Or see how an employer is rated instead
Gusto
Unclaimed profile
Uh oh. Gusto hasn’t committed to creating great jobs yet.
Breakroom helps companies understand what their employees really think and supports them to be better employers.
If you’re from head office, sign up here to get started on your Breakroom journey.
DismissGusto is a restaurant chain. They serve Italian food.
gustorestaurants.uk.comBased on responses from 14 employees at Gusto.
Pay
-
Okay
-
Only some people are paid a living wage
Do Gusto pay a living wage?
Some people are not paid a living wage.
How we know this
50% of people say they are paid below the Real Living Wage for where they live.Based on data from 10 people who took the Breakroom Quiz between August 2019 and June 2022.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living. It is currently £9.90 per hour, and £11.05 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
-
Only some people get sick pay
Do Gusto pay sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
54% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 13 people who took the Breakroom Quiz between August 2019 and June 2022.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Bad
-
Most people don’t get paid breaks
Do workers at Gusto get paid breaks?
No. Most people don’t get paid breaks.
How we know this
83% of people say they don’t get paid breaks.Based on data from 12 people who took the Breakroom Quiz between August 2019 and June 2022.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Hours and flexibility
-
Good
-
Easy to book holiday
How easy is it to book a holiday at Gusto?
Most people find it easy to book holiday.
How we know this
83% of people report it’s easy to book holidays.Based on data from 12 people who took the Breakroom Quiz between August 2019 and June 2022.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
-
Shifts can get changed at short notice
Do Gusto managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
42% of people say their manager changes their shifts at the last minute.Based on data from 12 people who took the Breakroom Quiz between August 2019 and June 2022.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Bad
-
Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Gusto?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 92% of people with changing schedules report getting one week notice or less.
- 0% of people with changing schedules report getting two weeks notice.
- 8% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 12 people who took the Breakroom Quiz between August 2019 and June 2022.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Workplace
-
Good
-
Most people get enough training
Do people get enough training when they start at Gusto?
Most people got enough training when they started.
How we know this
93% of people report they got enough training when they started working here.Based on data from 14 people who took the Breakroom Quiz between August 2019 and June 2022.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
-
Most people recommend their team
Do people at Gusto recommend working with their team?
Most people recommend working with their team.
How we know this
79% of people report that they would recommend working with their immediate team to a friend.Based on data from 14 people who took the Breakroom Quiz between August 2019 and June 2022.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
-
Most people feel treated with respect
Do people at Gusto feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
70% of people say they’re treated with respect by their managers.Based on data from 10 people who took the Breakroom Quiz between September 2019 and June 2022.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
-
Most people feel well informed by head office
Do workers feel well informed about how Gusto is doing?
Most people feel well informed about how the company is doing.
How we know this
79% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 14 people who took the Breakroom Quiz between August 2019 and June 2022.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
Okay
-
Only some people get support to progress
Are people given support to progress at Gusto?
Only some people are given support to progress here.
How we know this
In the last year, 40% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 10 people who took the Breakroom Quiz between August 2019 and June 2022.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Okay
-
Only some people get proper breaks
Do people at Gusto get proper breaks?
Some people don’t get proper breaks.
How we know this
45% of people report that they don’t get to take proper breaks.Based on data from 11 people who took the Breakroom Quiz between March 2020 and June 2022.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Bad
-
Head office doesn’t understand what’s happening
Do people think Gusto head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
79% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 14 people who took the Breakroom Quiz between August 2019 and June 2022.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Bad
-
Most people are stressed
Is it stressful to work at Gusto?
Most people feel stressed here.
How we know this
70% of people say they often feel stressed at work.Based on data from 10 people who took the Breakroom Quiz between December 2019 and June 2022.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
How Gusto ranks
Gusto ranks joint 25th to work for out of restaurants.
Rankings are based on Breakroom ratings for employers with 5 or more quiz responses, accurate as of 3 July 2022.
Gusto job reviews
-
Best thing
The team
Worst thing
Being called into work last minute or being in the weeds
Gusto Employee, February 2022
-
Best thing
weekly pay
Worst thing
lots of standing in one place for hours
Gusto Employee, December 2021
Handy to know
How much notice do people get of their shifts?
1 week or less
92%
of people with changing schedules report getting one week notice or less.
Based on 12 Gusto employees
Based on 14 Gusto employees