Greene King
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DismissGreene King is a pub, hotel, restaurant and brewery operator. They run Farmhouse Inns, Hungry Horse and Wacky Warehouse.
greeneking.co.ukGreene King job reviews
Showing 253 reviews
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Best thing
Some of the customers and staff are great
Greene King Assistant manager, May 2023
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Best thing
The staff
Worst thing
The overload of things I need to complete
Greene King Team leader, May 2023
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Best thing
Team is friendly. Quite an easy job and get to speak to regulars that are nice.
Worst thing
I am not being paid equally, unfair pay.
Greene King FOH team member, May 2023
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Best thing
Make a lot of friends in the pub environment and there’s a lot of opportunity to progress
Worst thing
Tiring, never get breaks, work overtime without a bonus, late nights, long days, burnt out
Greene King Team leader, May 2023
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Best thing
Free and not micromanaged. Lots of creativity
Worst thing
Changes in schedules and lack of accommodation for shift needs even with advanced notice
Greene King Team leader, May 2023
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Best thing
well it’sa good opportunity to earn for myself, flexible hours
Worst thing
it’s stressful and some colleagues don’t do the job well
Greene King Front of house, May 2023
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Best thing
Good team and decent pay
Worst thing
Long hours and managers are rarely seen
Greene King Kitchen team leader, May 2023
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Best thing
It's easy now I'm used to it
Worst thing
Boredom
Lack of communication and progressGreene King Employee, May 2023
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Best thing
Meeting new people from all walks of life, and being part of a team that’s sometimes like a family
Worst thing
Having to deal with the worst aspects of the public and general incompetence
Greene King Team leader, April 2023
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Best thing
Some of the people are nice.
The actual job is easy.
Some members of management by some I mean one makes you feel respected at work.Worst thing
Team leaders aren’t trained properly and patronise you.
If a guest is rude to you the management don’t care as long as they are paying.
People get put on late shifts and then early ones the next day.
If you call in sick you get shouted at for it.
No respect from certain members of management.
Tips are shocking.
Christmas Day tips aren’t properly divided and managers keep most for their managers days out.Greene King Front of house, April 2023
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Best thing
The best thing at my place is the Team I Work with, most of them are amazing, I only have issues with the area manager and the assistant manager.
Worst thing
Dealing with horrible customers on a daily basis and being forced to bend my back over to please them just because that's what the area manager demands instead of being able to refuse service.
Greene King Team leader, April 2023
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Best thing
I get paid
Worst thing
underpaid
Lack of management
Greene King Chef, April 2023
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Best thing
Its flexible and allows you to work unconventional shift patterns and still get paid.
Worst thing
Awful head office management apart from their support during covid-19.
General public are abusive and demanding.
The pay is awful for a job in which you are regularly demeaned, have hours cut due to trade.
Next to no progression opportunities.Greene King Team leader, March 2023
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Best thing
The customers
The hours
The payWorst thing
The stress
The staff
CutbacksGreene King Team leader, March 2023
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Best thing
Working as a team with people I like
Worst thing
Hours
Greene King Back of house, March 2023
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Best thing
The discount - that's it
Worst thing
Bad general manager, bad area manager, greene king is not a good company to work for, your better off working for stonegate
Greene King Team leader, March 2023
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Best thing
regular customers who make you feel valued-
Worst thing
expected to close down desserts side of kitchen rest all sauces and refill desserts ..then as theres never any staff after 9 also expected to close resturant get all plates in wipe down tables re menu then u also expected to finish the bar close down so the manager whos always stuck on bar can go cash up really not work the pay doing the job of 3 ppl.
management if u have an issue with one and go to another cos the other managers there friend they dont want to know or help uresolve issue,management also have clear favourites who always get the hours despite what hours u were promised on interviewGreene King Employee, March 2023
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Best thing
My colleagues
Worst thing
Lack of hours, lack of tips (sometimes non existent!), expectations over and above the role you’re being paid for, taking staff for granted, understaffed
Greene King Bar staff, March 2023
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Best thing
Discounts and various other benefits are the best thing. My mangers are amazing
Worst thing
Forever stressed, understaffed and underfunded. Unpaid breaks.
Greene King Front of house, March 2023
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Best thing
50% off food and drinks, free draft drinks and once in a blue moon you’ll be given free food by the chefs
Worst thing
Where to begin? Understaffed, underpaid, incompetent employees and managers, being told to do work that your managers should be doing. Working the bar completely alone, whilst preparing drinks for restaurant, whilst serving food, whilst getting stock from downstairs. Basically you will need to develop the ability to be in two places at once if you want to work at Greene King.
Greene King Front of house staff, March 2023
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Best thing
Very social, your colleagues become like family
Worst thing
Unsocial working hours, no consistency with rotas, staff turn over can be often, long working days, altercations with drunk people, low pay for work rate and skill
Greene King Team leader, February 2023
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Best thing
Nothing
Worst thing
Stress customers unsocial hours
Greene King Front of house, February 2023
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Best thing
My work husband
Worst thing
The terrible hours
Greene King Front of house, February 2023
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Best thing
I enjoy speaking with customers and making customers day
Worst thing
The manager isn’t respectful to staff and is power crazy but doesn’t know what he’s doing and we have more knowledge than him
Greene King Team leader, February 2023
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Best thing
We make pizzas not Greene kings usual shitty food
Worst thing
It can get quite repetitive
Greene King Chef, February 2023
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Best thing
Love meeting people and making people smile. Great atmosphere sometimes.
Worst thing
Managers don’t care about the front line workers.
Greene King Team leader, February 2023
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Best thing
The people
Worst thing
Not enough staff hours, managers expected to be constantly working the floor/bar and still run a business
Greene King General manager, February 2023
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Best thing
Get to work on my own
Worst thing
How staff treat me horribly
Greene King Kitchen porter, January 2023
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Best thing
Social side fexible hours
Worst thing
Part time staff phoning in sick all the time
Greene King Supervisor, January 2023
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Best thing
My team
Worst thing
The company doesn’t invest when you work so hard
Greene King Team leader, January 2023
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Best thing
Aways joking about
Worst thing
Don't work as a team
Greene King Kitchen porter, January 2023
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Best thing
Interaction with FOH and BOH staff. Also becoming familiar with regulars.
Worst thing
Bad customers who aren’t understanding to my job and what control I have in my position
Greene King Waitress, January 2023
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Best thing
Pay rises, Daytime regulars are lovely
Worst thing
Poor management, toxic workplace, abuse from customers, unpaid labour
Greene King Team leader, January 2023
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Best thing
Lovely team mates
Worst thing
Incompetent Management
Greene King Team leader, January 2023
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Best thing
The people
Worst thing
Not noing what's going on
Greene King Employee, January 2023
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Best thing
When it's managed by yhe assistant manager place runs a lot dmoother
Worst thing
My manager is a bully has it in for me and same roll jobs get more money
Greene King Cleaner, January 2023
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Best thing
discounts + coworkers
Worst thing
understaffed, no professionalism, too many people not showing up. unqualified/ untrained managers
Greene King Bar staff, December 2022
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Best thing
You can have a laugh a lot of the time
Worst thing
Being put on the bar by yourself for hours or having to do a function on your own very stressful and boring
Greene King Bar staff, December 2022
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Best thing
The bond between the team
Greene King Employee, December 2022
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Best thing
The people you work with can be amazing
Worst thing
The hours are not good for social lives
Greene King Chef, December 2022
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Best thing
Some people you work with
Worst thing
The managers
Greene King Employee, December 2022
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Best thing
Socialisation and fun events
Worst thing
Staff, drunks, laziness, loud
Greene King Assistant manager, November 2022
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Best thing
Training, progression and constant effort to improve
Worst thing
Tight Labour budgets
Greene King Assistant manager, November 2022
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Best thing
The people I work with and the consistency of a generally nice atmosphere
Worst thing
The pub conditions aren't great things stop working all the time and the kitchen staff get particularly angry over things in so much a way it can make you feel like shit even though it's just a mistake they bitch about you to other colleges which you out of sight
Greene King Bar staff, November 2022
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Best thing
Meet new people
Worst thing
Delivery in the rain 😬
Greene King Kitchen manager, November 2022
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Best thing
Meeting different people, helping empower my team to be the best they can be
Worst thing
Work life balance. Hours can be demanding
Greene King Employee, November 2022
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Best thing
The staff provides the healthiest environment I’ve ever worked in. I actually enjoy my job.
Worst thing
Shared tips is by far. I often have other folks give me cash as a tip, but this has to be put in the till and divided between front of house and back of house… I often make less in shared tips than I did with receiving it in cash
Greene King Waitress, November 2022
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Best thing
The staff
Worst thing
Manager and how stressful it can be
Greene King Chef, November 2022
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Best thing
Flexible
Worst thing
Not the best pay
Greene King Bar staff, November 2022
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Best thing
an easy friendly job environment and friendly management team that care about their staff
Worst thing
underpayed for under 21s
Greene King Front of house, November 2022