Greggs
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DismissGreggs is a bakery chain. They serve sweet and savoury baked goods.
greggs.co.ukGreggs job reviews
Showing 301 reviews
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Best thing
The team I work with
Worst thing
Rude people or very busy days
Greggs Team member, May 2023
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Best thing
Discount, paid holiday, flexible contracts
Worst thing
Working a lot of days but short hours so it still takes up your week but you’re not earning much more.
Greggs Team member, May 2023
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Best thing
Flexible hours
Opportunity to learn new thinks to develop your skills
Friendly team membersWorst thing
Working early in the morning
Always busyGreggs Team member, May 2023
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Best thing
Discounts, decent pay,
Worst thing
Lack of opportunity to progress in the company, they expect too much for too little
Greggs Employee, May 2023
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Best thing
The staff discount and the pay rate.
Worst thing
Rota changes with little to no notice. Being robbed all the time.
Greggs Team member, May 2023
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Best thing
Yearly bonus and share scheme is a great incentive to work for the company
Worst thing
the yearly bonus really warps your perception and makes you think you’d be worse off if you moved but other places pay more and wouldn’t need a bonus to live
Depending on the team, it is very common to be talked about for things out of your control and little to nothing can be done about it leading it to be boarder-line bullying
Never enough staff in and when there is, usually the queues are left to 1 or 2 people
to much is being put on the staff with just eat and upcoming uber eats, leaving little to no time for mandatory jobs to be done.
When you’re tackling hard physical health problems, it’s very hard to get the help you need
the start times are not the best as the times can vary from 5am-6am and can be working long hours with very little extra payment.
Team aren’t given the daily incentive and they will just leave a queue of customers making others stressedGreggs Employee, May 2023
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Best thing
Money,holiday,days off, friends at work
Worst thing
Getting up at 4am,not paid for being sick,should be able to take mental health days,rude customers,audits,made to do to much and know to much, short staffed ....
Greggs Team member, May 2023
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Best thing
Is the flexible hours and a somewhat understand team
Worst thing
The stress and lack of communication
Greggs Supervisor, April 2023
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Best thing
Working with my colleagues and supervisor and manager, my manager is awesome!
Worst thing
Annoying customers or rude customers when there is no sausage rolls
Greggs Team member, April 2023
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Best thing
The discount, the team, the company's inclusively, I love feeding people
Worst thing
Certain members of staff, the very rare moody customer
Greggs Team member, April 2023
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Best thing
It's very hands on, all the staff are brilliant
Worst thing
We work in a freezer sometimes so probably the fact it's -20
Greggs Employee, April 2023
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Best thing
Going home
Worst thing
Rudeness of customers which happens every day, the way customers speak to you
Greggs Employee, March 2023
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Best thing
Co workers are decent.
Worst thing
Long hours
Unsafe as we now stay open until 9pm and there are lots of unruly teenagers wielding knives and acting untouchable
Actually really stressful recently
Every day there are new policies that often contradict a policy from the month before.
Workload is constantly increased month by month.
not appreciated by the company
Always told what you are doing wrong, never what you are doing right.
All round, just terrible really.
Greggs Team member, March 2023
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Best thing
The people you meet.
Worst thing
The shifts, not leaving till 9pm, no one listens to you or respects what shift you would rather. If you have kids you barley see them because of the shifts you do.
Greggs Supervisor, March 2023
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Best thing
• paid breaks
• good living wage
• easy workWorst thing
• management are harder to work with
• can be stressful if understaffed
• hard to book holidays, time off and sick pay.
• rotas always changingGreggs Team member, February 2023
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Best thing
Some of the staff
Worst thing
The unsociable hours
Greggs Team member, February 2023
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Best thing
50% discount and profit share but that’s capped after 5 years service and also taxed
Worst thing
For a Greater London engineering job it’s quite low pay compared to others in the same sector and the hours required for the job are long for the pay.
Greggs Engineer, February 2023
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Best thing
Choosing your own shifts and fast paced, day goes quickly. Pay is good too
Worst thing
Pressure on profit controls. Never have enough labour to get the job done and it gets tighter and tighter every year. To the point where you end up working through your breaks or skipping tasks that you consider important food safety tasks. Managers are very tired people, because of this, so days off are spent recovering rather than a day of pleasure. Also when you reach shop manager its very hard to progress to any other role.
Greggs Shop manager, January 2023
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Best thing
The people you work with, seeing customers happy, not so much stress.
You have responsibilitiesWorst thing
Long long days
Greggs Employee, January 2023
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Best thing
Shifts go fast and very routined which I love.
Worst thing
Late finishes, understaffed
Greggs Sales assistant, January 2023
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Best thing
The stability of hours given
Worst thing
The staff turnover, the clientele, the thieves who just grab whatever they like and walk out and how the training isn’t given properly.
Greggs Supervisor, January 2023
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Best thing
Nothing
Worst thing
Get worked to the ground and treated terribly by everyone above you. Area managers and above are useless.
Greggs Supervisor, January 2023
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Best thing
Some of the regular customers
Worst thing
Some of the things were asked to do and expected to do things I haven’t been shown
Greggs Team member, January 2023
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Worst thing
A bullying culture from the team leader position downward.
Rampant racism and homophoia which supervisors will not report or reprimand anyone for.
Clear favourite policy in place, if your face fits as it were then you can have days of doing nothing whilst other staff members are made to do the workGreggs Production operative, January 2023
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Best thing
The team members, employees
Worst thing
Stressfull
Greggs Sales assistant, January 2023
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Best thing
Working with customers
Worst thing
The staff
Greggs Team member, January 2023
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Best thing
Discount and weekly pay
Worst thing
The customers and colleagues are rude and management makes you do everything whilst they do nothing and sit outside
Greggs Team member, January 2023
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Best thing
That I still have one . As I’m told
Worst thing
No security . Terrible hours . Told to take a break Evan on 13 hour shift as 5 minutes here and 2 minutes there when it’s unpaid . Head office give people 10 pound gift cards Evan if they’ve assaulted you . A lot of bullying . Group chats that you need to be in go off anytime of day .
. They’ll probably find I wrote this and take me into the office .Greggs Supervisor, January 2023
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Best thing
Some colleagues are amazing to work with and overall great people
Worst thing
2 sick days every 6 months
Team members only need to work 1 extra hour to earn the same amount as a manager
General disrespect of lower ranking members from managerial staffGreggs Team member, December 2022
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Best thing
discount
Worst thing
Management are bullies, have reported them multiple times due to bullying me and other staff members. disrespectful to customers
Greggs Team member, December 2022
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Best thing
Discount
Worst thing
Senior members of staff and strict management- too scared to call in sick
Greggs Team member, December 2022
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Best thing
Staff discount
Team membersWorst thing
Customers
Pay
Long hoursGreggs Team member, December 2022
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Best thing
Its hard to pin what's good other then the people on the line I work with and one or two of my department college but as a whole it will do for now.
Worst thing
The hours, 12 hours, 4on 4off days and nights.
The pay, we are lowest pay for the industry for the type of work we do.
The holiday entitlement could be a bit more due to the sacrifice your body&mind takes to weekly change your sleep pattern and function as a normal while still being a parent.Greggs Maintenance engineer, December 2022
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Best thing
The staff discounts and some of the people I work with
Worst thing
The hours needed to work (12 hours) and the lack of descent pay package to compensate the lack of time you spend with family. When you do a 4on4off shift your body never knows whether it’s sleep time or wake time so you eventually go into a sleepy wake mode.
Greggs Maintenance engineer, December 2022
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Best thing
Most of the people I work with are lovely and are very willing to help
Worst thing
Managers are useless and area managers are even more useless
Greggs Team member, November 2022
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Best thing
Great management team to support you, good shifts
Worst thing
5am starts, 9pm finishes
Greggs Team leader, November 2022
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Best thing
The team members treat each other like family.
Discount is good.Worst thing
Extremely stressful and can be too overloaded at times.
Greggs Team member, November 2022
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Best thing
The shop team
Worst thing
Stressful. Lack of staff. Rude customers. Daily theft.
Greggs Team member, November 2022
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Best thing
Interacting with the customers
Worst thing
When it’s busy
Greggs Customer service assistant, November 2022
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Best thing
50% discount
Worst thing
Store management & up have absolutely no respect for anyone but themselves. Always speak down to you as if you’re stupid. They get things wrong and nothing happens, we do something wrong and it’s the end of the world. Rule for them, rule for everyone else. Lazy managers & don’t train properly!
Greggs Employee, November 2022
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Best thing
The team
Worst thing
Don’t get many weekends off normally work Saturdays and off Sunday or work all weekend
Customers are rude sometimes
Greggs Team member, November 2022
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Best thing
People I work with
Worst thing
Rude customers
Greggs Team member, November 2022
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Best thing
Busy, fast paced environment makes the time fly.
Worst thing
Currently (November 2022) paid less than many other unskilled workers. Sometimes too much pressure is applied to work unreasonably fast. Management in many shops isn’t great
Greggs Team member, November 2022
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Best thing
The pay and the workers
Worst thing
the Uniform
Greggs Team member, October 2022
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Best thing
Three days off
Worst thing
Customers verbal abuse
Greggs Team member, October 2022
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Worst thing
Bad pay rates, not in like with cost of living. Expect impossible standards at all times and when you struggle to meet the impossible standards you are punished harshly for it. Stressful job. Area Managers don't care. Regional Manager is unaware of the strains that are placed on in store workers.
Greggs Supervisor, October 2022
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Best thing
The people and the perks
Worst thing
The early starts and often unrealistic expectations
Greggs Employee, October 2022
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Best thing
Getting to chat to my regulars
Worst thing
It’s stressful sometimes
Greggs Team member, October 2022
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Best thing
The staff are really nice to work with.
Worst thing
Sometimes some staff members make the job little hard and customers are able to speak bad of us meaning we can't defend ourselves when we ha e rights too
Greggs Team member, October 2022
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Best thing
good money, nice people.
Worst thing
understaffing
Greggs Team member, October 2022