Greggs

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Greggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats.

greggs.co.uk

Greggs job reviews

Showing 402 reviews

  • Best thing

    good shifts & hours, great staff discount and benefits

    Worst thing

    rude customers and constantly busy

    9.6

    Greggs Team member, February 2025

  • Best thing

    It’s a job

    Worst thing

    Management that play games to set you up to sack you

    6.0

    Greggs Warehouse operative, February 2025

  • Best thing

    Great benefits, awesome staff and great pay

    Worst thing

    Holiday time off

    8.7

    Greggs Team member, February 2025

  • Best thing

    The team

    Worst thing

    Serving customers when it’s busy

    8.7

    Greggs Team member, February 2025

  • Best thing

    Flexibilty of hours for young people

    Worst thing

    Small strict principals

    8.4

    Greggs Responsible Colleague, January 2025

  • Best thing

    Pays well

    Worst thing

    The weekday staff and how short notice the rotas are

    2.4

    Greggs Team member, January 2025

  • Worst thing

    Distance
    Lack of respect
    Constantly going against my human rights

    1.7

    Greggs Team member, January 2025

  • Best thing

    Good for part timers and students, decent short hours and plenty of tea breaks for anyone under 18.

    Worst thing

    Management do not care about their workers and higher management do not care about your wellbeing and don't acknowledge anything you do right.

    1.5

    Greggs Senior Team Member, January 2025

  • Best thing

    I used to have a really decent manager but the new one is bullying and barating staff in front of customers HR and A/manager aware does nothing

    Worst thing

    Lack of empathy, respect and appreciatio

    1.2

    Greggs Supervisor, December 2024

  • Best thing

    The people I work with- a great team and i appreciate them all

    Worst thing

    The customers

    9.6

    Greggs Team member, December 2024

  • Best thing

    Other teams member are nice

    Worst thing

    My manager

    7.6

    Greggs Team member, December 2024

  • Best thing

    The food

    Worst thing

    The people I work with

    3.0

    Greggs Sales assistant, December 2024

  • Best thing

    Co-workers and discounts

    Worst thing

    Dealing with people

    6.4

    Greggs Team member, November 2024

  • Best thing

    The laughs and the staff

    Worst thing

    Starting at 5

    8.2

    Greggs Supervisor, November 2024

  • Best thing

    Free coffee throughout the day

    Worst thing

    Customers are always so rude and sometimes you have to do two-people jobs in order to finish on time

    2.0

    Greggs Team member, November 2024

  • Best thing

    Paid breaks

    Worst thing

    Can get stressful

    8.7

    Greggs Employee, November 2024

  • Best thing

    Discount, plenty of hours

    Worst thing

    Sometimes too many hours

    9.9

    Greggs Supervisor, November 2024

  • Best thing

    The customers

    Worst thing

    Being left to sort a shift on your own for 13/14 hours at a time with no break and no way to use the toilet

    1.2

    Greggs Supervisor, November 2024

  • Best thing

    Some of the people and the pay sort of.

    Worst thing

    The customers getting mad over cooking times and when we have a rush and things running out while some are cooking

    1.5

    Greggs Team member, November 2024

  • Worst thing

    Never enough time to complete tasks required, unrealistic not enough staff

    3.4

    Greggs Supervisor, October 2024

  • Best thing

    Other team members r great to work with and friendly and get discounted certain items free hot drinks on shift

    Worst thing

    Constant rota changes hard to book holidays not enough staff get free hot drinks on shift but have to pay for the cup you use unless its your own customers are so rude and you cant say anything back and defiantly dont get paid enough for what its worth

    2.8

    Greggs Team member, October 2024

  • Best thing

    It’s like a family all of us employees really get along.

    Worst thing

    Customers

    7.8

    Greggs Team member, October 2024

  • Best thing

    The regular customers

    Worst thing

    The snappy customers

    9.3

    Greggs Team member, October 2024

  • Best thing

    discount

    Worst thing

    manager and how short breaks are

    1.5

    Greggs Team member, October 2024

  • Best thing

    Good pay for my age
    Discounts
    Most colleges
    Flexibility
    Time and a half over 39 hours

    Worst thing

    Late rotas
    Constantly changing rotas
    Bad area where’s there’s constantly shoplifting and abuse

    8.2

    Greggs Team member, October 2024

  • Best thing

    Everybody is kind and respectful

    Worst thing

    There is a lot to take in

    6.6

    Greggs Team member, October 2024

  • Best thing

    Best things about my job is our team who are all fantastic.We call ourselves greggs family.Only our shop.

    Worst thing

    The expect us to work with few staff.Wont give us extra staff

    3.4

    Greggs Supervisor, October 2024

  • Best thing

    Staff are really nice can have a laugh and also with customers

    Worst thing

    Understaffed so have to do 3 people's jobs

    3.0

    Greggs Team member, October 2024

  • Best thing

    Great team and nice hours

    Worst thing

    Early mornings or late nights

    9.4

    Greggs Supervisor, October 2024

  • Best thing

    Just the nice customer and some nice staff

    Worst thing

    Staff and management and customers that steal

    1.2

    Greggs Team member, September 2024

  • Best thing

    My shop is a really great shop to be apart of, my team are really nice and friendly.

    Worst thing

    My manager isn't supportive, compassionate or understanding and doesn't care about her staff, she shouldn't be in a position of authority

    1.7

    Greggs Team member, September 2024

  • Best thing

    The staff! All of my colleagues are just friendly and chatty and make you feel welcome.

    Worst thing

    The very fast paced environment

    9.7

    Greggs Team member, September 2024

  • Best thing

    Kind co workers and customers, great and thorough training and everyday is different. You never normally work with the same people at first, so it allows you to make friends and learn certain things based off others skill set.

    Worst thing

    For a soon to be student who is doing a hands on course, the constant change of structure to my routine makes it difficult for me to get work done.

    6.6

    Greggs Team member, August 2024

  • Best thing

    Easy to get into and fast paced

    Worst thing

    Backstabbing
    Managers don't care about you as a person it seems like it but you notice things like shift patterns given to the least liked people etc
    Unfair pay / modern slavery (not getting paid due to closing taking longer)

    3.2

    Greggs Team member, August 2024

  • Best thing

    The team and customerd

    Worst thing

    Shift rotations and lack of shifts

    6.4

    Greggs Team member, August 2024

  • Best thing

    All the workers end up being like family

    Worst thing

    The customers when they are moody

    3.0

    Greggs Team member, August 2024

  • Best thing

    The people

    Worst thing

    The stress we get from customers

    6.4

    Greggs Team member, July 2024

  • Best thing

    Paid breaks
    Staff Discount

    Worst thing

    Not enough training

    2.3

    Greggs Senior Team Member, July 2024

  • Best thing

    The discount and a couple of people I work with.

    Worst thing

    The manager, everything always breaks we’ve had new stuff on order for months, the working environment is so toxic as well with the manager.

    2.8

    Greggs Team member, July 2024

  • Best thing

    Other staff

    Worst thing

    Customer are rude people steal at all and pay is bad

    4.7

    Greggs Supervisor, July 2024

  • Best thing

    The friends I’ve made and becoming a supervisor

    Worst thing

    The stress and responsibilities

    7.6

    Greggs Supervisor, July 2024

  • Best thing

    The discount

    Worst thing

    Not enough staff

    5.0

    Greggs Supervisor, June 2024

  • Worst thing

    Oppressive store manager
    Lack of shop hierarchy or structure

    2.6

    Greggs Duty manager, June 2024

  • Best thing

    Nothing!

    Worst thing

    Head office have lost touch with the shop floor! These lovely people working in shops are the lowest paid, least appreciated in the business yet they are the face of the business! They face the aggressive and abusive customers on the daily. They deal with shop lifters and antisocial behaviour often fearing their safety in shops that are opening earlier/later than ever on minimal staff while there is zero support from office based or area team managers on call so god forbid you have a safety issue/robbery or whatever after 8pm. While the ceo draws £1.7million and the cef £1.1 million are tucked up safe at home having dinner with their families. Spending their weekends on family time while shop floor staff can’t have weekends at all.

    2.6

    Greggs Supervisor, June 2024

  • Best thing

    Pay is okay, used to be the best in the area but other, better work/life balance jobs have caught up.
    50% discount is brilliant.
    It's nice to work for a local company that is a success story.

    Worst thing

    Team leaders bullying, management won't act no matter how often it's proved to have happened.
    Shift patterns are awful.
    Health and safety only exists on paper, or when it suits them.
    Drivers often work breaks to avoid being singled out and bullied by team leaders.
    AM transport supervisor isn't up to the job.
    PM team leader hasn't worked a day in his career.

    2.8

    Greggs Class 2 driver, June 2024

  • Best thing

    Co workers are easy to get along with. The staff discount. Our yearly bonus

    Worst thing

    Rude customers.
    We're not aloud to wear shorts so in hot weather I overheat especially if I'm using the ovens or standing beside them.
    I often get overworked because some members of staff dont pull their weight and they get away with it despite the manager knowing.
    The company keep adding new rules for staff and new things to do but we don't get any benefits from it, just more work
    Short staffed

    6.4

    Greggs Team member, June 2024

  • Best thing

    All of my co workers are friendly and understanding.

    Worst thing

    Customers being rude to us for doing our jobs even if they're in the wrong.

    8.0

    Greggs Team member, June 2024

  • Best thing

    The pay is very good for my age.

    Worst thing

    Managers and Higher ups, do not treat you with respect. They are rude and they don’t care what happens behind the scene of the store.
    It’s hard to book holidays or swap shifts around. Cannot find cover for your shift. Cannot call in sick without getting grief from manager.

    1.5

    Greggs Supervisor, May 2024

  • Best thing

    Decent pay, discounts for food and drinks.

    Worst thing

    Hectic periods, high staff turnover and large number of underage and/or students being hired. Impossible to call in sick without feeling like you're betraying your whole team and company

    3.4

    Greggs Supervisor, May 2024

  • Best thing

    50% off discount
    Pay is pretty good

    Worst thing

    Customers can be rude and difficult some times
    Very difficult to book holidays as app that greggs use always glitches.

    6.8

    Greggs Team member, April 2024