Greggs
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DismissGreggs is a bakery chain. They serve sweet and savoury baked goods.
greggs.co.ukGreggs job reviews
Showing 284 reviews
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Best thing
Choosing your own shifts and fast paced, day goes quickly. Pay is good too
Worst thing
Pressure on profit controls. Never have enough labour to get the job done and it gets tighter and tighter every year. To the point where you end up working through your breaks or skipping tasks that you consider important food safety tasks. Managers are very tired people, because of this, so days off are spent recovering rather than a day of pleasure. Also when you reach shop manager its very hard to progress to any other role.
Greggs Shop manager, January 2023
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Best thing
The people you work with, seeing customers happy, not so much stress.
You have responsibilitiesWorst thing
Long long days
Greggs Employee, January 2023
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Best thing
Shifts go fast and very routined which I love.
Worst thing
Late finishes, understaffed
Greggs Sales assistant, January 2023
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Best thing
The stability of hours given
Worst thing
The staff turnover, the clientele, the thieves who just grab whatever they like and walk out and how the training isn’t given properly.
Greggs Supervisor, January 2023
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Best thing
Nothing
Worst thing
Get worked to the ground and treated terribly by everyone above you. Area managers and above are useless.
Greggs Supervisor, January 2023
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Best thing
Some of the regular customers
Worst thing
Some of the things were asked to do and expected to do things I haven’t been shown
Greggs Team member, January 2023
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Worst thing
A bullying culture from the team leader position downward.
Rampant racism and homophoia which supervisors will not report or reprimand anyone for.
Clear favourite policy in place, if your face fits as it were then you can have days of doing nothing whilst other staff members are made to do the workGreggs Production operative, January 2023
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Best thing
The team members, employees
Worst thing
Stressfull
Greggs Sales assistant, January 2023
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Best thing
Working with customers
Worst thing
The staff
Greggs Team member, January 2023
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Best thing
Discount and weekly pay
Worst thing
The customers and colleagues are rude and management makes you do everything whilst they do nothing and sit outside
Greggs Team member, January 2023
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Best thing
That I still have one . As I’m told
Worst thing
No security . Terrible hours . Told to take a break Evan on 13 hour shift as 5 minutes here and 2 minutes there when it’s unpaid . Head office give people 10 pound gift cards Evan if they’ve assaulted you . A lot of bullying . Group chats that you need to be in go off anytime of day .
. They’ll probably find I wrote this and take me into the office .Greggs Supervisor, January 2023
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Best thing
Some colleagues are amazing to work with and overall great people
Worst thing
2 sick days every 6 months
Team members only need to work 1 extra hour to earn the same amount as a manager
General disrespect of lower ranking members from managerial staffGreggs Team member, December 2022
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Best thing
discount
Worst thing
Management are bullies, have reported them multiple times due to bullying me and other staff members. disrespectful to customers
Greggs Team member, December 2022
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Best thing
Discount
Worst thing
Senior members of staff and strict management- too scared to call in sick
Greggs Team member, December 2022
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Best thing
Staff discount
Team membersWorst thing
Customers
Pay
Long hoursGreggs Team member, December 2022
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Best thing
Its hard to pin what's good other then the people on the line I work with and one or two of my department college but as a whole it will do for now.
Worst thing
The hours, 12 hours, 4on 4off days and nights.
The pay, we are lowest pay for the industry for the type of work we do.
The holiday entitlement could be a bit more due to the sacrifice your body&mind takes to weekly change your sleep pattern and function as a normal while still being a parent.Greggs Maintenance engineer, December 2022
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Best thing
The staff discounts and some of the people I work with
Worst thing
The hours needed to work (12 hours) and the lack of descent pay package to compensate the lack of time you spend with family. When you do a 4on4off shift your body never knows whether it’s sleep time or wake time so you eventually go into a sleepy wake mode.
Greggs Maintenance engineer, December 2022
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Best thing
Most of the people I work with are lovely and are very willing to help
Worst thing
Managers are useless and area managers are even more useless
Greggs Team member, November 2022
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Best thing
Great management team to support you, good shifts
Worst thing
5am starts, 9pm finishes
Greggs Team leader, November 2022
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Best thing
The team members treat each other like family.
Discount is good.Worst thing
Extremely stressful and can be too overloaded at times.
Greggs Team member, November 2022
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Best thing
The shop team
Worst thing
Stressful. Lack of staff. Rude customers. Daily theft.
Greggs Team member, November 2022
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Best thing
Interacting with the customers
Worst thing
When it’s busy
Greggs Customer service assistant, November 2022
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Best thing
50% discount
Worst thing
Store management & up have absolutely no respect for anyone but themselves. Always speak down to you as if you’re stupid. They get things wrong and nothing happens, we do something wrong and it’s the end of the world. Rule for them, rule for everyone else. Lazy managers & don’t train properly!
Greggs Employee, November 2022
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Best thing
The team
Worst thing
Don’t get many weekends off normally work Saturdays and off Sunday or work all weekend
Customers are rude sometimes
Greggs Team member, November 2022
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Best thing
People I work with
Worst thing
Rude customers
Greggs Team member, November 2022
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Best thing
Busy, fast paced environment makes the time fly.
Worst thing
Currently (November 2022) paid less than many other unskilled workers. Sometimes too much pressure is applied to work unreasonably fast. Management in many shops isn’t great
Greggs Team member, November 2022
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Best thing
The pay and the workers
Worst thing
the Uniform
Greggs Team member, October 2022
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Best thing
Three days off
Worst thing
Customers verbal abuse
Greggs Team member, October 2022
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Worst thing
Bad pay rates, not in like with cost of living. Expect impossible standards at all times and when you struggle to meet the impossible standards you are punished harshly for it. Stressful job. Area Managers don't care. Regional Manager is unaware of the strains that are placed on in store workers.
Greggs Supervisor, October 2022
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Best thing
The people and the perks
Worst thing
The early starts and often unrealistic expectations
Greggs Employee, October 2022
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Best thing
Getting to chat to my regulars
Worst thing
It’s stressful sometimes
Greggs Team member, October 2022
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Best thing
The staff are really nice to work with.
Worst thing
Sometimes some staff members make the job little hard and customers are able to speak bad of us meaning we can't defend ourselves when we ha e rights too
Greggs Team member, October 2022
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Best thing
good money, nice people.
Worst thing
understaffing
Greggs Team member, October 2022
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Best thing
Staff discount, hours are avaliable to take (but for the wrong reason)
Worst thing
Poor management, bad pay rate
Greggs Employee, October 2022
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Best thing
Discount and opening times
Worst thing
Stress
Rude customers
Can't take days off as you need them.
Expected to work over your hours
Not enough staffGreggs Team member, October 2022
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Best thing
I love what I do, from serving to food prep and even the early mornings.
Worst thing
Team members walking off, some team leader not pulling there weight
Greggs Team member, October 2022
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Best thing
The constant nice pace of work
Worst thing
every one of my shifts start at 6am
Greggs Team member, September 2022
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Best thing
Amazing staff everyone is friendly, huge discounts.
Worst thing
Gets busy dealing with a lot of customers
Greggs Supervisor, September 2022
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Best thing
Paid weekly
Worst thing
The pay & attitude of manager
Greggs Team member, September 2022
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Best thing
The people I work with and the staff discount are the best things.
Worst thing
The higher-ups, they see how busy and stressful it gets in my store, they see everyone coming in early or staying late (unpaid) to get things done but they won't allow us more hours or pay us for that time. There are some really strict punishments, for example if you are about 30mins late its treated as bad as being absent entirely. Also when you start theres a 12week training period in which you are under paid and you can be fired at any time.
Greggs Team member, September 2022
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Best thing
Not working late nights, bank holiday pay bonus
Worst thing
Short staff levels, being given warnings for too many illnesses
Greggs Supervisor, September 2022
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Best thing
The people I work with.
Staff discount.Worst thing
Customers can be rude.
Expected to do so much at once.
Head Office are so disconnected.Greggs Team member, September 2022
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Best thing
The pay and it's a flexible job for students and parents
Worst thing
Management is constantly changing shops and may bring their own staff which leads to a cliquey setting. Soke managers are b***hy and don't train you when you choose to progress.
Greggs Employee, September 2022
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Best thing
The 50% discount and some of the staff I work with
Worst thing
The costumers, the manager, the stress
Greggs Team member, September 2022
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Best thing
Team member are lovely to work with
Worst thing
No support, stressed workplace, not enough staff, late hours when no customers in store and have to stay open. Rude customers
Greggs Employee, September 2022
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Best thing
The relationship I have with colleagues - we all get on like a family
Worst thing
Rude customers
Greggs Store assistant, September 2022
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Best thing
All shops are like family and when they need people to help, other shop always be there to send someone for help.
Worst thing
So many thefts and loosing. Beacuse always everything is in front of the door and most of the time theft knows that you can do nothing like ( touch them, grab them or...) so shops are easy to steal. This is makes stuffs uncomfortable and stressful. Even plice comes so late so no evidence and nothing to do.
Greggs Supervisor, August 2022
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Best thing
Good pay for my age 19
Can progress up the ladder of roles
Great people and great customers
Really accommodatingWorst thing
A full week of early mornings
Being understaffed
Lots to do in little timeGreggs Supervisor, August 2022
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Best thing
Great pay, Great colleagues, Good manager, great staff discount
Greggs Team member, August 2022
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Best thing
Pay
Worst thing
Manager struggle's to do basic tasks and is inconsistent with his standard's
Greggs Team member, August 2022