Hales Home Care job reviews

Showing 19 reviews

• Best thing

  Helping to assist with service users, their families and their needs.

  Worst thing

  Awful management, poor communication, no respect, lack of equipment- living in the stone age. Avoid at all costs.

  1.9

  Hales Home Care Employee, August 2023

• Best thing

  Travel

  Worst thing

  Not knowing where I am the next day

  5.5

  Hales Home Care Home carer, December 2022

• Best thing

  good pay, good choice of hours, good team leader

  Worst thing

  early starts, stressful, overlapped calls so meant to be in 2 places at once

  7.1

  Hales Home Care Carer, November 2022

• Best thing

  Caring for people

  Worst thing

  Managers aren’t consistent

  5.5

  Hales Home Care Carer, August 2022

• Best thing

  Seeing people be happy

  Worst thing

  Dealing with death

  2.3

  Hales Home Care Carer, May 2022

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• Best thing

  Meet different kinds of people.

  Worst thing

  Very stressful, more due to the tension between workers and differing opinions on how things should be run.

  6.0

  Hales Home Care Team leader, May 2022

• Best thing

  Meeting new people

  Worst thing

  Walking everywhere

  9.1

  Hales Home Care Carer, May 2022

• Best thing

  Service users

  Worst thing

  Seeing the service users pass

  2.3

  Hales Home Care Employee, March 2022

• Best thing

  Weekly pay

  Worst thing

  No break during a shift

  2.3

  Hales Home Care Support worker, January 2022

• Best thing

  meeting some really loverly people.

  Worst thing

  when we lose clients

  1.9

  Hales Home Care Carer, November 2021

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• Best thing

  Meeting new people and getting to know a history of the area from the people who live there

  Worst thing

  Last minute changes to rota. Travel time between jobs is not sufficient.

  2.8

  Hales Home Care Care assistant, September 2021

• Best thing

  Being able to make a difference to your service users life and helping them and putting a smile on their face as sometimes you can be the only person they might see all day.

  Worst thing

  Long hours never getting your rota on time no structure to your rota it’s always changing and that’s hard for service users as they build trust in a regular carer not having travel time between calls which is stressful and makes it hard to get to calls safely and your always playing catch up from the start going into a new call with no pre warning of the situation in that call and that can be stressful.

  1.9

  Hales Home Care Domiciliary carer, June 2021

• Best thing

  The service users .

  Worst thing

  The management ignore your concerns and just change your availability . Also they ignore your calls or emails .

  1.0

  Hales Home Care Support worker, June 2021

• Best thing

  Best part is the fact that ur helpinf someone to get on with their lives. ⁰

  Worst thing

  Having a social life outside hales.

  1.1

  Hales Home Care Care assistant, June 2021

• Best thing

  Caring for service users is so rewarding

  Worst thing

  Unable to get holidays authorised Can’t plan ahead
  Lack of communication

  1.5

  Hales Home Care Home carer, March 2021

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• Best thing

  The clients

  Worst thing

  Poor pay not paid for every thing you do
  Lack of management
  Long hours no travel time and breaks
  Or no hours and hours not garenteed

  1.1

  Hales Home Care Health care assistant, November 2020

• Best thing

  The people I care for

  Worst thing

  Underpaid and extra calls at short notice

  1.0

  Hales Home Care Carer, October 2020

• Best thing

  Enjoy it

  Worst thing

  Worrying about hours

  6.0

  Hales Home Care Domiciliary carer, September 2020

• Best thing

  the people I look after

  Worst thing

  rubbish pay

  5.5

  Hales Home Care Carer, August 2020