Hales Home Care

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Hales Home Care is a care provider. They provide home and live-in care services.

halescare.co.uk

Hales Home Care job reviews

Showing 20 reviews

  • Best thing

    The team I work with

    Worst thing

    Have to work extra

    7.3

    Quality assurance at Hales Home Care, January 2025

  • Best thing

    Helping to assist with service users, their families and their needs.

    Worst thing

    Awful management, poor communication, no respect, lack of equipment- living in the stone age. Avoid at all costs.

    1.9

    Coordinator at Hales Home Care, August 2023

  • Best thing

    Travel

    Worst thing

    Not knowing where I am the next day

    5.5

    Home carer at Hales Home Care, December 2022

  • Best thing

    good pay, good choice of hours, good team leader

    Worst thing

    early starts, stressful, overlapped calls so meant to be in 2 places at once

    7.1

    Carer at Hales Home Care, November 2022

  • Best thing

    Caring for people

    Worst thing

    Managers aren’t consistent

    5.5

    Carer at Hales Home Care, August 2022

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  • Best thing

    Seeing people be happy

    Worst thing

    Dealing with death

    2.3

    Carer at Hales Home Care, May 2022

  • Best thing

    Meet different kinds of people.

    Worst thing

    Very stressful, more due to the tension between workers and differing opinions on how things should be run.

    6.0

    Team leader at Hales Home Care, May 2022

  • Best thing

    Meeting new people

    Worst thing

    Walking everywhere

    9.1

    Carer at Hales Home Care, May 2022

  • Best thing

    Service users

    Worst thing

    Seeing the service users pass

    2.3

    Domiciliary worker at Hales Home Care, March 2022

  • Best thing

    Weekly pay

    Worst thing

    No break during a shift

    2.3

    Support worker at Hales Home Care, January 2022

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  • Best thing

    meeting some really loverly people.

    Worst thing

    when we lose clients

    1.9

    Carer at Hales Home Care, November 2021

  • Best thing

    Meeting new people and getting to know a history of the area from the people who live there

    Worst thing

    Last minute changes to rota. Travel time between jobs is not sufficient.

    2.8

    Care assistant at Hales Home Care, September 2021

  • Best thing

    Being able to make a difference to your service users life and helping them and putting a smile on their face as sometimes you can be the only person they might see all day.

    Worst thing

    Long hours never getting your rota on time no structure to your rota it’s always changing and that’s hard for service users as they build trust in a regular carer not having travel time between calls which is stressful and makes it hard to get to calls safely and your always playing catch up from the start going into a new call with no pre warning of the situation in that call and that can be stressful.

    1.9

    Domiciliary carer at Hales Home Care, June 2021

  • Best thing

    The service users .

    Worst thing

    The management ignore your concerns and just change your availability . Also they ignore your calls or emails .

    1.0

    Support worker at Hales Home Care, June 2021

  • Best thing

    Best part is the fact that ur helpinf someone to get on with their lives. ⁰

    Worst thing

    Having a social life outside hales.

    1.1

    Care assistant at Hales Home Care, June 2021

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  • Best thing

    Caring for service users is so rewarding

    Worst thing

    Unable to get holidays authorised Can’t plan ahead
    Lack of communication

    1.5

    Home carer at Hales Home Care, March 2021

  • Best thing

    The clients

    Worst thing

    Poor pay not paid for every thing you do
    Lack of management
    Long hours no travel time and breaks
    Or no hours and hours not garenteed

    1.1

    Health care assistant at Hales Home Care, November 2020

  • Best thing

    The people I care for

    Worst thing

    Underpaid and extra calls at short notice

    1.0

    Carer at Hales Home Care, October 2020

  • Best thing

    Enjoy it

    Worst thing

    Worrying about hours

    6.0

    Domiciliary carer at Hales Home Care, September 2020

  • Best thing

    the people I look after

    Worst thing

    rubbish pay

    5.5

    Carer at Hales Home Care, August 2020