Greene King

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Greene King is a pub, hotel, restaurant and brewery operator. They run Farmhouse Inns, Hungry Horse and Wacky Warehouse.

greeneking.co.uk

Greene King job reviews

Showing 320 reviews

  • Best thing

    staff discount as well as discount on other brands, wagestream offered

    Worst thing

    minimum wage expected maximum effort

    2.6

    Greene King Bar staff, March 2024

  • Best thing

    The discount for food and drinks

    Worst thing

    The staff, the service, food , cleaniliness, managers, tips and waige

    1.0

    Greene King Front of house staff, March 2024

  • Best thing

    Making friends with the other employees and bonding through the trauma we have from working for green king

    Worst thing

    Everything

    1.2

    Greene King Team leader, March 2024

  • Best thing

    The hours are usually regular considering it’s a big franchise and what you learn is transferable to any other greene king pub

    Worst thing

    there is a range of nepotism in head office, your managers could get away with murder and there’d be nothing you could do about it

    2.6

    Greene King Chef, February 2024

  • Best thing

    Friendly working environment never want for extra hours decent employee discounts and training

    Worst thing

    Long hours, understaffed shifts on most days where the staff working are forced to pick up extra work can be highly stressful environment during busy hours expected to train staff you work with while its not your job role to do so

    Forced to stay behind late at when work is not done your paid for it but its last minute notice manger has said if it takes too long he wont pay the staff

    There are common conflicts between mangers, kitchen and front of house delt with behind the building but sours the entire team and shift when it happens

    Regular meetings are held whicg your not allowed to miss unless your on holiday, but these feel more like manager complaints to the staff and any issues like staffing the staff are told to get reviews to bring customers in so they have the income to hire more staff

    2.8

    Greene King Bar staff, February 2024

  • Best thing

    My team

    Worst thing

    Manager don’t listen

    1.6

    Greene King Team leader, February 2024

  • Best thing

    The team I specifically work with

    Worst thing

    Customers the brand and pay.

    3.9

    Greene King FOH team member, January 2024

  • Best thing

    Good benifits

    Worst thing

    My BDM is an entitled, toxic, self obsessed bully. They do not support me and my team. I am uninspired by them and my performance has dipped due to a lack of respect.

    4.1

    Greene King General manager, January 2024

  • Best thing

    The relationships I have made. Support.

    Worst thing

    The amount of hours salaried team have to work. Which impacts work life balance

    6.8

    Greene King General manager, January 2024

  • Best thing

    The team, my managers, they are amazing to work with and love running the shifts, love cleaning and meeting new customers and regular customers.

    Worst thing

    Head office reducing hours because we aren’t hitting our targets, making us short staffed over the weekend.

    Rude customers.

    4.7

    Greene King Team leader, January 2024

  • Best thing

    Not sure

    Worst thing

    Always understaffed, underpaid and overworked. Always.

    1.7

    Greene King FOH team member, January 2024

  • Best thing

    The staff are very friendly and help each other, the pub is easy to learn and we get our proper breaks on time.

    Worst thing

    The general manager does not communicate with staff, pays staff wrong, threatens staff and refuses to allow holidays or days where you need time off.

    2.8

    Greene King Bar staff, January 2024

  • Best thing

    the good customers
    the team
    the praise we get when we work hard

    Worst thing

    rude customers
    people who don't want to be part of the team
    complaints that are severely untrue and twisted

    6.8

    Greene King Bar staff, January 2024

  • Best thing

    Doing what I enjoy and the team

    Worst thing

    Managers don't communicate and being undermind and stressed from managers who have the job cos they knew someone and not cos of experience

    1.1

    Greene King Kitchen manager, January 2024

  • Best thing

    The people I work with

    Worst thing

    Disorganised, your over worked

    2.6

    Greene King Kitchen staff, January 2024

  • Best thing

    Meeting people

    Worst thing

    Being undermined and misunderstood

    5.0

    Greene King Employee, January 2024

  • Best thing

    The people who I work with

    Worst thing

    Hours, stress, money

    2.6

    Greene King Employee, January 2024

  • Best thing

    It’s convenient

    Worst thing

    The unsocial hours and lack of consistent hours

    4.1

    Greene King Employee, January 2024

  • Best thing

    Ease of work

    Worst thing

    Long shifts that are tiring

    4.6

    Greene King Front of house staff, December 2023

  • Best thing

    My colleagues

    Worst thing

    Sometimes not enough staff on when it’s on a busier days

    8.0

    Greene King Chef, December 2023

  • Best thing

    The regular customers can be amazing, and making connections to the local buisnesses is nice, and having a close nit team of staff can make anything enjoyable.

    Worst thing

    The manager cutting minutes to perfect the "dart boad" score (a 15 section evaluation chart), the lack of security, and the customers who vandalise the property causing staff to have to clean or fix it, such as today where the whole floor flooded.

    1.2

    Greene King Duty manager, December 2023

  • Best thing

    Getting along with the regulars

    Worst thing

    The overwhelming stress and inconsistency

    1.3

    Greene King Team leader, December 2023

  • Best thing

    Time goes quick and there’s some good friendly people who work there and customers

    Worst thing

    I’m employed as a waitress but I am used as a food runner so I don’t get tips

    3.5

    Greene King Waitress, December 2023

  • Best thing

    Team and GM in particular

    Worst thing

    Head office and their decisions

    8.2

    Greene King Chef, December 2023

  • Best thing

    There aren't any

    Worst thing

    Death trap to work in, bullied and harassed. Belittled often and not paid correctly.

    2.0

    Greene King Employee, December 2023

  • Best thing

    Its awful. Do not work here

    Worst thing

    Run as far as you can and get a job elsewhere

    3.2

    Greene King Front of house staff, December 2023

  • Best thing

    Fun team to work with

    Worst thing

    Entitlement of some of the customers

    4.9

    Greene King Team leader, December 2023

  • Best thing

    Different things everyday different people

    Worst thing

    Management

    6.8

    Greene King Team leader, December 2023

  • Best thing

    The people I work with

    Worst thing

    My manager

    6.4

    Greene King Waitress, December 2023

  • Best thing

    Easy shifts
    Flexible

    Worst thing

    Not long enough shifts

    7.5

    Greene King Front of house staff, December 2023

  • Best thing

    The colleagues are sweet and friendly

    Worst thing

    The pay

    1.7

    Greene King Team member, November 2023

  • Best thing

    The people i work with

    Worst thing

    the customers, the pay, the hours

    3.7

    Greene King Team member, November 2023

  • Best thing

    Team, benefits

    Worst thing

    No choice on shifts, management are often hostile, staff overworked, often understaffed

    2.6

    Greene King FOH team member, November 2023

  • Best thing

    10% off
    The team
    The local customers

    Worst thing

    Useless owner
    Asymetic information
    Transparency

    4.8

    Greene King General manager, November 2023

  • Best thing

    Staff and benefits

    Worst thing

    Pay and sometimes no hours

    4.2

    Greene King Team leader, November 2023

  • Best thing

    Staff and manager

    Worst thing

    Long hours, not easy to change schedules.

    4.6

    Greene King Bartender, November 2023

  • Best thing

    staff discount

    Worst thing

    late shifts followed by early starts

    3.2

    Greene King Team leader, November 2023

  • Best thing

    The team I work with

    Worst thing

    Understaffing, disorganisation, poor communication, long antisocial hours, poor work life balance, rude customers, stock issues, stress, lack of incentive or praise for team, burn out

    1.8

    Greene King Team leader, November 2023

  • Best thing

    The people working there

    Worst thing

    The pay and lack of hours

    7.3

    Greene King Employee, November 2023

  • Best thing

    Most of the team I work with are like family.

    Worst thing

    Management. Senior management

    2.6

    Greene King Employee, October 2023

  • Best thing

    Attaing better skills in bartending and communication

    Worst thing

    Tons of chores

    7.1

    Greene King Employee, October 2023

  • Best thing

    Learning experience

    Worst thing

    Shifts poor wages stressful conditions not enough staff terrible holiday access poor management

    1.3

    Greene King Kitchen staff, October 2023

  • Best thing

    The money

    Worst thing

    It a pub

    3.2

    Greene King Kitchen porter, October 2023

  • Best thing

    My manager does try his best and I feel treated with respect

    Worst thing

    Pay is bad for the hours worked and location. Lots of inefficiency, head office doesn’t have a clue. No money spent on workplace maintenance poor building condition - took over 2 weeks to replace a faulty glass washer. No security despite being a very busy central London location

    5.5

    Greene King Front of house staff, October 2023

  • Best thing

    It’s changed over the years, it use to be the customer service aspect now it’s the back office paperwork side

    Worst thing

    The unsocial hours, you miss a lot of events

    5.0

    Greene King Assistant manager, October 2023

  • Best thing

    flexible hours, friendly environment

    Worst thing

    No tips, or tips are not given to us, unfair pay

    3.5

    Greene King Waitress, October 2023

  • Best thing

    It’s a good friendly environment.

    Worst thing

    The hours are hard and no one wants to do it anymore

    4.7

    Greene King Kitchen manager, September 2023

  • Best thing

    People I work with

    Worst thing

    Customers, long hours

    3.0

    Greene King Waiter, September 2023

  • Best thing

    The freedom to choose my working week
    Benefits
    I have a home above
    Great area manager that guides and helps progression
    Great family feel within the team and the whole of the company

    Worst thing

    Travelling far for conferences and meetings
    Head office can sometimes not listen to pub level

    9.6

    Greene King General manager, September 2023

  • Best thing

    Working with a great team that are more friends than co-workers.

    Worst thing

    Minimum wage pay.

    7.6

    Greene King Assistant manager, September 2023