Halfords
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DismissHalfords is a retailer. They sell car parts and accessories, bicycles, touring and camping equipment.
halfords.comHalfords job reviews
Showing 165 reviews
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Best thing
The team and the learning experience whilst on the job.
Worst thing
Dealing with the public.
Halfords Employee, March 2024
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Best thing
The discount
Worst thing
Management and how your treated as a human
Halfords Sales assistant, March 2024
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Best thing
Hours, team, job satisfaction
Worst thing
Stress, extra work expectations outside of contract, low pay, difficult customers, under appreciated
Halfords Claims handler, March 2024
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Best thing
• Easy to use system
• Teams can work hard for you
• Meeting new customers
• 50% off car services and MOTWorst thing
• Every decision you make must be authorized
• Managers do not keep track of progress
• Work place not fit for winter or summer
• Regional Managers are corrupt, they look after their own favourites and treat the rest horribly
• 1 rule for you different rules for others
• Overworked and not compensated enough
• Having to do extra jobs not part of your contract
• Claim to be there for you but will replace you in a heartbeat
• Not knowing every policy to adhere too before you make a mistake
• No one is your friend, the minute you slip up, everyone will be against you
• No one whistleblows so all corruption remains in house
• Targets are increased every month and quarter to make it harder to earn bonus
• Unfair treatment and comments shared amongst manager group chatsHalfords Assistant manager, February 2024
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Best thing
The team I work with
Worst thing
Not getting a break some days and having to work nonstop
Halfords Technician, February 2024
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Best thing
Coworkers
Hours and FlexibilityWorst thing
Gets busy
Halfords Sales advisor, February 2024
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Best thing
Friendly staff, always doing something different
Worst thing
Customers asking for painfully specific things, and colleagues not doing tasks at hand to a good enough standard
Halfords Retail assistant, January 2024
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Best thing
Learning life skills to help with cars, discounted products are always useful
Worst thing
General public are awful, managers can be nice
Halfords Employee, January 2024
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Best thing
Discounts, co-workers
Worst thing
Shift changes constantly.
Halfords Sales assistant, January 2024
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Best thing
Getting along with colleagues and customers
Worst thing
Treated differently. Spoken to rude when not necessary
Halfords Vehicle technician, January 2024
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Best thing
The people I work with
Worst thing
The job itself
Halfords Employee, December 2023
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Best thing
In store discounts and working with a team, you learn alot
Worst thing
How massively corporate it is, too many rules and statistics with how to do your job, they care more about stats then money it seems
Halfords Sales advisor, December 2023
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Best thing
Get to get on in my own time
Worst thing
Talking to my manager
Halfords Vehicle technician, December 2023
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Best thing
It’s fairly easy work
Worst thing
Management is a disgrace. No respect for colleagues. Pressured into working silly hours a week so there’s no work life balance. Quite a few colleagues are toxic and like to start rumours
Halfords Employee, November 2023
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Best thing
I get to build bikes and the team is great
Worst thing
I dont know
Halfords Employee, October 2023
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Best thing
Working with a good team
Worst thing
Very understaffed quite often 80% of the time can be 3 people running a busy shop on most days which can be very stressful trying to provide a quality service to customers especially if there’s a high volume of people. The pay is poor for the workload especially if you’re under 21 as Halfords is heavy on age related pay.
Halfords Auto technician, October 2023
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Best thing
Social aspect. Sales environment with targets create purpose and goals.
Worst thing
low salary high responsibility.
Halfords Employee, October 2023
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Worst thing
Targets are impossible to achieve
Hard to recruit good colleagues for short contracts.Halfords Store manager, October 2023
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Best thing
Working with friends
Worst thing
Day to day stess of the job
Halfords Manager, September 2023
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Best thing
Overtime pay
Worst thing
Work load, stress, no clear management
Halfords Call centre agent, September 2023
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Best thing
Every body gets on with the work they are trained for. I control stock when deliveries arrive twice a week also serve customers for items they would like to purchase or order.
Worst thing
When you are under staffed and you have to serve customers quickly to stop them complaining they have waited a long time to be served that’s being put under pressure. Staff get very stressed out.
Halfords Sales advisor, September 2023
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Best thing
Generally a good team atmosphere,
Worst thing
Heavy workload. Constant pressure from corporate to hit targets
Halfords Technician, September 2023
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Best thing
Working on bikes
Worst thing
Don’t get paid for bank holidays
Halfords Sales assistant, September 2023
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Best thing
Everyday is different, work with the things we enjoy. Good staff benefits, teams hold together because of the people
Worst thing
Pay is low, especially for southern counties. Work load is very high. Staff skill sets are at the lowest they have ever been, staff levels are very low, high turnover of staff
Halfords Deputy manager, September 2023
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Best thing
Being given transferable skills in order for you to move and use at a better paying job
Worst thing
pushing useless products and deals on people who don’t want or need them
Halfords Customer advisor, August 2023
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Best thing
Working on cars
Worst thing
Long shifts
Halfords Employee, August 2023
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Best thing
The people I work with
Worst thing
The people buying from the shop
Halfords Sales advisor, August 2023
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Best thing
It's close to home
Worst thing
Incompetent management
Halfords Employee, July 2023
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Best thing
Team I work with
Worst thing
Pay, company support, family life balance
Halfords Technician, May 2023
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Best thing
Doing what i love
Worst thing
Manager not keeping place in check eg staff that do wrong are left to do so
Halfords Cycle technician, May 2023
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Best thing
Servicing and fixing cars
Worst thing
No staff. Long hours. Other member of staff.
Halfords Vehicle technician, April 2023
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Worst thing
Targets
I feel like I have to lie to customers
Pressured constantly for targets
It feels like I'm trying to scamHalfords Sales advisor, April 2023
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Best thing
Injoyed Woking on bikes
Worst thing
Mangerment don't know how to run the shop or treat staff with respect
Halfords Employee, April 2023
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Best thing
I love my job at Halfords, its relatively easy
Halfords Sales assistant, April 2023
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Best thing
Being hands on
Worst thing
Been asked to do multiplies tasks while trying to the task already set
Halfords Apprentice technician, March 2023
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Best thing
The team
Worst thing
Short staffed never enough people on shift, given 10 tasks to do all at once while being expected to still serve customers and sort out complaints , ridiculous targets even if met no bonuses or extra pay, management just hang around talking and hiding away at the back while expecting staff below them to do everything, the list just goes on.
Halfords Employee, March 2023
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Best thing
Learning new skills and generally having a laugh with most colleagues
Worst thing
Customer intensity
Halfords Employee, March 2023
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Best thing
Other staff
Worst thing
Expecting more than possible
Halfords Technician, February 2023
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Best thing
Working on bikes
Worst thing
Being told what I’m doing is wrong even though it is proven to boost productivity and sales
Halfords Sales advisor, February 2023
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Best thing
The technical side to it.. and fixing cars is all im good at... the team on the workshop floor make it worthwhile staying
Worst thing
Pay is a big one.. especially when i make the company on a standard day £110 per haur and i dont even make 10% of that...
Management dont understand my needs as a parent.
Only aloud 1 member of staff on holiday at a time... we have 9 members of staff.. not aloud to have peek season times off..
Not being paid the correct amount for overtime agreed with the manager..
New members joining with no qualifications and employer expects technicians to take time to train.. unpaid for that time spent to train... being qc trained doesn't earn you more money but extra responsibility.. list could go onHalfords Technician, February 2023
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Best thing
Colleagues
Worst thing
Management
Improper training
Pay is low for the skills needed
Dysfunctional
The companies structure is backwardsHalfords Sales advisor, February 2023
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Best thing
The team I work with
Worst thing
Our online booking systems
Halfords Assistant manager, February 2023
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Best thing
If has everything I need and matches my hobbies
Worst thing
. No team work
. Manager can't manage
. Don't get paid enough to be mentally drained from other people mess
. Everyone is contradicting
. I feel unsafe in halfords environment
. Never happy to come back to workHalfords Cycle technician, February 2023
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Best thing
Colleagues and I enjoy it
Worst thing
Other colleagues and long hours
Halfords Mechanic, January 2023
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Best thing
People I work with.
Doing different fitting on cars and sorting bikes out.Worst thing
Targets are unrealistic
Pay could be better for managersHalfords Employee, January 2023
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Best thing
The team I work with are great and I repair bikes which is different every time.
Worst thing
No staff or terrible rotas, gossip, lack of discipline and staff that dissappear when busy periods hit. Also customers treating us poorly.
Halfords Cycle technician, January 2023
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Best thing
Work on cars
Worst thing
Work load and veing understaffed
Halfords Technician, January 2023
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Best thing
Great working environment with the opportunity to learn a great variety of skills.
Worst thing
Stress of hitting sometimes unreasonable targets store-wise and company-wise.
Halfords Employee, January 2023
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Best thing
Smaller team so colleagues are more like friends
Worst thing
Understaffed, pay and no extra pay for overtime or bank holiday shifts
Halfords Employee, January 2023
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Best thing
Gaining customers trust, making them become regular, loyal
Worst thing
How much more I do for little pay
Halfords Employee, December 2022