Greene King job reviews

Showing 253 reviews

• Best thing

  Some of the customers and staff are great

  1.5

  Greene King Assistant manager, May 2023

• Best thing

  The staff

  Worst thing

  The overload of things I need to complete

  2.6

  Greene King Team leader, May 2023

• Best thing

  Team is friendly. Quite an easy job and get to speak to regulars that are nice.

  Worst thing

  I am not being paid equally, unfair pay.

  1.6

  Greene King FOH team member, May 2023

• Best thing

  Make a lot of friends in the pub environment and there’s a lot of opportunity to progress

  Worst thing

  Tiring, never get breaks, work overtime without a bonus, late nights, long days, burnt out

  1.5

  Greene King Team leader, May 2023

• Best thing

  Free and not micromanaged. Lots of creativity

  Worst thing

  Changes in schedules and lack of accommodation for shift needs even with advanced notice

  1.2

  Greene King Team leader, May 2023

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• Best thing

  well it’sa good opportunity to earn for myself, flexible hours

  Worst thing

  it’s stressful and some colleagues don’t do the job well

  6.6

  Greene King Front of house, May 2023

• Best thing

  Good team and decent pay

  Worst thing

  Long hours and managers are rarely seen

  1.8

  Greene King Kitchen team leader, May 2023

• Best thing

  It's easy now I'm used to it

  Worst thing

  Boredom
  Lack of communication and progress

  4.2

  Greene King Employee, May 2023

• Best thing

  Meeting new people from all walks of life, and being part of a team that’s sometimes like a family

  Worst thing

  Having to deal with the worst aspects of the public and general incompetence

  2.6

  Greene King Team leader, April 2023

• Best thing

  Some of the people are nice.
  The actual job is easy.
  Some members of management by some I mean one makes you feel respected at work.

  Worst thing

  Team leaders aren’t trained properly and patronise you.
  If a guest is rude to you the management don’t care as long as they are paying.
  People get put on late shifts and then early ones the next day.
  If you call in sick you get shouted at for it.
  No respect from certain members of management.
  Tips are shocking.
  Christmas Day tips aren’t properly divided and managers keep most for their managers days out.

  1.6

  Greene King Front of house, April 2023

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• Best thing

  The best thing at my place is the Team I Work with, most of them are amazing, I only have issues with the area manager and the assistant manager.

  Worst thing

  Dealing with horrible customers on a daily basis and being forced to bend my back over to please them just because that's what the area manager demands instead of being able to refuse service.

  6.4

  Greene King Team leader, April 2023

• Best thing

  I get paid

  Worst thing

  underpaid

  Lack of management

  4.1

  Greene King Chef, April 2023

• Best thing

  Its flexible and allows you to work unconventional shift patterns and still get paid.

  Worst thing

  Awful head office management apart from their support during covid-19.
  General public are abusive and demanding.
  The pay is awful for a job in which you are regularly demeaned, have hours cut due to trade.
  Next to no progression opportunities.

  3.7

  Greene King Team leader, March 2023

• Best thing

  The customers
  The hours
  The pay

  Worst thing

  The stress
  The staff
  Cutbacks

  6.8

  Greene King Team leader, March 2023

• Best thing

  Working as a team with people I like

  Worst thing

  Hours

  6.4

  Greene King Back of house, March 2023

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• Best thing

  The discount - that's it

  Worst thing

  Bad general manager, bad area manager, greene king is not a good company to work for, your better off working for stonegate

  5.5

  Greene King Team leader, March 2023

• Best thing

  regular customers who make you feel valued-

  Worst thing

  expected to close down desserts side of kitchen rest all sauces and refill desserts ..then as theres never any staff after 9 also expected to close resturant get all plates in wipe down tables re menu then u also expected to finish the bar close down so the manager whos always stuck on bar can go cash up really not work the pay doing the job of 3 ppl.
  management if u have an issue with one and go to another cos the other managers there friend they dont want to know or help uresolve issue,management also have clear favourites who always get the hours despite what hours u were promised on interview

  1.9

  Greene King Employee, March 2023

• Best thing

  My colleagues

  Worst thing

  Lack of hours, lack of tips (sometimes non existent!), expectations over and above the role you’re being paid for, taking staff for granted, understaffed

  4.3

  Greene King Bar staff, March 2023

• Best thing

  Discounts and various other benefits are the best thing. My mangers are amazing

  Worst thing

  Forever stressed, understaffed and underfunded. Unpaid breaks.

  3.0

  Greene King Front of house, March 2023

• Best thing

  50% off food and drinks, free draft drinks and once in a blue moon you’ll be given free food by the chefs

  Worst thing

  Where to begin? Understaffed, underpaid, incompetent employees and managers, being told to do work that your managers should be doing. Working the bar completely alone, whilst preparing drinks for restaurant, whilst serving food, whilst getting stock from downstairs. Basically you will need to develop the ability to be in two places at once if you want to work at Greene King.

  1.2

  Greene King Front of house staff, March 2023

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• Best thing

  Very social, your colleagues become like family

  Worst thing

  Unsocial working hours, no consistency with rotas, staff turn over can be often, long working days, altercations with drunk people, low pay for work rate and skill

  6.0

  Greene King Team leader, February 2023

• Best thing

  Nothing

  Worst thing

  Stress customers unsocial hours

  3.0

  Greene King Front of house, February 2023

• Best thing

  My work husband

  Worst thing

  The terrible hours

  3.3

  Greene King Front of house, February 2023

• Best thing

  I enjoy speaking with customers and making customers day

  Worst thing

  The manager isn’t respectful to staff and is power crazy but doesn’t know what he’s doing and we have more knowledge than him

  1.4

  Greene King Team leader, February 2023

• Best thing

  We make pizzas not Greene kings usual shitty food

  Worst thing

  It can get quite repetitive

  7.3

  Greene King Chef, February 2023

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• Best thing

  Love meeting people and making people smile. Great atmosphere sometimes.

  Worst thing

  Managers don’t care about the front line workers.

  2.1

  Greene King Team leader, February 2023

• Best thing

  The people

  Worst thing

  Not enough staff hours, managers expected to be constantly working the floor/bar and still run a business

  8.0

  Greene King General manager, February 2023

• Best thing

  Get to work on my own

  Worst thing

  How staff treat me horribly

  2.1

  Greene King Kitchen porter, January 2023

• Best thing

  Social side fexible hours

  Worst thing

  Part time staff phoning in sick all the time

  3.0

  Greene King Supervisor, January 2023

• Best thing

  My team

  Worst thing

  The company doesn’t invest when you work so hard

  5.5

  Greene King Team leader, January 2023

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• Best thing

  Aways joking about

  Worst thing

  Don't work as a team

  7.6

  Greene King Kitchen porter, January 2023

• Best thing

  Interaction with FOH and BOH staff. Also becoming familiar with regulars.

  Worst thing

  Bad customers who aren’t understanding to my job and what control I have in my position

  4.5

  Greene King Waitress, January 2023

• Best thing

  Pay rises, Daytime regulars are lovely

  Worst thing

  Poor management, toxic workplace, abuse from customers, unpaid labour

  1.9

  Greene King Team leader, January 2023

• Best thing

  Lovely team mates

  Worst thing

  Incompetent Management

  2.4

  Greene King Team leader, January 2023

• Best thing

  The people

  Worst thing

  Not noing what's going on

  4.6

  Greene King Employee, January 2023

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• Best thing

  When it's managed by yhe assistant manager place runs a lot dmoother

  Worst thing

  My manager is a bully has it in for me and same roll jobs get more money

  1.1

  Greene King Cleaner, January 2023

• Best thing

  discounts + coworkers

  Worst thing

  understaffed, no professionalism, too many people not showing up. unqualified/ untrained managers

  5.0

  Greene King Bar staff, December 2022

• Best thing

  You can have a laugh a lot of the time

  Worst thing

  Being put on the bar by yourself for hours or having to do a function on your own very stressful and boring

  4.5

  Greene King Bar staff, December 2022

• Best thing

  The bond between the team

  9.3

  Greene King Employee, December 2022

• Best thing

  The people you work with can be amazing

  Worst thing

  The hours are not good for social lives

  8.0

  Greene King Chef, December 2022

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• Best thing

  Some people you work with

  Worst thing

  The managers

  1.7

  Greene King Employee, December 2022

• Best thing

  Socialisation and fun events

  Worst thing

  Staff, drunks, laziness, loud

  7.0

  Greene King Assistant manager, November 2022

• Best thing

  Training, progression and constant effort to improve

  Worst thing

  Tight Labour budgets

  7.7

  Greene King Assistant manager, November 2022

• Best thing

  The people I work with and the consistency of a generally nice atmosphere

  Worst thing

  The pub conditions aren't great things stop working all the time and the kitchen staff get particularly angry over things in so much a way it can make you feel like shit even though it's just a mistake they bitch about you to other colleges which you out of sight

  1.2

  Greene King Bar staff, November 2022

• Best thing

  Meet new people

  Worst thing

  Delivery in the rain 😬

  4.8

  Greene King Kitchen manager, November 2022

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• Best thing

  Meeting different people, helping empower my team to be the best they can be

  Worst thing

  Work life balance. Hours can be demanding

  8.9

  Greene King Employee, November 2022

• Best thing

  The staff provides the healthiest environment I’ve ever worked in. I actually enjoy my job.

  Worst thing

  Shared tips is by far. I often have other folks give me cash as a tip, but this has to be put in the till and divided between front of house and back of house… I often make less in shared tips than I did with receiving it in cash

  8.2

  Greene King Waitress, November 2022

• Best thing

  The staff

  Worst thing

  Manager and how stressful it can be

  3.2

  Greene King Chef, November 2022

• Best thing

  Flexible

  Worst thing

  Not the best pay

  7.1

  Greene King Bar staff, November 2022

• Best thing

  an easy friendly job environment and friendly management team that care about their staff

  Worst thing

  underpayed for under 21s

  7.8

  Greene King Front of house, November 2022