Greggs
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DismissGreggs is a bakery chain. They serve sweet and savoury baked goods.
greggs.co.ukGreggs job reviews
Showing 346 reviews
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Best thing
The friendships, some of the customers
Worst thing
the other half of the customers, disrespect from other members of staff
Greggs Employee, March 2024
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Best thing
50% discount
EasyWorst thing
Always busy
No piercings/lashes/nailsGreggs Team member, March 2024
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Best thing
Pay, Regular paid breaks, freindly staff and the discount
Worst thing
Customers, highly understaffed and 5am starts
Greggs Team member, March 2024
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Best thing
Team members who work extremely hard.
Customer's and conversationsWorst thing
Poor communication
Undermining job postions
Favoritism conflict of interestGreggs Supervisor, March 2024
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Best thing
Great atmosphere busy
Worst thing
None
Greggs Manager, March 2024
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Best thing
Flexible
Worst thing
Understaffed, lack of appreciation, high stress vs low pay
Greggs Team member, February 2024
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Best thing
Work banter
PayWorst thing
Rude customers
Fast-paced
Demanding
Small atmosphere
Messy most of the time
NoisyGreggs Team member, February 2024
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Best thing
Customers
Colleagues
Cheap foodWorst thing
Underpaid
Standing for long hours
Dealing with rude customersGreggs Team member, January 2024
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Best thing
Good pay for 16 to 18 year old
Worst thing
Management high expectations on trainees
Greggs Team member, January 2024
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Best thing
The discount and some regulars that come in are very nice
Worst thing
Most of the customers are really rude and most of the time there is an appliance broken
Greggs Team member, December 2023
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Best thing
The discount
Worst thing
Not all supervisors are easy to talk to
Pay isnt enoughGreggs Team member, December 2023
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Best thing
co-workers, paid weekly, regular routine, discount
Worst thing
rude customers, not paid enough, head office keep adding more tasks but no pay rise, no sick pay, upper management sometimes dismissive and rude, some staff get away with doing bare minimum and not doing their jobs
Greggs Team member, December 2023
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Best thing
Job security
Worst thing
Everything other than job security
Greggs Supervisor, December 2023
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Best thing
Nothing
Worst thing
I NEVER get a break
Greggs Shop assistant, December 2023
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Best thing
The people
Worst thing
Stress and amount of work
Greggs Shift manager, December 2023
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Best thing
Discount
Worst thing
Team of bullies which management join in and do nothing about lost a lot of staff due to the bullying nothing been sorted.
No organisation
One rule for one one for another
Don't let you take holidays that you need to take
Not at all understanding to illnesses or conditionsGreggs Employee, December 2023
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Best thing
People and flexibility
Worst thing
Your reward for doing a good job is doing other managers jobs
Greggs Manager, November 2023
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Best thing
5 weeks holidays per year, double time on bank holidays, payed for not working bank holidays, profit shares
Worst thing
Unpayed lunch breaks, not getting breaks, staffing issues(understaffed) no team spirit, overworked - too much is expected of us, keep adding more onto the staff
Greggs Manager, November 2023
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Best thing
Serving customers
Discounts
Friendly communication (depends on the shop)Worst thing
Having to stop theives
Dealing with drunk customers
Cleaning up other people's messes when bins are availableGreggs Team member, November 2023
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Best thing
Some of the team!
Worst thing
Changing of rota without consultation, having to use holidays for doctors or dentist appointments, zero work life balance, not enough staff to do the ever increasing demands, poor management who look after themselves.
Greggs Team leader, November 2023
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Best thing
Being well trusted to run my own store and support other store
Worst thing
The high expectations and stress
Greggs Shop manager, October 2023
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Best thing
More money for the contracted hours
Worst thing
Last min changes to the Rota, more curtain side work then boxes and poor Rota.
Greggs HGV driver, October 2023
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Best thing
Staff are friendly
Worst thing
You are talked about on social media
Greggs Employee, October 2023
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Best thing
Half off and money
Worst thing
Customers
Greggs Supervisor, October 2023
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Best thing
Flexible hours
Worst thing
Do not get paid enough
Greggs Employee, October 2023
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Best thing
money and hours
Worst thing
forced to do overtime
Greggs Factory operative, October 2023
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Best thing
The hours
Worst thing
None paid breaks
Greggs Employee, September 2023
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Best thing
The Team Members, from Team Member to Supervisor yeah there all lovely. BUT our store manager really lets the shop down.
Worst thing
I would love to say the entire time I’m at work I enjoy it. BUT the lack of help from our manager is ridiculous, we will start at 5:30 with three staff. 1 on Sandwiches (cannot serve as sandwiches are required to be out by lunch), 1 Team Member required to Serve, do ovens, just eat and deal with the front and the third being our senior members, and depending on the Senior Team member. The shop will either be useless or productive. Unfortunately Head Office will never do anything, and our area manager seems to not know anything about retail/fast food. Head Office have had reports but will not look into employees leaving, or their mental health until the store is not profitable. DO NOT work at Greggs unless you can handle a lack of management from your store manager and head office. And do not work here if you cannot handle major stress, ridiculous behaviour and the company expecting you to work like a dog. Worst Place I’ve worked
Greggs Team member, September 2023
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Best thing
It can be laid back and relaxing plus you get a 50% discount
Worst thing
It can become really difficult to get all the tasks done in time and managers constant on your back about little tasks when they take breaks every 20 minutes to have a fag
Greggs Team member, August 2023
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Best thing
Paid holidays and wide choice of possible shift start/end times
Worst thing
Highly stressful environment, always understaffed for money saving purposes, majority of team members are poorly trained students/college students that are thrown into the deep end and expected to do well. As managment it is very difficult to get time off and sick leave.
Greggs Supervisor, August 2023
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Best thing
My store is quieter than most which makes it easier to do stuff
Worst thing
Sometimes it's too quiet and we only make enough to do our minimum contracted hours
Greggs Team member, August 2023
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Best thing
Staff discount, jobs nice
Worst thing
The store manager ruined the whole experience not treating with respect and treat us like children
Greggs Team member, August 2023
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Best thing
The people
Worst thing
Not enough staff
Greggs Manager, August 2023
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Best thing
Afternoon is quiter
Worst thing
Serving tills during breakfast period
Greggs Team member, July 2023
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Best thing
I get payed weekly rather than monthly
Worst thing
The long hours and the stress of a busy shift with little recognition over how hard I work
Greggs Team member, July 2023
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Best thing
Pretty flexible with what days you want to work, good pay for a 16 year old
Worst thing
Staff can be rude- gossip/talk about people behind their back, managers can be difficult to deal with when you’re a student- lack of respect
Greggs Team member, July 2023
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Best thing
Proper break
DiscountWorst thing
Customers
Sometimes the manager does the bare minimumGreggs Crew member, June 2023
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Best thing
The benefits so half price food etc
Worst thing
Changing shop polices (how to store or present something) constantly and adding more stuff whilst your trying to do 4 jobs on your own (we are quite under staffed at the moment though) usually you do like 1-3 tasks
Greggs Team member, June 2023
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Best thing
Hourly wage is okay
Worst thing
Weekend work
Weekly pay
Not enough hours
Staff
CustomersGreggs Team member, June 2023
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Best thing
The hours are nice as we close at 7pm, giving us time after our shifts
Some of the customers are nice
The job isn't really too difficultWorst thing
The other staff members, as well as the manager make it difficult to want to go in
A lot of the customers are rude
I feel like I'm not appreciated
Greggs Team member, June 2023
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Best thing
good team
Worst thing
stress
not respectedGreggs Employee, June 2023
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Best thing
Nice Team, all close, good to get on with work, all members of the team help eachother.
Worst thing
Headoffice don’t deal with stuff how they should, that’s if they even do anything. Anyone from area manager and up seems to know nothing about working in fast food/retail.
Greggs Team member, June 2023
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Best thing
Discount, other team members.
Worst thing
My manager.
Greggs Team member, June 2023
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Best thing
Pay
Worst thing
Angry customer's
Under staffedGreggs Manager, June 2023
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Best thing
Meeting new people all the time
Worst thing
Management don't care if a Co worker upset another atmosphere terrible when certain person in
Greggs Sales assistant, June 2023
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Best thing
The team I work with
Worst thing
Rude people or very busy days
Greggs Team member, May 2023
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Best thing
Discount, paid holiday, flexible contracts
Worst thing
Working a lot of days but short hours so it still takes up your week but you’re not earning much more.
Greggs Team member, May 2023
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Best thing
Flexible hours
Opportunity to learn new thinks to develop your skills
Friendly team membersWorst thing
Working early in the morning
Always busyGreggs Team member, May 2023
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Best thing
Discounts, decent pay,
Worst thing
Lack of opportunity to progress in the company, they expect too much for too little
Greggs Employee, May 2023
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Best thing
The staff discount and the pay rate.
Worst thing
Rota changes with little to no notice. Being robbed all the time.
Greggs Team member, May 2023