Greggs
Good news! Greggs has claimed their Breakroom profile.
They care about what their frontline employees think and want to be a good employer.
DismissGreggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats.
greggs.co.uk
Greggs job reviews
Showing 402 reviews
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Best thing
good shifts & hours, great staff discount and benefits
Worst thing
rude customers and constantly busy
Greggs Team member, February 2025
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Best thing
It’s a job
Worst thing
Management that play games to set you up to sack you
Greggs Warehouse operative, February 2025
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Best thing
Great benefits, awesome staff and great pay
Worst thing
Holiday time off
Greggs Team member, February 2025
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Best thing
The team
Worst thing
Serving customers when it’s busy
Greggs Team member, February 2025
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Best thing
Flexibilty of hours for young people
Worst thing
Small strict principals
Greggs Responsible Colleague, January 2025
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Best thing
Pays well
Worst thing
The weekday staff and how short notice the rotas are
Greggs Team member, January 2025
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Worst thing
Distance
Lack of respect
Constantly going against my human rightsGreggs Team member, January 2025
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Best thing
Good for part timers and students, decent short hours and plenty of tea breaks for anyone under 18.
Worst thing
Management do not care about their workers and higher management do not care about your wellbeing and don't acknowledge anything you do right.
Greggs Senior Team Member, January 2025
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Best thing
I used to have a really decent manager but the new one is bullying and barating staff in front of customers HR and A/manager aware does nothing
Worst thing
Lack of empathy, respect and appreciatio
Greggs Supervisor, December 2024
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Best thing
The people I work with- a great team and i appreciate them all
Worst thing
The customers
Greggs Team member, December 2024
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Best thing
Other teams member are nice
Worst thing
My manager
Greggs Team member, December 2024
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Best thing
The food
Worst thing
The people I work with
Greggs Sales assistant, December 2024
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Best thing
Co-workers and discounts
Worst thing
Dealing with people
Greggs Team member, November 2024
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Best thing
The laughs and the staff
Worst thing
Starting at 5
Greggs Supervisor, November 2024
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Best thing
Free coffee throughout the day
Worst thing
Customers are always so rude and sometimes you have to do two-people jobs in order to finish on time
Greggs Team member, November 2024
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Best thing
Paid breaks
Worst thing
Can get stressful
Greggs Employee, November 2024
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Best thing
Discount, plenty of hours
Worst thing
Sometimes too many hours
Greggs Supervisor, November 2024
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Best thing
The customers
Worst thing
Being left to sort a shift on your own for 13/14 hours at a time with no break and no way to use the toilet
Greggs Supervisor, November 2024
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Best thing
Some of the people and the pay sort of.
Worst thing
The customers getting mad over cooking times and when we have a rush and things running out while some are cooking
Greggs Team member, November 2024
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Worst thing
Never enough time to complete tasks required, unrealistic not enough staff
Greggs Supervisor, October 2024
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Best thing
Other team members r great to work with and friendly and get discounted certain items free hot drinks on shift
Worst thing
Constant rota changes hard to book holidays not enough staff get free hot drinks on shift but have to pay for the cup you use unless its your own customers are so rude and you cant say anything back and defiantly dont get paid enough for what its worth
Greggs Team member, October 2024
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Best thing
It’s like a family all of us employees really get along.
Worst thing
Customers
Greggs Team member, October 2024
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Best thing
The regular customers
Worst thing
The snappy customers
Greggs Team member, October 2024
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Best thing
discount
Worst thing
manager and how short breaks are
Greggs Team member, October 2024
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Best thing
Good pay for my age
Discounts
Most colleges
Flexibility
Time and a half over 39 hoursWorst thing
Late rotas
Constantly changing rotas
Bad area where’s there’s constantly shoplifting and abuseGreggs Team member, October 2024
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Best thing
Everybody is kind and respectful
Worst thing
There is a lot to take in
Greggs Team member, October 2024
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Best thing
Best things about my job is our team who are all fantastic.We call ourselves greggs family.Only our shop.
Worst thing
The expect us to work with few staff.Wont give us extra staff
Greggs Supervisor, October 2024
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Best thing
Staff are really nice can have a laugh and also with customers
Worst thing
Understaffed so have to do 3 people's jobs
Greggs Team member, October 2024
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Best thing
Great team and nice hours
Worst thing
Early mornings or late nights
Greggs Supervisor, October 2024
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Best thing
Just the nice customer and some nice staff
Worst thing
Staff and management and customers that steal
Greggs Team member, September 2024
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Best thing
My shop is a really great shop to be apart of, my team are really nice and friendly.
Worst thing
My manager isn't supportive, compassionate or understanding and doesn't care about her staff, she shouldn't be in a position of authority
Greggs Team member, September 2024
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Best thing
The staff! All of my colleagues are just friendly and chatty and make you feel welcome.
Worst thing
The very fast paced environment
Greggs Team member, September 2024
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Best thing
Kind co workers and customers, great and thorough training and everyday is different. You never normally work with the same people at first, so it allows you to make friends and learn certain things based off others skill set.
Worst thing
For a soon to be student who is doing a hands on course, the constant change of structure to my routine makes it difficult for me to get work done.
Greggs Team member, August 2024
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Best thing
Easy to get into and fast paced
Worst thing
Backstabbing
Managers don't care about you as a person it seems like it but you notice things like shift patterns given to the least liked people etc
Unfair pay / modern slavery (not getting paid due to closing taking longer)Greggs Team member, August 2024
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Best thing
The team and customerd
Worst thing
Shift rotations and lack of shifts
Greggs Team member, August 2024
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Best thing
All the workers end up being like family
Worst thing
The customers when they are moody
Greggs Team member, August 2024
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Best thing
The people
Worst thing
The stress we get from customers
Greggs Team member, July 2024
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Best thing
Paid breaks
Staff DiscountWorst thing
Not enough training
Greggs Senior Team Member, July 2024
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Best thing
The discount and a couple of people I work with.
Worst thing
The manager, everything always breaks we’ve had new stuff on order for months, the working environment is so toxic as well with the manager.
Greggs Team member, July 2024
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Best thing
Other staff
Worst thing
Customer are rude people steal at all and pay is bad
Greggs Supervisor, July 2024
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Best thing
The friends I’ve made and becoming a supervisor
Worst thing
The stress and responsibilities
Greggs Supervisor, July 2024
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Best thing
The discount
Worst thing
Not enough staff
Greggs Supervisor, June 2024
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Worst thing
Oppressive store manager
Lack of shop hierarchy or structureGreggs Duty manager, June 2024
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Best thing
Nothing!
Worst thing
Head office have lost touch with the shop floor! These lovely people working in shops are the lowest paid, least appreciated in the business yet they are the face of the business! They face the aggressive and abusive customers on the daily. They deal with shop lifters and antisocial behaviour often fearing their safety in shops that are opening earlier/later than ever on minimal staff while there is zero support from office based or area team managers on call so god forbid you have a safety issue/robbery or whatever after 8pm. While the ceo draws £1.7million and the cef £1.1 million are tucked up safe at home having dinner with their families. Spending their weekends on family time while shop floor staff can’t have weekends at all.
Greggs Supervisor, June 2024
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Best thing
Pay is okay, used to be the best in the area but other, better work/life balance jobs have caught up.
50% discount is brilliant.
It's nice to work for a local company that is a success story.Worst thing
Team leaders bullying, management won't act no matter how often it's proved to have happened.
Shift patterns are awful.
Health and safety only exists on paper, or when it suits them.
Drivers often work breaks to avoid being singled out and bullied by team leaders.
AM transport supervisor isn't up to the job.
PM team leader hasn't worked a day in his career.Greggs Class 2 driver, June 2024
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Best thing
Co workers are easy to get along with. The staff discount. Our yearly bonus
Worst thing
Rude customers.
We're not aloud to wear shorts so in hot weather I overheat especially if I'm using the ovens or standing beside them.
I often get overworked because some members of staff dont pull their weight and they get away with it despite the manager knowing.
The company keep adding new rules for staff and new things to do but we don't get any benefits from it, just more work
Short staffedGreggs Team member, June 2024
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Best thing
All of my co workers are friendly and understanding.
Worst thing
Customers being rude to us for doing our jobs even if they're in the wrong.
Greggs Team member, June 2024
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Best thing
The pay is very good for my age.
Worst thing
Managers and Higher ups, do not treat you with respect. They are rude and they don’t care what happens behind the scene of the store.
It’s hard to book holidays or swap shifts around. Cannot find cover for your shift. Cannot call in sick without getting grief from manager.Greggs Supervisor, May 2024
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Best thing
Decent pay, discounts for food and drinks.
Worst thing
Hectic periods, high staff turnover and large number of underage and/or students being hired. Impossible to call in sick without feeling like you're betraying your whole team and company
Greggs Supervisor, May 2024
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Best thing
50% off discount
Pay is pretty goodWorst thing
Customers can be rude and difficult some times
Very difficult to book holidays as app that greggs use always glitches.Greggs Team member, April 2024