Greggs job reviews

Showing 301 reviews

• Best thing

  The team I work with

  Worst thing

  Rude people or very busy days

  9.2

  Greggs Team member, May 2023

• Best thing

  Discount, paid holiday, flexible contracts

  Worst thing

  Working a lot of days but short hours so it still takes up your week but you’re not earning much more.

  7.3

  Greggs Team member, May 2023

• Best thing

  Flexible hours
  Opportunity to learn new thinks to develop your skills
  Friendly team members

  Worst thing

  Working early in the morning
  Always busy

  8.8

  Greggs Team member, May 2023

• Best thing

  Discounts, decent pay,

  Worst thing

  Lack of opportunity to progress in the company, they expect too much for too little

  7.0

  Greggs Employee, May 2023

• Best thing

  The staff discount and the pay rate.

  Worst thing

  Rota changes with little to no notice. Being robbed all the time.

  4.2

  Greggs Team member, May 2023

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• Best thing

  Yearly bonus and share scheme is a great incentive to work for the company

  Worst thing

  the yearly bonus really warps your perception and makes you think you’d be worse off if you moved but other places pay more and wouldn’t need a bonus to live
  Depending on the team, it is very common to be talked about for things out of your control and little to nothing can be done about it leading it to be boarder-line bullying
  Never enough staff in and when there is, usually the queues are left to 1 or 2 people
  to much is being put on the staff with just eat and upcoming uber eats, leaving little to no time for mandatory jobs to be done.
  When you’re tackling hard physical health problems, it’s very hard to get the help you need
  the start times are not the best as the times can vary from 5am-6am and can be working long hours with very little extra payment.
  Team aren’t given the daily incentive and they will just leave a queue of customers making others stressed

  2.6

  Greggs Employee, May 2023

• Best thing

  Money,holiday,days off, friends at work

  Worst thing

  Getting up at 4am,not paid for being sick,should be able to take mental health days,rude customers,audits,made to do to much and know to much, short staffed ....

  6.4

  Greggs Team member, May 2023

• Best thing

  Is the flexible hours and a somewhat understand team

  Worst thing

  The stress and lack of communication

  6.6

  Greggs Supervisor, April 2023

• Best thing

  Working with my colleagues and supervisor and manager, my manager is awesome!

  Worst thing

  Annoying customers or rude customers when there is no sausage rolls

  9.2

  Greggs Team member, April 2023

• Best thing

  The discount, the team, the company's inclusively, I love feeding people

  Worst thing

  Certain members of staff, the very rare moody customer

  8.9

  Greggs Team member, April 2023

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• Best thing

  It's very hands on, all the staff are brilliant

  Worst thing

  We work in a freezer sometimes so probably the fact it's -20

  9.9

  Greggs Employee, April 2023

• Best thing

  Going home

  Worst thing

  Rudeness of customers which happens every day, the way customers speak to you

  4.5

  Greggs Employee, March 2023

• Best thing

  Co workers are decent.

  Worst thing

  Long hours

  Unsafe as we now stay open until 9pm and there are lots of unruly teenagers wielding knives and acting untouchable

  Actually really stressful recently

  Every day there are new policies that often contradict a policy from the month before.

  Workload is constantly increased month by month.

  not appreciated by the company

  Always told what you are doing wrong, never what you are doing right.

  All round, just terrible really.

  2.0

  Greggs Team member, March 2023

• Best thing

  The people you meet.

  Worst thing

  The shifts, not leaving till 9pm, no one listens to you or respects what shift you would rather. If you have kids you barley see them because of the shifts you do.

  1.6

  Greggs Supervisor, March 2023

• Best thing

  • paid breaks
  • good living wage
  • easy work

  Worst thing

  • management are harder to work with
  • can be stressful if understaffed
  • hard to book holidays, time off and sick pay.
  • rotas always changing

  2.4

  Greggs Team member, February 2023

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• Best thing

  Some of the staff

  Worst thing

  The unsociable hours

  3.5

  Greggs Team member, February 2023

• Best thing

  50% discount and profit share but that’s capped after 5 years service and also taxed

  Worst thing

  For a Greater London engineering job it’s quite low pay compared to others in the same sector and the hours required for the job are long for the pay.

  7.5

  Greggs Engineer, February 2023

• Best thing

  Choosing your own shifts and fast paced, day goes quickly. Pay is good too

  Worst thing

  Pressure on profit controls. Never have enough labour to get the job done and it gets tighter and tighter every year. To the point where you end up working through your breaks or skipping tasks that you consider important food safety tasks. Managers are very tired people, because of this, so days off are spent recovering rather than a day of pleasure. Also when you reach shop manager its very hard to progress to any other role.

  5.5

  Greggs Shop manager, January 2023

• Best thing

  The people you work with, seeing customers happy, not so much stress.
  You have responsibilities

  Worst thing

  Long long days

  9.3

  Greggs Employee, January 2023

• Best thing

  Shifts go fast and very routined which I love.

  Worst thing

  Late finishes, understaffed

  7.8

  Greggs Sales assistant, January 2023

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• Best thing

  The stability of hours given

  Worst thing

  The staff turnover, the clientele, the thieves who just grab whatever they like and walk out and how the training isn’t given properly.

  7.7

  Greggs Supervisor, January 2023

• Best thing

  Nothing

  Worst thing

  Get worked to the ground and treated terribly by everyone above you. Area managers and above are useless.

  3.5

  Greggs Supervisor, January 2023

• Best thing

  Some of the regular customers

  Worst thing

  Some of the things were asked to do and expected to do things I haven’t been shown

  1.5

  Greggs Team member, January 2023

• Worst thing

  A bullying culture from the team leader position downward.
  Rampant racism and homophoia which supervisors will not report or reprimand anyone for.
  Clear favourite policy in place, if your face fits as it were then you can have days of doing nothing whilst other staff members are made to do the work

  3.2

  Greggs Production operative, January 2023

• Best thing

  The team members, employees

  Worst thing

  Stressfull

  6.4

  Greggs Sales assistant, January 2023

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• Best thing

  Working with customers

  Worst thing

  The staff

  3.3

  Greggs Team member, January 2023

• Best thing

  Discount and weekly pay

  Worst thing

  The customers and colleagues are rude and management makes you do everything whilst they do nothing and sit outside

  1.2

  Greggs Team member, January 2023

• Best thing

  That I still have one . As I’m told

  Worst thing

  No security . Terrible hours . Told to take a break Evan on 13 hour shift as 5 minutes here and 2 minutes there when it’s unpaid . Head office give people 10 pound gift cards Evan if they’ve assaulted you . A lot of bullying . Group chats that you need to be in go off anytime of day .
  . They’ll probably find I wrote this and take me into the office .

  1.2

  Greggs Supervisor, January 2023

• Best thing

  Some colleagues are amazing to work with and overall great people

  Worst thing

  2 sick days every 6 months
  Team members only need to work 1 extra hour to earn the same amount as a manager
  General disrespect of lower ranking members from managerial staff

  1.8

  Greggs Team member, December 2022

• Best thing

  discount

  Worst thing

  Management are bullies, have reported them multiple times due to bullying me and other staff members. disrespectful to customers

  1.9

  Greggs Team member, December 2022

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• Best thing

  Discount

  Worst thing

  Senior members of staff and strict management- too scared to call in sick

  2.8

  Greggs Team member, December 2022

• Best thing

  Staff discount
  Team members

  Worst thing

  Customers
  Pay
  Long hours

  1.2

  Greggs Team member, December 2022

• Best thing

  Its hard to pin what's good other then the people on the line I work with and one or two of my department college but as a whole it will do for now.

  Worst thing

  The hours, 12 hours, 4on 4off days and nights.
  The pay, we are lowest pay for the industry for the type of work we do.
  The holiday entitlement could be a bit more due to the sacrifice your body&mind takes to weekly change your sleep pattern and function as a normal while still being a parent.

  8.0

  Greggs Maintenance engineer, December 2022

• Best thing

  The staff discounts and some of the people I work with

  Worst thing

  The hours needed to work (12 hours) and the lack of descent pay package to compensate the lack of time you spend with family. When you do a 4on4off shift your body never knows whether it’s sleep time or wake time so you eventually go into a sleepy wake mode.

  8.0

  Greggs Maintenance engineer, December 2022

• Best thing

  Most of the people I work with are lovely and are very willing to help

  Worst thing

  Managers are useless and area managers are even more useless

  3.0

  Greggs Team member, November 2022

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• Best thing

  Great management team to support you, good shifts

  Worst thing

  5am starts, 9pm finishes

  7.3

  Greggs Team leader, November 2022

• Best thing

  The team members treat each other like family.
  Discount is good.

  Worst thing

  Extremely stressful and can be too overloaded at times.

  6.4

  Greggs Team member, November 2022

• Best thing

  The shop team

  Worst thing

  Stressful. Lack of staff. Rude customers. Daily theft.

  2.1

  Greggs Team member, November 2022

• Best thing

  Interacting with the customers

  Worst thing

  When it’s busy

  8.6

  Greggs Customer service assistant, November 2022

• Best thing

  50% discount

  Worst thing

  Store management & up have absolutely no respect for anyone but themselves. Always speak down to you as if you’re stupid. They get things wrong and nothing happens, we do something wrong and it’s the end of the world. Rule for them, rule for everyone else. Lazy managers & don’t train properly!

  2.3

  Greggs Employee, November 2022

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• Best thing

  The team

  Worst thing

  Don’t get many weekends off normally work Saturdays and off Sunday or work all weekend

  Customers are rude sometimes

  7.8

  Greggs Team member, November 2022

• Best thing

  People I work with

  Worst thing

  Rude customers

  7.6

  Greggs Team member, November 2022

• Best thing

  Busy, fast paced environment makes the time fly.

  Worst thing

  Currently (November 2022) paid less than many other unskilled workers. Sometimes too much pressure is applied to work unreasonably fast. Management in many shops isn’t great

  6.4

  Greggs Team member, November 2022

• Best thing

  The pay and the workers

  Worst thing

  the Uniform

  6.0

  Greggs Team member, October 2022

• Best thing

  Three days off

  Worst thing

  Customers verbal abuse

  4.8

  Greggs Team member, October 2022

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• Worst thing

  Bad pay rates, not in like with cost of living. Expect impossible standards at all times and when you struggle to meet the impossible standards you are punished harshly for it. Stressful job. Area Managers don't care. Regional Manager is unaware of the strains that are placed on in store workers.

  3.2

  Greggs Supervisor, October 2022

• Best thing

  The people and the perks

  Worst thing

  The early starts and often unrealistic expectations

  3.7

  Greggs Employee, October 2022

• Best thing

  Getting to chat to my regulars

  Worst thing

  It’s stressful sometimes

  7.3

  Greggs Team member, October 2022

• Best thing

  The staff are really nice to work with.

  Worst thing

  Sometimes some staff members make the job little hard and customers are able to speak bad of us meaning we can't defend ourselves when we ha e rights too

  4.1

  Greggs Team member, October 2022

• Best thing

  good money, nice people.

  Worst thing

  understaffing

  9.2

  Greggs Team member, October 2022