5.8

Greggs

Team member at Greggs

People in this role may also be known as fast food team members.

155 workers in this role at Greggs have taken the survey.

How much does Greggs pay team members?

Team member at Greggs
£7.50–9.25
Typical range
£6.00–9.00

Team member employees at Greggs are typically paid £7.50–9.25 an hour, based on data from 155 employees.

Compare pay rates at Greggs

What is management like for team member employees at Greggs?

456 people shared what they think about this job…

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Not great
  • Head office doesn’t understand the frontline

    Do team members think Greggs head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work

    How we know this

    70% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 135 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Excellent
  • Managers are respectful

    Do team members at Greggs feel treated by respect by their managers?

    People feel treated with respect by their managers

    How we know this

    77% of people say they’re treated with respect by their managers

    Based on information from 137 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    Working a a team, although I am the manager, I do the dirty jobs too

    Worst thing

    Rude customers

    9.4

    Employee, July 2021

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What are the hours like for team member employees at Greggs?

456 people shared what they think about this job…

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Bad
  • Less than 4 weeks notice of shifts

    How much notice do team members get of their shift pattern at Greggs?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 41% report getting one week notice or less
    • 42% report getting two weeks notice
    • 17% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 1% report having a fixed rota

    Based on information from 155 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Shifts get changed at short notice

    Do Greggs managers change team members shifts at short notice?

    Most managers change people’s shifts at short notice

    How we know this

    63% of people say their manager changes their shifts at the last minute

    Based on information from 140 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

Good
  • Good choice of shifts

    Do team members at Greggs get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    63% report that their manager gives them enough choice over which shifts they work

    Based on information from 153 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • No unpaid extra work

    Do team members at Greggs do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    70% of people report that they don’t do extra unpaid work

    Based on information from 134 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • People don’t worry about getting enough hours

    Do team members at Greggs worry about hours?

    Most people don’t worry about getting enough hours

    How we know this

    73% of people report they don’t worry about getting enough hours

    Based on information from 154 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Excellent
  • Easy to book holiday

    How easy is it for team members to book a holiday at Greggs?

    People find it easy to book holidays

    How we know this

    79% of people report it’s easy to book holidays

    Based on information from 131 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How easy is it for team members to take sick leave at Greggs?

    People find it easy to take sick leave

    How we know this

    76% of people report that it’s easy to take time off if they are sick

    Based on information from 123 job reviews

  • People get proper breaks

    Do team members at Greggs get proper breaks?

    People get proper breaks

    How we know this

    78% of people report that they get to take proper breaks

    Based on information from 135 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

Here’s a recent review that mentions hours:

  • Best thing

    Set hours small team

    Worst thing

    Rude customers sometimes

    7.8

    Employee, April 2021

Find out what other people are saying about working at Greggs

What is career progression like for team members at Greggs?

456 people shared what they think about this job…

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Good
  • Enough training

    Do team members get enough training when they start at Greggs?

    Most people get enough training when they start

    How we know this

    74% of people report they got enough training when they started working here

    Based on information from 149 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Opportunities to progress

    Are team members given support to progress at Greggs?

    Most people are given support to progress here

    How we know this

    In the last year, 53% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 133 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Latest reviews from team members at Greggs

41 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    The pay is much better than other similar chain establishments and the employee discount is good.

    Worst thing

    More senior team members have a sense of superiority in their job performance and do not have the patience to help a new team member. The job is incredibly stressful due to the vast number of customers and the inability to have any form of rest in the brief periods there are none.

    3.0

    Employee, November 2021

  • Worst thing

    Staff, customers and not being able to take time off when you like as the company think you owe them

    1.5

    Employee, November 2021

  • Best thing

    Customers

    Worst thing

    Moody managers and bullying

    5.8

    Employee, November 2021

  • Best thing

    The people you work with

    Worst thing

    Customers

    7.0

    Employee, November 2021

  • Best thing

    I loved it there till got made redundant was there 13 years so a long time

    7.2

    Employee, November 2021

  • Best thing

    Meeting the customers

    Worst thing

    Long hours

    6.0

    Employee, October 2021

  • Worst thing

    Time to get all jobs done, no one listens, care,

    5.2

    Employee, October 2021

  • Best thing

    The staff are friendly and the benefits you can receive as an employee are good.

    Worst thing

    Serving breakfast as the shop can be busy and dealing with just eat

    7.4

    Employee, September 2021

  • Best thing

    My team

    Worst thing

    Too hectic sometimes

    6.8

    Employee, September 2021

  • Best thing

    Nice people

    Worst thing

    Sometimes v hard work, some team members unreliable

    5.5

    Employee, July 2021

  • Best thing

    Met some good people

    Worst thing

    Management is awful and abusive

    2.8

    Employee, June 2021

  • Best thing

    Honestly it’s down to personal opinion. I like the early starts - nothing else...

    Worst thing

    Where do i begin?
    Management is awful, sit round the back office all day and tell you to do everything;

    Days off are spread apart;

    Minimal days off, even though your only part time..? (yes, you will only be part time)

    4.0

    Employee, June 2021

  • Best thing

    The Employees, and meeting new people

    8.9

    Employee, May 2021

  • Best thing

    Good discount and good team.

    Worst thing

    Can get overwhelming and customers can be very rude. Can be hard to book time off at times

    7.6

    Employee, May 2021

  • Worst thing

    It’s extremely stressful working in such a hot environment

    5.8

    Employee, May 2021

  • Best thing

    serving the public and no day is the same. working with some members of staff.

    Worst thing

    early opening late close times. Sunday and bank Holidays being one of the only shops that open over Christmas ect

    6.1

    Employee, April 2021

  • Best thing

    Set hours small team

    Worst thing

    Rude customers sometimes

    7.8

    Employee, April 2021

  • Best thing

    People I
    Work
    With

    Worst thing

    The company
    Always
    Agree with the
    Public and the
    Hrs

    7.4

    Supervisor, March 2021

  • Best thing

    Small team like your family get on well with most of them.

    Worst thing

    Very fast pace at time's can be stressful if not organised through lack of staff hard to balance Customer Service and availability and keep Standards to company expectations when staffing is tight.

    6.8

    Senior team member, March 2021

  • Best thing

    Nice friends

    Worst thing

    Expect too much from you

    5.2

    Team member, February 2021

  • Best thing

    Working with my manager, learning new things and my regular customers

    Worst thing

    Just nasty rude customers sometimes and when things break down

    8.4

    Team member, February 2021

  • Best thing

    Some of the customers have become friends and also some. Work colleagues too

    Worst thing

    Stressful over vile customers that we have to cope with one colleague was actually spat on and was told that it was her fault.. Customer still comes in to this day

    4.4

    Team member, February 2021

  • Best thing

    Work with a good team in the as hope I work in

    7.9

    Sales assistant, January 2021

  • Best thing

    Friend ship

    Worst thing

    Cut hour at last minute

    7.0

    Team, January 2021

  • Best thing

    Team is really nice and friendly.

    Worst thing

    Morning shifts starting 5am. They are brutal. Sometimes you can do a close and then an open the next day.

    7.5

    Team member, January 2021

  • Best thing

    The team and the people and the experience of working with the general public

    Worst thing

    Long shifts and Just Eat sometimes

    6.6

    Team member, January 2021

  • Best thing

    Team work and easy enough

    Worst thing

    Ques can be stressful for me sometimes i may mishear an order

    8.1

    Team member, December 2020

  • Best thing

    Part time hours, nice people. Rewards when company doing well. Good discount.

    Worst thing

    The early start at 5.30. Not enough room in the shop unit particularly in the back where sandwiches are made. On your feet all the time.

    6.5

    Team member, December 2020

  • Best thing

    Good pay and fair employer

    Worst thing

    Can be busy and stressful at times

    8.1

    Team member, November 2020

  • Best thing

    staff discount, good team members

    Worst thing

    awful management, frequent rota changes

    3.1

    Sandwich artist, November 2020

  • Best thing

    Good hours and flexible between studies

    Worst thing

    Customers can be very rude. Head office implement rules for staff that don't work practically on the shop floor

    8.3

    Team Member, November 2020

  • Best thing

    The people I work with

    Worst thing

    Customers

    8.5

    Team Member, November 2020

  • Best thing

    Staff discount, nice management and team, paid breaks, advance rotas

    Worst thing

    Undesirable and rude customers, some members of management are rude to staff (minority)

    6.0

    Team member, October 2020

  • Best thing

    The people I work with

    Worst thing

    The random hours

    7.0

    Team member, October 2020

  • Best thing

    Colleagues are like family

    Worst thing

    Expectations

    6.6

    Senior team member, October 2020

  • Best thing

    discount, team work

    Worst thing

    not enough staff

    6.3

    Team member, August 2020

  • Best thing

    Working with friends
    Laidback

    Worst thing

    Rude customers

    8.6

    Senior team member, August 2020

  • Best thing

    Money

    Worst thing

    Getting up very early

    5.8

    Sales assistant, April 2020

  • Best thing

    The team

    Worst thing

    The early starts

    3.7

    Senior Team Member, March 2020

  • Best thing

    Flexible hours so I can study while I work
    The team in my shop who I work with
    Employee perks

    Worst thing

    Small shop so can get busy quickly
    Can be overstaffed or understaffed
    Delivery’s aren’t always on time or leaving enough time to put away

    7.4

    Weekend Team Member, March 2020

  • Best thing

    Decent pay, staff discount

    Worst thing

    Early start

    9.0

    Team Member, March 2020

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How Greggs ranks

Greggs ranks 3rd to work for in fast food team member employers

  1. 2 Sainsbury’s
    6.2
  2. 3 Greggs
    5.8
  3. 4 Marks & Spencer
    5.7