Hales Home Care
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DismissHales Home Care is a care provider. They provide home and live-in care services.
halescare.co.ukHales Home Care job reviews
Showing 20 reviews
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Best thing
The team I work with
Worst thing
Have to work extra
Quality assurance at Hales Home Care, January 2025
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Best thing
Helping to assist with service users, their families and their needs.
Worst thing
Awful management, poor communication, no respect, lack of equipment- living in the stone age. Avoid at all costs.
Coordinator at Hales Home Care, August 2023
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Best thing
Travel
Worst thing
Not knowing where I am the next day
Home carer at Hales Home Care, December 2022
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Best thing
good pay, good choice of hours, good team leader
Worst thing
early starts, stressful, overlapped calls so meant to be in 2 places at once
Carer at Hales Home Care, November 2022
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Best thing
Caring for people
Worst thing
Managers aren’t consistent
Carer at Hales Home Care, August 2022
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Best thing
Seeing people be happy
Worst thing
Dealing with death
Carer at Hales Home Care, May 2022
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Best thing
Meet different kinds of people.
Worst thing
Very stressful, more due to the tension between workers and differing opinions on how things should be run.
Team leader at Hales Home Care, May 2022
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Best thing
Meeting new people
Worst thing
Walking everywhere
Carer at Hales Home Care, May 2022
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Best thing
Service users
Worst thing
Seeing the service users pass
Domiciliary worker at Hales Home Care, March 2022
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Best thing
Weekly pay
Worst thing
No break during a shift
Support worker at Hales Home Care, January 2022
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Best thing
meeting some really loverly people.
Worst thing
when we lose clients
Carer at Hales Home Care, November 2021
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Best thing
Meeting new people and getting to know a history of the area from the people who live there
Worst thing
Last minute changes to rota. Travel time between jobs is not sufficient.
Care assistant at Hales Home Care, September 2021
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Best thing
Being able to make a difference to your service users life and helping them and putting a smile on their face as sometimes you can be the only person they might see all day.
Worst thing
Long hours never getting your rota on time no structure to your rota it’s always changing and that’s hard for service users as they build trust in a regular carer not having travel time between calls which is stressful and makes it hard to get to calls safely and your always playing catch up from the start going into a new call with no pre warning of the situation in that call and that can be stressful.
Domiciliary carer at Hales Home Care, June 2021
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Best thing
The service users .
Worst thing
The management ignore your concerns and just change your availability . Also they ignore your calls or emails .
Support worker at Hales Home Care, June 2021
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Best thing
Best part is the fact that ur helpinf someone to get on with their lives. ⁰
Worst thing
Having a social life outside hales.
Care assistant at Hales Home Care, June 2021
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Best thing
Caring for service users is so rewarding
Worst thing
Unable to get holidays authorised Can’t plan ahead
Lack of communicationHome carer at Hales Home Care, March 2021
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Best thing
The clients
Worst thing
Poor pay not paid for every thing you do
Lack of management
Long hours no travel time and breaks
Or no hours and hours not garenteedHealth care assistant at Hales Home Care, November 2020
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Best thing
The people I care for
Worst thing
Underpaid and extra calls at short notice
Carer at Hales Home Care, October 2020
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Best thing
Enjoy it
Worst thing
Worrying about hours
Domiciliary carer at Hales Home Care, September 2020
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Best thing
the people I look after
Worst thing
rubbish pay
Carer at Hales Home Care, August 2020