Hales Home Care job reviews

Showing 20 reviews

• Best thing

  The team I work with

  Worst thing

  Have to work extra

  7.3

  Quality assurance at Hales Home Care, January 2025

• Best thing

  Helping to assist with service users, their families and their needs.

  Worst thing

  Awful management, poor communication, no respect, lack of equipment- living in the stone age. Avoid at all costs.

  1.9

  Coordinator at Hales Home Care, August 2023

• Best thing

  Travel

  Worst thing

  Not knowing where I am the next day

  5.5

  Home carer at Hales Home Care, December 2022

• Best thing

  good pay, good choice of hours, good team leader

  Worst thing

  early starts, stressful, overlapped calls so meant to be in 2 places at once

  7.1

  Carer at Hales Home Care, November 2022

• Best thing

  Caring for people

  Worst thing

  Managers aren’t consistent

  5.5

  Carer at Hales Home Care, August 2022

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• Best thing

  Seeing people be happy

  Worst thing

  Dealing with death

  2.3

  Carer at Hales Home Care, May 2022

• Best thing

  Meet different kinds of people.

  Worst thing

  Very stressful, more due to the tension between workers and differing opinions on how things should be run.

  6.0

  Team leader at Hales Home Care, May 2022

• Best thing

  Meeting new people

  Worst thing

  Walking everywhere

  9.1

  Carer at Hales Home Care, May 2022

• Best thing

  Service users

  Worst thing

  Seeing the service users pass

  2.3

  Domiciliary worker at Hales Home Care, March 2022

• Best thing

  Weekly pay

  Worst thing

  No break during a shift

  2.3

  Support worker at Hales Home Care, January 2022

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• Best thing

  meeting some really loverly people.

  Worst thing

  when we lose clients

  1.9

  Carer at Hales Home Care, November 2021

• Best thing

  Meeting new people and getting to know a history of the area from the people who live there

  Worst thing

  Last minute changes to rota. Travel time between jobs is not sufficient.

  2.8

  Care assistant at Hales Home Care, September 2021

• Best thing

  Being able to make a difference to your service users life and helping them and putting a smile on their face as sometimes you can be the only person they might see all day.

  Worst thing

  Long hours never getting your rota on time no structure to your rota it’s always changing and that’s hard for service users as they build trust in a regular carer not having travel time between calls which is stressful and makes it hard to get to calls safely and your always playing catch up from the start going into a new call with no pre warning of the situation in that call and that can be stressful.

  1.9

  Domiciliary carer at Hales Home Care, June 2021

• Best thing

  The service users .

  Worst thing

  The management ignore your concerns and just change your availability . Also they ignore your calls or emails .

  1.0

  Support worker at Hales Home Care, June 2021

• Best thing

  Best part is the fact that ur helpinf someone to get on with their lives. ⁰

  Worst thing

  Having a social life outside hales.

  1.1

  Care assistant at Hales Home Care, June 2021

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• Best thing

  Caring for service users is so rewarding

  Worst thing

  Unable to get holidays authorised Can’t plan ahead
  Lack of communication

  1.5

  Home carer at Hales Home Care, March 2021

• Best thing

  The clients

  Worst thing

  Poor pay not paid for every thing you do
  Lack of management
  Long hours no travel time and breaks
  Or no hours and hours not garenteed

  1.1

  Health care assistant at Hales Home Care, November 2020

• Best thing

  The people I care for

  Worst thing

  Underpaid and extra calls at short notice

  1.0

  Carer at Hales Home Care, October 2020

• Best thing

  Enjoy it

  Worst thing

  Worrying about hours

  6.0

  Domiciliary carer at Hales Home Care, September 2020

• Best thing

  the people I look after

  Worst thing

  rubbish pay

  5.5

  Carer at Hales Home Care, August 2020