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What people are saying about sick pay at Halfords

• Best thing

  Loads of discounts not just at Halfords. Good company to work for because of the benefits.

  Worst thing

  4 weeks notice to take even a day holiday, sometimes have to work during breaks, have to stay after work unpaid for up to 45 minutes (usually about 15-20), stressful environment, 99% of employees are made to work the weekends, not given enough respect from employers or customers.

  3.4

  Halfords Employee, November 2022

• Best thing

  customers

  Worst thing

  long shifts and not long breaks

  8.2

  Halfords Sales assistant, January 2022

• Best thing

  The working day is very varied considering its retail, you pick up a lot of multitasking and basic technical skills as you go. When you aren't too run off your feet, you genuinely feel like you can help people with their problems and give them a great experience.

  Worst thing

  Upper management does not understand the complexities of a store day to day, and therefore does not implement the correct improvements in both technology, strategy or performance metrics - almost every change that I have seen the company make in recent years has either worsened the customer experience or made the colleague have to work twice as hard to achieve the same goal.
  Employees don't feel listened to or appreciated, especially when unscientific metrics are being pushed that don't truly represent the performance of a store.
  There is no effort put in to ensure managers are allocating breaks fairly and most colleagues in a 9 hour shift simply have one 20-40 min break 'when they can' and this can really play havoc with health, not to mention the fact that we have gaps in our pay for multiple breaks we don't get. So in essence we are actually getting less than minimum wage per hour on average.
  Employees are simply not paid enough for the job that they do: most staff are almost constantly busy with urgent matters and there is very little downtime, a lack of decent wages also prevents high quality employees form staying or joining.
  Most of the middle management is underqualified in terms of leadership skills.
  Recent months have seen awful changes to employee structure and hour contracts that have made niche workers such as older colleagues forced to leave the company, and a lot of other talented managers have taken redundancies over a job role change - they just feel betrayed by the company.
  Feeling like time has been wasted is a common feeling at Halfords, whether it's on useless menial E-learning tasks that where clearly put together by a 3 year old, or useless menial 'retsil strategy' such as pestering your customer to hand over their personal data or buy into a bad deal. I wish the company would appreciate solid sales tactics again by keeping tabs on upselling and basic product/service attachment.

  1.6

  Halfords Customer advisor, July 2021

• Best thing

  None at all! Nothing!

  Worst thing

  All of it. 20 hours plus u paid per week, no breaks, never leave on time, exhausting work, too few staff.

  1.1

  Halfords Deputy manager, April 2021