Greggs

Unclaimed profile

Uh oh. Greggs hasn’t committed to creating great jobs yet.

Breakroom helps companies reach the next generation of candidates.

If you’re from head office, sign up here to get started on your Breakroom journey.

Claim your profile

Dismiss

Greggs is a bakery chain. They serve sweet and savoury baked goods.

greggs.co.uk

Greggs job reviews

Showing 349 reviews

  • Best thing

    Staff discount is a bonus and it’s a simple job once you understand it

    Worst thing

    The customers are sometimes extremely rude and there is a lot of shop lifting

    9.0

    Greggs Team member, April 2024

  • Best thing

    People I work this and the customers. Discounted products

    Worst thing

    Stressing. Customers being rude

    8.4

    Greggs Team member, April 2024

  • Best thing

    Good pay, staff discounts, profit shares, pension and shares schemes, paid breaks, free hot drinks on shift

    Worst thing

    Can be physically demanding and may have to do more hours than what you’re contracted to do

    9.1

    Greggs Team member, April 2024

  • Best thing

    The friendships, some of the customers

    Worst thing

    the other half of the customers, disrespect from other members of staff

    6.0

    Greggs Employee, March 2024

  • Best thing

    50% discount
    Easy

    Worst thing

    Always busy
    No piercings/lashes/nails

    7.6

    Greggs Team member, March 2024

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Pay, Regular paid breaks, freindly staff and the discount

    Worst thing

    Customers, highly understaffed and 5am starts

    9.2

    Greggs Team member, March 2024

  • Best thing

    Team members who work extremely hard.
    Customer's and conversations

    Worst thing

    Poor communication
    Undermining job postions
    Favoritism conflict of interest

    2.6

    Greggs Supervisor, March 2024

  • Best thing

    Great atmosphere busy

    Worst thing

    None

    9.5

    Greggs Manager, March 2024

  • Best thing

    Flexible

    Worst thing

    Understaffed, lack of appreciation, high stress vs low pay

    3.4

    Greggs Team member, February 2024

  • Best thing

    Work banter
    Pay

    Worst thing

    Rude customers
    Fast-paced
    Demanding
    Small atmosphere
    Messy most of the time
    Noisy

    7.1

    Greggs Team member, February 2024

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Customers
    Colleagues
    Cheap food

    Worst thing

    Underpaid
    Standing for long hours
    Dealing with rude customers

    7.3

    Greggs Team member, January 2024

  • Best thing

    Good pay for 16 to 18 year old

    Worst thing

    Management high expectations on trainees

    3.7

    Greggs Team member, January 2024

  • Best thing

    The discount and some regulars that come in are very nice

    Worst thing

    Most of the customers are really rude and most of the time there is an appliance broken

    3.0

    Greggs Team member, December 2023

  • Best thing

    The discount

    Worst thing

    Not all supervisors are easy to talk to
    Pay isnt enough

    3.9

    Greggs Team member, December 2023

  • Best thing

    co-workers, paid weekly, regular routine, discount

    Worst thing

    rude customers, not paid enough, head office keep adding more tasks but no pay rise, no sick pay, upper management sometimes dismissive and rude, some staff get away with doing bare minimum and not doing their jobs

    6.4

    Greggs Team member, December 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Job security

    Worst thing

    Everything other than job security

    1.2

    Greggs Supervisor, December 2023

  • Best thing

    Nothing

    Worst thing

    I NEVER get a break

    3.2

    Greggs Shop assistant, December 2023

  • Best thing

    The people

    Worst thing

    Stress and amount of work

    3.4

    Greggs Shift manager, December 2023

  • Best thing

    Discount

    Worst thing

    Team of bullies which management join in and do nothing about lost a lot of staff due to the bullying nothing been sorted.
    No organisation
    One rule for one one for another
    Don't let you take holidays that you need to take
    Not at all understanding to illnesses or conditions

    1.1

    Greggs Employee, December 2023

  • Best thing

    People and flexibility

    Worst thing

    Your reward for doing a good job is doing other managers jobs

    9.6

    Greggs Manager, November 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    5 weeks holidays per year, double time on bank holidays, payed for not working bank holidays, profit shares

    Worst thing

    Unpayed lunch breaks, not getting breaks, staffing issues(understaffed) no team spirit, overworked - too much is expected of us, keep adding more onto the staff

    2.8

    Greggs Manager, November 2023

  • Best thing

    Serving customers
    Discounts
    Friendly communication (depends on the shop)

    Worst thing

    Having to stop theives
    Dealing with drunk customers
    Cleaning up other people's messes when bins are available

    8.2

    Greggs Team member, November 2023

  • Best thing

    Some of the team!

    Worst thing

    Changing of rota without consultation, having to use holidays for doctors or dentist appointments, zero work life balance, not enough staff to do the ever increasing demands, poor management who look after themselves.

    1.2

    Greggs Team leader, November 2023

  • Best thing

    Being well trusted to run my own store and support other store

    Worst thing

    The high expectations and stress

    6.4

    Greggs Shop manager, October 2023

  • Best thing

    More money for the contracted hours

    Worst thing

    Last min changes to the Rota, more curtain side work then boxes and poor Rota.

    5.5

    Greggs HGV driver, October 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Staff are friendly

    Worst thing

    You are talked about on social media

    1.5

    Greggs Employee, October 2023

  • Best thing

    Half off and money

    Worst thing

    Customers

    2.0

    Greggs Supervisor, October 2023

  • Best thing

    Flexible hours

    Worst thing

    Do not get paid enough

    4.1

    Greggs Employee, October 2023

  • Best thing

    money and hours

    Worst thing

    forced to do overtime

    2.1

    Greggs Factory operative, October 2023

  • Best thing

    The hours

    Worst thing

    None paid breaks

    8.0

    Greggs Employee, September 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    The Team Members, from Team Member to Supervisor yeah there all lovely. BUT our store manager really lets the shop down.

    Worst thing

    I would love to say the entire time I’m at work I enjoy it. BUT the lack of help from our manager is ridiculous, we will start at 5:30 with three staff. 1 on Sandwiches (cannot serve as sandwiches are required to be out by lunch), 1 Team Member required to Serve, do ovens, just eat and deal with the front and the third being our senior members, and depending on the Senior Team member. The shop will either be useless or productive. Unfortunately Head Office will never do anything, and our area manager seems to not know anything about retail/fast food. Head Office have had reports but will not look into employees leaving, or their mental health until the store is not profitable. DO NOT work at Greggs unless you can handle a lack of management from your store manager and head office. And do not work here if you cannot handle major stress, ridiculous behaviour and the company expecting you to work like a dog. Worst Place I’ve worked

    1.7

    Greggs Team member, September 2023

  • Best thing

    It can be laid back and relaxing plus you get a 50% discount

    Worst thing

    It can become really difficult to get all the tasks done in time and managers constant on your back about little tasks when they take breaks every 20 minutes to have a fag

    4.5

    Greggs Team member, August 2023

  • Best thing

    Paid holidays and wide choice of possible shift start/end times

    Worst thing

    Highly stressful environment, always understaffed for money saving purposes, majority of team members are poorly trained students/college students that are thrown into the deep end and expected to do well. As managment it is very difficult to get time off and sick leave.

    3.0

    Greggs Supervisor, August 2023

  • Best thing

    My store is quieter than most which makes it easier to do stuff

    Worst thing

    Sometimes it's too quiet and we only make enough to do our minimum contracted hours

    9.3

    Greggs Team member, August 2023

  • Best thing

    Staff discount, jobs nice

    Worst thing

    The store manager ruined the whole experience not treating with respect and treat us like children

    1.7

    Greggs Team member, August 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    The people

    Worst thing

    Not enough staff

    8.2

    Greggs Manager, August 2023

  • Best thing

    Afternoon is quiter

    Worst thing

    Serving tills during breakfast period

    8.0

    Greggs Team member, July 2023

  • Best thing

    I get payed weekly rather than monthly

    Worst thing

    The long hours and the stress of a busy shift with little recognition over how hard I work

    3.2

    Greggs Team member, July 2023

  • Best thing

    Pretty flexible with what days you want to work, good pay for a 16 year old

    Worst thing

    Staff can be rude- gossip/talk about people behind their back, managers can be difficult to deal with when you’re a student- lack of respect

    1.9

    Greggs Team member, July 2023

  • Best thing

    Proper break
    Discount

    Worst thing

    Customers
    Sometimes the manager does the bare minimum

    8.7

    Greggs Crew member, June 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    The benefits so half price food etc

    Worst thing

    Changing shop polices (how to store or present something) constantly and adding more stuff whilst your trying to do 4 jobs on your own (we are quite under staffed at the moment though) usually you do like 1-3 tasks

    6.6

    Greggs Team member, June 2023

  • Best thing

    Hourly wage is okay

    Worst thing

    Weekend work
    Weekly pay
    Not enough hours
    Staff
    Customers

    4.1

    Greggs Team member, June 2023

  • Best thing

    The hours are nice as we close at 7pm, giving us time after our shifts

    Some of the customers are nice
    The job isn't really too difficult

    Worst thing

    The other staff members, as well as the manager make it difficult to want to go in

    A lot of the customers are rude

    I feel like I'm not appreciated

    4.6

    Greggs Team member, June 2023

  • Best thing

    good team

    Worst thing

    stress
    not respected

    5.5

    Greggs Employee, June 2023

  • Best thing

    Nice Team, all close, good to get on with work, all members of the team help eachother.

    Worst thing

    Headoffice don’t deal with stuff how they should, that’s if they even do anything. Anyone from area manager and up seems to know nothing about working in fast food/retail.

    5.5

    Greggs Team member, June 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    Discount, other team members.

    Worst thing

    My manager.

    2.6

    Greggs Team member, June 2023

  • Best thing

    Pay

    Worst thing

    Angry customer's
    Under staffed

    5.0

    Greggs Manager, June 2023

  • Best thing

    Meeting new people all the time

    Worst thing

    Management don't care if a Co worker upset another atmosphere terrible when certain person in

    2.3

    Greggs Sales assistant, June 2023

  • Best thing

    The team I work with

    Worst thing

    Rude people or very busy days

    9.2

    Greggs Team member, May 2023

  • Best thing

    Discount, paid holiday, flexible contracts

    Worst thing

    Working a lot of days but short hours so it still takes up your week but you’re not earning much more.

    7.3

    Greggs Team member, May 2023