What it’s like working at Greggs
586 people shared what they think about working at Greggs…
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Greggs?
People don’t get 4 weeks notice of when they’re working
How we know this
- 38% report getting one week notice or less
- 40% report getting two weeks notice
- 16% report getting three weeks notice
- 2% report getting four weeks notice or more
- 3% report having a fixed rota
Based on information from 554 job reviews
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
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Head office doesn’t understand the frontline
Do people think Greggs head office understands what's happening where they work?
People think head office doesn’t understand what’s happening where they work
How we know this
75% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they workBased on information from 510 job reviews
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
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People feel stressed
Is it stressful to work at Greggs?
Most people feel stressed here
How we know this
69% of people say they often feel stressed at workBased on information from 556 job reviews
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
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People don’t get sick pay
Do Greggs pay sick pay?
Not always. Most people don’t get proper sick pay
How we know this
68% of people say they wouldn’t get paid if they were sick but scheduled to workBased on information from 480 job reviews
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
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Shifts get changed at short notice
Do Greggs managers change shifts at short notice?
Most managers change people’s shifts at short notice
How we know this
57% of people say their manager changes their shifts at the last minuteBased on information from 514 job reviews
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
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People are not paid enough to live on
Do Greggs pay enough to live on?
Most people are not paid enough to live on
How we know this
62% of people say they are paid below the Real Living Wage for where they liveBased on information from 535 job reviews
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.
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Good choice of shifts
Do Greggs workers get to choose the shifts they work?
Most people get enough choice over which shifts they work
How we know this
61% report that their manager gives them enough choice over which shifts they workBased on information from 503 job reviews
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
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Good for parents
Is working at Greggs good if you have caring responsibilities?
Most people say this is a good place to work if you care for a child or other relative
How we know this
58% of people who care for a child or other relative report this is a good place to workBased on information from 120 job reviews
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
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Easy to change shifts
How easy is it for Greggs workers to change shifts?
Most people find it easy to change shifts
How we know this
57% of people report that it’s easy to change shifts if they need toBased on information from 406 job reviews
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
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Well informed about head office
Do workers feel well informed about how Greggs is doing?
Most people feel well informed about how the company is doing
How we know this
74% of people feel that they are kept well informed about how the company is doing as a wholeBased on information from 530 job reviews
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
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Easy to take sick leave
How easy is it to take sick leave at Greggs?
Most people find it easy to take sick leave
How we know this
68% of people report that it’s easy to take time off if they are sickBased on information from 475 job reviews
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People get proper breaks
Do people at Greggs get proper breaks?
Most people get proper breaks
How we know this
70% of people report that they get to take proper breaksBased on information from 529 job reviews
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
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Opportunities to progress
Are people given support to progress at Greggs?
Most people are given support to progress here
How we know this
In the last year, 61% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their roleBased on information from 535 job reviews
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
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People don’t worry about getting enough hours
Do workers at Greggs worry about hours?
Most people don’t worry about getting enough hours
How we know this
75% of people report they don’t worry about getting enough hoursBased on information from 489 job reviews
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
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People enjoy their job
Do people at Greggs enjoy their jobs?
Most people enjoy their job
How we know this
60% of people report they enjoy their jobBased on information from 303 job reviews
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No unpaid extra work
Do workers at Greggs do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work
How we know this
62% of people report that they don’t do extra unpaid workBased on information from 504 job reviews
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
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People recommend their team
Do people at Greggs recommend working with their team?
Most people recommend working with their team
How we know this
61% of people report that they would recommend working with their immediate team to a friendBased on information from 582 job reviews
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
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People are paid market rates
Do Greggs pay market rates?
Most people are paid market rates
How we know this
69% of people are paid average or more than the typical pay for the type of work they doBased on information from 476 job reviews
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
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Good for students
Is a Greggs job good for students?
Students say this is a good place to work if you’re studying
How we know this
89% of students report this is a good place to work if you’re studyingBased on information from 130 job reviews
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
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Enough training
Do people get enough training when they start at Greggs?
People get enough training when they start
How we know this
77% of people report they got enough training when they started working hereBased on information from 563 job reviews
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
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Easy to book holiday
How easy is it to book a holiday at Greggs?
People find it easy to book holidays
How we know this
77% of people report it’s easy to book holidaysBased on information from 510 job reviews
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
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Breaks are paid
Do workers at Greggs get paid breaks?
Yes. People get paid breaks
How we know this
75% of people say they get paid breaksBased on information from 543 job reviews
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
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Managers are respectful
Do people at Greggs feel treated with respect by their managers?
People feel treated with respect by their managers
How we know this
76% of people say they’re treated with respect by their managersBased on information from 522 job reviews
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Ask someone at Greggs
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Join BreakroomHow Greggs ranks
Greggs ranks 2nd to work for in café employers
- 1 Benugo
- 2 Greggs
- 3 Starbucks
Pay ranges at Greggs
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£7.50–9.58 per hour
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£10.07–14.19 per hour
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£9.22–10.00 per hour
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£9.09–10.04 per hour
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£12.24–17.03 per hour
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£10.00–12.93 per hour
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Pay not available
Greggs job reviews
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Best thing
The people and how most people tend to get along. And most shops have regular customers that are great
Worst thing
Having bad customers. And sometimes it’s just so fast placed that it can be stressful or even just exhausting. So even when you finish work like half way through the day all you want to do is sleep
Greggs Employee, December 2021
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Best thing
The rate of pay is pretty good
Worst thing
The people can be hit or miss, but the managers are power hungry. No one serves there is no sense of being a team player. Everyone tried to avoid doing anything. Being put whenever my manager wants me or sent to different shops without being asked.
Greggs Employee, November 2021
About
Greggs is a bakery chain. They serve sweet and savoury baked goods.
Jobs by location
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63 job openings
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10 job openings
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9 job openings
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9 job openings
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9 job openings
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7 job openings
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7 job openings
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7 job openings
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6 job openings
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6 job openings
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5 job openings
Handy to know
How much notice do people get of their shifts?
Based on 554 Greggs employees
What contracts are people on?
Based on 472 Greggs employees
How are people paid?
Based on 586 Greggs employees
Thinking of working at Greggs?
Join Breakroom to unlock insights about Greggs and thousands of other employers.
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