
    Pressured constantly for targets
    It feels like I'm trying to scam

    4.2

    Halfords Sales advisor, April 2023

  • Best thing

    Injoyed Woking on bikes

    Worst thing

    Mangerment don't know how to run the shop or treat staff with respect

    2.3

    Halfords Employee, April 2023

  • Best thing

    I love my job at Halfords, its relatively easy

    9.6

    Halfords Sales assistant, April 2023

  • Best thing

    Being hands on

    Worst thing

    Been asked to do multiplies tasks while trying to the task already set

    7.3

    Halfords Apprentice technician, March 2023

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  • Best thing

    The team

    Worst thing

    Short staffed never enough people on shift, given 10 tasks to do all at once while being expected to still serve customers and sort out complaints , ridiculous targets even if met no bonuses or extra pay, management just hang around talking and hiding away at the back while expecting staff below them to do everything, the list just goes on.

    1.6

    Halfords Employee, March 2023

  • Best thing

    Learning new skills and generally having a laugh with most colleagues

    Worst thing

    Customer intensity

    3.2

    Halfords Employee, March 2023

  • Best thing

    Other staff

    Worst thing

    Expecting more than possible

    1.6

    Halfords Technician, February 2023

  • Best thing

    Working on bikes

    Worst thing

    Being told what I’m doing is wrong even though it is proven to boost productivity and sales

    3.0

    Halfords Sales advisor, February 2023

  • Best thing

    The technical side to it.. and fixing cars is all im good at... the team on the workshop floor make it worthwhile staying

    Worst thing

    Pay is a big one.. especially when i make the company on a standard day £110 per haur and i dont even make 10% of that...
    Management dont understand my needs as a parent.
    Only aloud 1 member of staff on holiday at a time... we have 9 members of staff.. not aloud to have peek season times off..
    Not being paid the correct amount for overtime agreed with the manager..
    New members joining with no qualifications and employer expects technicians to take time to train.. unpaid for that time spent to train... being qc trained doesn't earn you more money but extra responsibility.. list could go on

    1.4

    Halfords Technician, February 2023

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  • Best thing

    Colleagues

    Worst thing

    Management
    Improper training
    Pay is low for the skills needed
    Dysfunctional
    The companies structure is backwards

    6.4

    Halfords Sales advisor, February 2023

  • Best thing

    The team I work with

    Worst thing

    Our online booking systems

    9.4

    Halfords Assistant manager, February 2023

  • Best thing

    If has everything I need and matches my hobbies

    Worst thing

    . No team work
    . Manager can't manage
    . Don't get paid enough to be mentally drained from other people mess
    . Everyone is contradicting
    . I feel unsafe in halfords environment
    . Never happy to come back to work

    1.1

    Halfords Cycle technician, February 2023

  • Best thing

    Colleagues and I enjoy it

    Worst thing

    Other colleagues and long hours

    3.3

    Halfords Mechanic, January 2023

  • Best thing

    People I work with.
    Doing different fitting on cars and sorting bikes out.

    Worst thing

    Targets are unrealistic
    Pay could be better for managers

    7.5

    Halfords Employee, January 2023

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  • Best thing

    The team I work with are great and I repair bikes which is different every time.

    Worst thing

    No staff or terrible rotas, gossip, lack of discipline and staff that dissappear when busy periods hit. Also customers treating us poorly.

    4.6

    Halfords Cycle technician, January 2023

  • Best thing

    Work on cars

    Worst thing

    Work load and veing understaffed

    2.7

    Halfords Technician, January 2023

  • Best thing

    Great working environment with the opportunity to learn a great variety of skills.

    Worst thing

    Stress of hitting sometimes unreasonable targets store-wise and company-wise.

    6.0

    Halfords Employee, January 2023

  • Best thing

    Smaller team so colleagues are more like friends

    Worst thing

    Understaffed, pay and no extra pay for overtime or bank holiday shifts

    3.0

    Halfords Employee, January 2023

  • Best thing

    Gaining customers trust, making them become regular, loyal

    Worst thing

    How much more I do for little pay

    4.6

    Halfords Employee, December 2022