Great Western Railway

Great Western Railway is a train operator. They run train services across Wales, the South and South West England.

gwr.com

Great Western Railway job reviews

  • Best thing

    Salty and shifts

    Worst thing

    Trains always broken and not really fit for purpose

    9.8

    Great Western Railway Employee, April 2022

  • Best thing

    Wonderful, friendly and helpful colleagues. Enjoyment helping customers.

    Worst thing

    Spending majority of work time on feet. Not allowed to sit down whilst working on station.

    9.4

    Great Western Railway Employee, March 2022

21 more employees left their honest reviews of this employer…

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  • Best thing

    Work stays at work

    Worst thing

    Very repetitive.

    8.9

    Great Western Railway Employee, February 2022

  • Best thing

    Every day is different.

    Worst thing

    Hours are unsociable.

    9.8

    Great Western Railway Employee, September 2021

  • Best thing

    Holidays. Pay. Discounts/benefits. Free rail travel. 6 months of rotas so you can plan your life.

    Worst thing

    Occasional lone working.

    9.9

    Great Western Railway Employee, September 2021

  • Best thing

    Pay

    Worst thing

    Management. Treated like idiots. Management are hugely disconnected from reality.

    3.2

    Great Western Railway Employee, June 2021

  • Best thing

    No one looking over your shoulder. Salary.

    Worst thing

    Shift work

    9.1

    Great Western Railway Employee, June 2021

  • Best thing

    Good company to work for and company benefits

    Worst thing

    Rude unpleasant passengers. Fare evaders.

    9.0

    Great Western Railway Employee, May 2021

  • Best thing

    Being left to get on with it

    Worst thing

    The shifts and how they effect my life

    9.2

    Great Western Railway Employee, April 2021

  • Best thing

    Good money, plenty of time off

    Worst thing

    The shifts

    9.7

    Great Western Railway Employee, April 2021

  • Best thing

    The pay is good and I have a great rappor with people I work with

    8.7

    Great Western Railway Revenue protection officer, April 2021

  • Best thing

    The camaraderie of my team, the travel perks, and the continual training

    Worst thing

    Sometimes when things go wrong the abuse from customers can be horrible

    9.4

    Great Western Railway Employee, March 2021

  • Best thing

    The shifts and time off and pay

    Worst thing

    The late finishes

    10

    Great Western Railway Lead host, January 2021

  • Best thing

    Salary , hours , company perks, final salary pension.

    Worst thing

    Shift working

    9.5

    Great Western Railway Employee, January 2021

  • Best thing

    Mostly left to get on with it with no supervision. Good pay and benefits. I enjoy the work.

    Worst thing

    Shifts. Early starts and late finishes. Working weekends and public holidays.

    9.7

    Great Western Railway Train driver, December 2020

  • Best thing

    Free travel. 35 hour week

    Worst thing

    Unsocial hours

    9.2

    Great Western Railway Train driver, November 2020

  • Best thing

    My office moves

    Worst thing

    Night shifts

    9.9

    Great Western Railway Train driver, November 2020

  • Best thing

    People, places I go

    Worst thing

    Shifts, responsibility, other people

    8.4

    Great Western Railway Driver, October 2020

  • Best thing

    Working with the public.

    Worst thing

    The unsocial hours

    10

    Great Western Railway Train guard, October 2020

  • Best thing

    Great team, good shifts, lots of time off, good money, no stress.

    Worst thing

    Nights shifts, big company bullshit.

    9.9

    Great Western Railway Technician, August 2020

  • Best thing

    The people and no two days are the same

    Worst thing

    Senior management

    9.4

    Great Western Railway Customer host, July 2020

  • Best thing

    People I work with, number of hours.

    Worst thing

    Difficult customers, working bank holidays

    9.9

    Great Western Railway Gateline, June 2020

  • Best thing

    Overtime is 13.50 an hour, relaxed atmosphere.

    Worst thing

    3pm-11pm shifts. Busy days when it’s call after call.

    9.9

    Great Western Railway Customer experience advisor, January 2020