Greggs job reviews

Showing 493 reviews

• Best thing

  The people I work with

  Worst thing

  The customer some time it can get really busy with not enough staff but on the slow day we have too many staff

  5.0

  Employee at Greggs, May 2026

• Best thing

  my team are alright, my regular customers

  Worst thing

  hilariously understaffed for how busy we are (even with trainees present), poorly managed breaks (often don't get any at all or only get one out of multiple, depending on length of shift), customers, unforgiving hours and shifts, awful rotas (frequent close-opens pushed onto the few fully flexible staff members), lack of shift managers.

  2.8

  Employee at Greggs, April 2026

• Best thing

  The people I work with and the customers

  8.3

  Team member at Greggs, April 2026

• Best thing

  Scheduling, hours, pay discount

  Worst thing

  Understaffed, shoplifters

  8.3

  Team member at Greggs, April 2026

• Best thing

  It pays good and isn’t hard

  Worst thing

  It can be very stressful and hours are so unpredictable

  7.2

  Team member at Greggs, April 2026

• Best thing

  team i work with, semi-flexible hours

  Worst thing

  customers, understaffed

  8.4

  Senior team member at Greggs, April 2026

• Best thing

  The team

  Worst thing

  Long hours, understaffed, stress

  8.2

  Manager at Greggs, April 2026

• Best thing

  How simple it actually is for the money that you get.

  Worst thing

  The rushes.

  5.1

  Team member at Greggs, April 2026

• Best thing

  Friendly staff, active job thay keeps you busy, weekly pay

  Worst thing

  Shop lifters, customers in general, early starts at 5am

  9.3

  Team member at Greggs, March 2026

• Best thing

  Fairly straightforward job.

  Worst thing

  Customers can be quite rude.

  9.8

  Team member at Greggs, March 2026

• Best thing

  my team are generally ok as people, the discount is nice.

  Worst thing

  the hours are awful, we're massively understaffed to the point where one sickness while others are on leave creates chaos and early closures, some team are unreliable and do not put in the work causing others to have to work twice as hard to keep things on time, some management leave one person unattended at tills with a queue out the door

  3.2

  Team member at Greggs, February 2026

• Best thing

  The work style of a fast paced one in one out system

  Worst thing

  The busyness

  9.6

  Team member at Greggs, February 2026

• Best thing

  Friends made

  Worst thing

  The mishandling of bullying in the workplace, the constant roster changes that no one even asks you about. The favouritism, inequality and unreachable expectations. Current CEO has either lost touch with what’s happening on the ground or simply only cares about the millions she’s getting in her bank while the rest of us are drowning at the bottom bringing the money in.

  3.9

  Employee at Greggs, February 2026

• Best thing

  the customers, and the breaks, very fair

  Worst thing

  how busy it can be, the stress, long shifts, too much to do with little time, early starts

  5.1

  Team member at Greggs, February 2026

• Worst thing

  bullies in the workplace no one listens

  2.1

  Shift manager at Greggs, January 2026

• Best thing

  The people I work with

  Worst thing

  The constant control and the lak of staff to realistically carry out the work that's expected

  1.9

  Employee at Greggs, January 2026

• Best thing

  some of the team members are great to work with and manager can be nice some days

  Worst thing

  some days manager makes me feel worthless and even name calls me at times. has no respect for others and always saying something about someone behind their back. area manager isn’t much better either

  3.2

  Team member at Greggs, January 2026

• Best thing

  I can work the days I want

  Worst thing

  Customers

  7.0

  Employee at Greggs, January 2026

• Best thing

  lovely manager, meet nice people

  Worst thing

  customers, very busy at times, sometimes understaffed, do more than supervisors who are getting paid more

  7.0

  Team member at Greggs, January 2026

• Best thing

  Some of my staff

  Worst thing

  No work life balance

  5.0

  Shop manager at Greggs, December 2025

• Best thing

  Some of the people working there

  Worst thing

  Customers and some of the unfair treatment

  2.6

  Crew member at Greggs, December 2025

• Best thing

  Co-workers are all very nice, discount is good, the job is realistically quite easy

  Worst thing

  Abusive customers, understaffed

  6.1

  Team member at Greggs, December 2025

• Best thing

  team members

  Worst thing

  how busy it can be

  9.6

  Team member at Greggs, December 2025

• Best thing

  I strive hard to hit the sales target and I live when we do

  Worst thing

  I feel we’re understaffed and staff don’t have enough training before they’re fully onboarded

  1.8

  Shift manager at Greggs, November 2025

• Best thing

  Discount & customers

  Worst thing

  Constant messages & inconsistent of how busy can be stressful

  4.7

  Manager at Greggs, November 2025

• Best thing

  The money and my co workers

  Worst thing

  Customers

  8.8

  Employee at Greggs, October 2025

• Best thing

  The regulars

  Worst thing

  The shoplifting problem

  8.7

  Employee at Greggs, October 2025

• Best thing

  The people i am on sgift with

  Worst thing

  Not being listened to

  1.9

  Supervisor at Greggs, October 2025

• Best thing

  People I work with
  Customers

  Worst thing

  Pay

  6.4

  Team member at Greggs, October 2025

• Best thing

  I work with some great team members

  Worst thing

  Customers are rude, under staffed, lack of training, lazy staff, long hours

  4.2

  Employee at Greggs, October 2025

• Best thing

  it’s close to home

  Worst thing

  i don’t like it, i think i could be better at many other things, i regret taking it, customers are rude, and so are some of the staff when they want to be and they’re really gossip lovers

  3.9

  Employee at Greggs, September 2025

• Best thing

  Perks & ease of hours

  Worst thing

  Always busy, and understaffed

  9.2

  Shift manager at Greggs, September 2025

• Best thing

  Staff discount, pay

  Worst thing

  rude customers, overworked, understaffed

  2.3

  Team member at Greggs, September 2025

• Best thing

  Most of the people I work with are nice

  Worst thing

  The upper management are totally out of touch with the actual people who are earning them money. I don't feel appreciated and know that they would replace me at the drop of a hat. More and more pressure and additional work is added, good workers are treated the same as bad ones so there is no incentive to do your best as it's ignored. Have got the customers backs more than their own staff.

  4.7

  Team member at Greggs, August 2025

• Best thing

  the people i work with:)

  Worst thing

  customers.

  7.1

  Team member at Greggs, August 2025

• Best thing

  The Team and the Discount

  Worst thing

  Cutting hours recently

  10

  Employee at Greggs, August 2025

• Best thing

  My team is great

  Worst thing

  The customers are incredibly rude especially in the summer holidays

  5.5

  Employee at Greggs, August 2025

• Best thing

  The people I work with

  Worst thing

  The stressful working conditions
  Head offices ignorance towards problems in our shop
  Disrespectful customers

  1.7

  Employee at Greggs, August 2025

• Best thing

  discount and paid breaks

  Worst thing

  LARGE workload and extremely rude customers

  5.0

  Team member at Greggs, July 2025

• Best thing

  The food and going home

  Worst thing

  Everything other than that

  1.2

  Team member at Greggs, July 2025

• Best thing

  Staff discount

  Worst thing

  Long hours and short staffed

  2.8

  Supervisor at Greggs, July 2025

• Best thing

  Making people feel pretty

  Worst thing

  Gets stressful sometimes

  9.2

  Hairdresser at Greggs, July 2025

• Best thing

  the people

  Worst thing

  sometimes the unorganisation

  9.6

  Team member at Greggs, July 2025

• Best thing

  My team

  Worst thing

  The upper management

  8.0

  Supervisor at Greggs, July 2025

• Best thing

  Pay and good perks.

  Worst thing

  Heavy physical job, stressful , poor work life balance ,no chance to progress,

  4.4

  HGV driver at Greggs, July 2025

• Best thing

  Co workers and its quiet a lot of the time

  Worst thing

  Early morning starts

  9.2

  Team member at Greggs, July 2025

• Best thing

  Just getting paid if I’m honest 🤷‍♀️

  Worst thing

  The company doesn’t care about staff welfare, management is awful. The breaks are not good enough to actually have a rest from working. People are rude. It’s nearly always unnecessarily stressful and nobody cares about each other. Management are never grateful for the work we do or praise us for our efforts. The environment is unsuitable for working in, temperatures exceed 28 degrees with no AC and winters are freezing and we get no seasonal uniform adjustments. We’re always bossed about by the management team and there is a clear hierarchy when it comes to our roles. In my opinion, we get treated awfully and it’s always overlooked.

  1.8

  Team member at Greggs, July 2025

• Best thing

  The staff, so close, love them all

  Worst thing

  The upper management like distrect managers and the customers. Could write a full novel on why customers are the worst but i wont

  4.7

  Employee at Greggs, July 2025

• Best thing

  Worklife balance

  Worst thing

  Certain colleagues causing problems but it will be dealt with.

  9.4

  Team member at Greggs, July 2025

• Best thing

  The staff I work with

  Worst thing

  The customers, head office cutting demand hrs and giving us minimum staff in busy days, not being allowed to turn off just eat/uber/click and collect with permission from area manager. Constantly pressure to reduce scheduled hrs. Constant pressure to keep cleaning standard

  7.4

  Shift manager at Greggs, July 2025