Greggs

Greggs is a bakery chain. They serve sweet and savoury baked goods.

greggs.co.uk

Greggs job reviews

Showing 208 reviews from:

  • Best thing

    good team great perks decent pay good experience

    Worst thing

    customers in how they treat you if there’s something you don’t have or something goes wrong even when you cannot directly resolve the issue

    9.4

    Greggs Employee, May 2022

  • Best thing

    The staff I work with are like a family

    Worst thing

    Alot of rota changes. Under staffed. Under paided now for what we do.

    4.5

    Greggs Employee, April 2022

  • Best thing

    Good discount and wage

    Worst thing

    Gets really busy

    9.7

    Greggs Employee, April 2022

  • Best thing

    Great team to work with, decent holidays.

    Worst thing

    Verbal abuse from customers on a regular basis, frequent shoplifting

    5.5

    Greggs Employee, March 2022

  • Best thing

    The other workers and the pay

    Worst thing

    the customers and the variety in shifts on top of the length of shifts

    7.8

    Greggs Employee, March 2022

  • Best thing

    Team

    Worst thing

    Changing rota.just eat .not enough staff

    2.3

    Greggs Employee, March 2022

  • Best thing

    pay and coworkers

    Worst thing

    annoying customers

    8.2

    Greggs Employee, March 2022

  • Best thing

    Some of the people I work with, regular customers we get in and having conservation with them

    Worst thing

    Self entitled customers

    6.4

    Greggs Employee, March 2022

  • Best thing

    Close to home so can walk

    Worst thing

    Working 12 plus hour shifts. Manager selfish

    3.4

    Greggs Employee, March 2022

  • Best thing

    The people i work with

    Worst thing

    The stress that comes with running a shift.

    4.5

    Greggs Employee, March 2022

  • Best thing

    staff and discounts

    Worst thing

    stress and workload

    8.2

    Greggs Employee, March 2022

  • Best thing

    friendly staff, great pay

    Worst thing

    long hours, rude customers

    9.1

    Greggs Employee, March 2022

  • Best thing

    Some tasks can be simple and therapeutic. Interactions with customers can be rewarding. Form close friendships with colleagues.

    Worst thing

    Understaffed. Manager who shouldn’t be qualified for the role. Workplace drama/gossip

    5.5

    Greggs Employee, February 2022

  • Best thing

    Pay is goof for students who need a job and also isn't the hardest jobs for the pay

    8.6

    Greggs Employee, February 2022

  • Best thing

    The team i work withthe

    Worst thing

    The constant stress from greggs as a company

    2.6

    Greggs Employee, February 2022

  • Best thing

    the pay as I'm under 18

    Worst thing

    not getting listed to and when I get underpayed nothing happens. Getting bossed around and not having proper training

    1.4

    Greggs Employee, February 2022

  • Best thing

    the job it’s self like what I have to do

    Worst thing

    managers and customers

    5.5

    Greggs Employee, February 2022

  • Best thing

    Working with respectable people

    Worst thing

    Friday night shift

    9.9

    Greggs Employee, February 2022

  • Best thing

    Discount

    Worst thing

    Last minute shift changes, being ignored about hours

    5.0

    Greggs Employee, February 2022

  • Best thing

    The team I work with

    Worst thing

    Occaisional long shifts

    9.7

    Greggs Employee, February 2022

  • Best thing

    Lovely customers and work with the most amazing people

    Worst thing

    The burns 🤣 and some times rude customers however that is normal when working in retail

    6.7

    Greggs Employee, February 2022

  • Best thing

    Boosting your confidence, manager and friendly customers

    9.3

    Greggs Employee, February 2022

  • Best thing

    Good pay, amazing team

    Worst thing

    Customers have no manners

    9.2

    Greggs Employee, February 2022

  • Best thing

    The team becomes your family very quickly, and management are just as easy to talk to as other colleagues

    Worst thing

    Some Customers- but that’s just part of the job

    9.9

    Greggs Employee, February 2022

  • Best thing

    Love my team. Everyone gets on and respects everyone

    Worst thing

    The customers

    9.8

    Greggs Employee, February 2022

  • Best thing

    Making friends and customers

    Worst thing

    Management and bullying

    1.8

    Greggs Employee, February 2022

  • Best thing

    Pay for under 18

    Worst thing

    How understaffed we are

    7.0

    Greggs Employee, February 2022

  • Best thing

    Colleagues amazing! Most will be friends for life!
    Discounts and Bonus’
    Most customers

    Worst thing

    Open hours
    Nightshift customers get aggressive
    Too much work on a close for the 3 staff members in
    The Managers are lazy

    5.0

    Greggs Employee, February 2022

  • Best thing

    The teams are really friendly, i have worked in various locations & had no problem with fitting in, staff respect my position within the company. The regular customers are amazing

    5.5

    Greggs Employee, February 2022

  • Best thing

    Discount, Friendly Peers, Sometimes nice Customers, Nice environment

    Worst thing

    Very stressful! Quick pace all the time.
    Management can be judgemental and rude, training is absolutely shocking, get no help at all, takes double the time it should

    2.5

    Greggs Employee, February 2022

  • Best thing

    The Discount, making friends with co-workers, holiday hour pay is based on average worked hours not base pay so can get more money

    Worst thing

    Upper management are neglectful and expect store managers and staff to pick up after them, not paid enough to deal with the amount of rude customers, can not stick up for yourself from nasty customers- greggs company rules, breaks are too short to get anything done, 5:30/6am starts and 18:00/19:00 finishes, all day management shifts, senior team members (management below supervisors and managers) expected to know everything supervisors and managers know and the same responsability but only get paid 10p more than team members. No makeup other than natural, Piercings are banned, even if covered with blue plasters, cannot talk about company experiences online as can recieve warnings/disaplinares. Terrible at hiring new people and expecting staff to get on with 10x as much work on same pay. Company no longer do a yearly bonus. Not paid enough for the workload and physical training. Very hard to get new uniform, worn through shoes very fast and have to pay to replace every 6 months. Company keeps adding more daily rules and tasks for staffs to do but no pay increase. No other company benefits and no sick pay

    5.5

    Greggs Employee, February 2022

  • Best thing

    50% discount
    Profit share

    Worst thing

    Stressful, long hours, no flexibility, exhausting, no support from area managers, no loyalty

    3.7

    Greggs Employee, February 2022

  • Best thing

    The team is great
    Can always have a laugh and someone to talk to

    Worst thing

    Stressful
    Can never have enough staff

    4.6

    Greggs Employee, February 2022

  • Best thing

    • you get 50% off the price for greggs branded food but 25% off for other bits like the drinks and crisps.
    • The staff members and management are friendly and easy to work with

    Worst thing

    • Everyone knows everyone in the company so word of mouth from one to another always flys around
    • we are often understaffed with a lot of pressure to perform well and complete different tasks
    • Breakfast time is always busy and you can be serving sometimes for 2-3 hours straight with no time for a break in between
    • customers are often rude and feel entitled (but you are allowed by company rules to refuse service to anyone)

    7.6

    Greggs Employee, February 2022

  • Best thing

    Discounts

    Worst thing

    Lack of communication
    Holidays are hard to get
    Loads of stress
    Don’t get paid enough
    Breaks are bad
    Managers are sneaky and lie a lot
    Get disaplined very easy over stupid things

    1.1

    Greggs Employee, February 2022

  • Best thing

    The staff discounts
    Simple ,relaxed job
    Friendly staff

    Worst thing

    Rude customers
    Early mornings
    Little to no chance to sit down / tired feet

    9.2

    Greggs Employee, February 2022

  • Best thing

    The pay

    Worst thing

    The start time

    6.0

    Greggs Employee, February 2022

  • Best thing

    the benefits, the east access to get more hours

    Worst thing

    area management put a lot of pressure on staff

    5.0

    Greggs Employee, February 2022

  • Best thing

    The staff team, I’ve met a great bunch of people who support you greatly

    Worst thing

    Work life balance, underpaid, harassment from customers, managers thinking greggs is everyone’s life. Changing the rota 2 days before the week starts. Getting 2 hours taken off you because of the pandemic and company needing to save hours/money but working double your contacted hours because they need staff and hours for contracts still hasn’t been changed or gone up. It’s been 2 years and the company is thriving.

    2.6

    Greggs Employee, February 2022

  • Best thing

    The free food during breaks and at the end of a shift.

    Worst thing

    Some of the equipment/utensils are old or broken

    9.4

    Greggs Employee, February 2022

  • Best thing

    Discount on food.

    Worst thing

    Very stressful especially when you're short staffed, training is poor, very little support if you have a disability or "difference" you don't get paid if you stay late even when your manager expects you to stay to finish everything off.

    2.8

    Greggs Employee, February 2022

  • Worst thing

    Rubbish management (bad attitude)
    No consideration for home life and flexibility needed
    Always have to work above contracted hours

    3.2

    Greggs Employee, February 2022

  • Best thing

    The wages

    Worst thing

    The hard work busy days

    5.5

    Greggs Employee, February 2022

  • Best thing

    My team
    My customers

    Worst thing

    Previous managers poor attitude and effect on the team.

    9.5

    Greggs Employee, February 2022

  • Best thing

    The pay and how friendly my colleges are.

    Worst thing

    The customers

    8.6

    Greggs Employee, February 2022

  • Best thing

    Team, pay, discount & profitshare

    Worst thing

    Long hours, weekend work, barely ever enough staff to do what we need, expections of what we should be able to do verus what we can do are so different.

    6.4

    Greggs Employee, January 2022

  • Best thing

    Not the worse place to work plenty of scope to go forward and improve yourself if u want to

    Worst thing

    Long hours early starts

    7.0

    Greggs Employee, January 2022

  • Best thing

    People I work with

    Worst thing

    Under staffed, stressful, 4:30am starts

    4.1

    Greggs Employee, January 2022

  • Best thing

    Customer interaction

    Worst thing

    Always having to change staff rotas

    7.6

    Greggs Employee, January 2022

  • Best thing

    Colleagues (mostly)
    Discounts/perks
    No late finishes

    Worst thing

    Some colleagues
    Early starts (5am)
    Constantly busy from open to close
    Senior team pay is only 25p more than team member with much more responsibility

    8.2

    Greggs Employee, January 2022

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