Greene King
Good news! Greene King has claimed their Breakroom profile.
They care about what their frontline employees think and want to be a good employer.
DismissGreene King is a pub, hotel, restaurant and brewery operator. They run Farmhouse Inns, Hungry Horse and Wacky Warehouse.
greeneking.co.ukGreene King job reviews
Showing 320 reviews
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Best thing
staff discount as well as discount on other brands, wagestream offered
Worst thing
minimum wage expected maximum effort
Greene King Bar staff, March 2024
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Best thing
The discount for food and drinks
Worst thing
The staff, the service, food , cleaniliness, managers, tips and waige
Greene King Front of house staff, March 2024
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Best thing
Making friends with the other employees and bonding through the trauma we have from working for green king
Worst thing
Everything
Greene King Team leader, March 2024
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Best thing
The hours are usually regular considering it’s a big franchise and what you learn is transferable to any other greene king pub
Worst thing
there is a range of nepotism in head office, your managers could get away with murder and there’d be nothing you could do about it
Greene King Chef, February 2024
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Best thing
Friendly working environment never want for extra hours decent employee discounts and training
Worst thing
Long hours, understaffed shifts on most days where the staff working are forced to pick up extra work can be highly stressful environment during busy hours expected to train staff you work with while its not your job role to do so
Forced to stay behind late at when work is not done your paid for it but its last minute notice manger has said if it takes too long he wont pay the staff
There are common conflicts between mangers, kitchen and front of house delt with behind the building but sours the entire team and shift when it happens
Regular meetings are held whicg your not allowed to miss unless your on holiday, but these feel more like manager complaints to the staff and any issues like staffing the staff are told to get reviews to bring customers in so they have the income to hire more staff
Greene King Bar staff, February 2024
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Best thing
My team
Worst thing
Manager don’t listen
Greene King Team leader, February 2024
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Best thing
The team I specifically work with
Worst thing
Customers the brand and pay.
Greene King FOH team member, January 2024
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Best thing
Good benifits
Worst thing
My BDM is an entitled, toxic, self obsessed bully. They do not support me and my team. I am uninspired by them and my performance has dipped due to a lack of respect.
Greene King General manager, January 2024
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Best thing
The relationships I have made. Support.
Worst thing
The amount of hours salaried team have to work. Which impacts work life balance
Greene King General manager, January 2024
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Best thing
The team, my managers, they are amazing to work with and love running the shifts, love cleaning and meeting new customers and regular customers.
Worst thing
Head office reducing hours because we aren’t hitting our targets, making us short staffed over the weekend.
Rude customers.
Greene King Team leader, January 2024
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Best thing
Not sure
Worst thing
Always understaffed, underpaid and overworked. Always.
Greene King FOH team member, January 2024
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Best thing
The staff are very friendly and help each other, the pub is easy to learn and we get our proper breaks on time.
Worst thing
The general manager does not communicate with staff, pays staff wrong, threatens staff and refuses to allow holidays or days where you need time off.
Greene King Bar staff, January 2024
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Best thing
the good customers
the team
the praise we get when we work hardWorst thing
rude customers
people who don't want to be part of the team
complaints that are severely untrue and twistedGreene King Bar staff, January 2024
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Best thing
Doing what I enjoy and the team
Worst thing
Managers don't communicate and being undermind and stressed from managers who have the job cos they knew someone and not cos of experience
Greene King Kitchen manager, January 2024
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Best thing
The people I work with
Worst thing
Disorganised, your over worked
Greene King Kitchen staff, January 2024
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Best thing
Meeting people
Worst thing
Being undermined and misunderstood
Greene King Employee, January 2024
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Best thing
The people who I work with
Worst thing
Hours, stress, money
Greene King Employee, January 2024
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Best thing
It’s convenient
Worst thing
The unsocial hours and lack of consistent hours
Greene King Employee, January 2024
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Best thing
Ease of work
Worst thing
Long shifts that are tiring
Greene King Front of house staff, December 2023
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Best thing
My colleagues
Worst thing
Sometimes not enough staff on when it’s on a busier days
Greene King Chef, December 2023
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Best thing
The regular customers can be amazing, and making connections to the local buisnesses is nice, and having a close nit team of staff can make anything enjoyable.
Worst thing
The manager cutting minutes to perfect the "dart boad" score (a 15 section evaluation chart), the lack of security, and the customers who vandalise the property causing staff to have to clean or fix it, such as today where the whole floor flooded.
Greene King Duty manager, December 2023
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Best thing
Getting along with the regulars
Worst thing
The overwhelming stress and inconsistency
Greene King Team leader, December 2023
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Best thing
Time goes quick and there’s some good friendly people who work there and customers
Worst thing
I’m employed as a waitress but I am used as a food runner so I don’t get tips
Greene King Waitress, December 2023
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Best thing
Team and GM in particular
Worst thing
Head office and their decisions
Greene King Chef, December 2023
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Best thing
There aren't any
Worst thing
Death trap to work in, bullied and harassed. Belittled often and not paid correctly.
Greene King Employee, December 2023
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Best thing
Its awful. Do not work here
Worst thing
Run as far as you can and get a job elsewhere
Greene King Front of house staff, December 2023
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Best thing
Fun team to work with
Worst thing
Entitlement of some of the customers
Greene King Team leader, December 2023
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Best thing
Different things everyday different people
Worst thing
Management
Greene King Team leader, December 2023
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Best thing
The people I work with
Worst thing
My manager
Greene King Waitress, December 2023
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Best thing
Easy shifts
FlexibleWorst thing
Not long enough shifts
Greene King Front of house staff, December 2023
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Best thing
The colleagues are sweet and friendly
Worst thing
The pay
Greene King Team member, November 2023
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Best thing
The people i work with
Worst thing
the customers, the pay, the hours
Greene King Team member, November 2023
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Best thing
Team, benefits
Worst thing
No choice on shifts, management are often hostile, staff overworked, often understaffed
Greene King FOH team member, November 2023
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Best thing
10% off
The team
The local customersWorst thing
Useless owner
Asymetic information
TransparencyGreene King General manager, November 2023
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Best thing
Staff and benefits
Worst thing
Pay and sometimes no hours
Greene King Team leader, November 2023
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Best thing
Staff and manager
Worst thing
Long hours, not easy to change schedules.
Greene King Bartender, November 2023
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Best thing
staff discount
Worst thing
late shifts followed by early starts
Greene King Team leader, November 2023
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Best thing
The team I work with
Worst thing
Understaffing, disorganisation, poor communication, long antisocial hours, poor work life balance, rude customers, stock issues, stress, lack of incentive or praise for team, burn out
Greene King Team leader, November 2023
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Best thing
The people working there
Worst thing
The pay and lack of hours
Greene King Employee, November 2023
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Best thing
Most of the team I work with are like family.
Worst thing
Management. Senior management
Greene King Employee, October 2023
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Best thing
Attaing better skills in bartending and communication
Worst thing
Tons of chores
Greene King Employee, October 2023
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Best thing
Learning experience
Worst thing
Shifts poor wages stressful conditions not enough staff terrible holiday access poor management
Greene King Kitchen staff, October 2023
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Best thing
The money
Worst thing
It a pub
Greene King Kitchen porter, October 2023
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Best thing
My manager does try his best and I feel treated with respect
Worst thing
Pay is bad for the hours worked and location. Lots of inefficiency, head office doesn’t have a clue. No money spent on workplace maintenance poor building condition - took over 2 weeks to replace a faulty glass washer. No security despite being a very busy central London location
Greene King Front of house staff, October 2023
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Best thing
It’s changed over the years, it use to be the customer service aspect now it’s the back office paperwork side
Worst thing
The unsocial hours, you miss a lot of events
Greene King Assistant manager, October 2023
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Best thing
flexible hours, friendly environment
Worst thing
No tips, or tips are not given to us, unfair pay
Greene King Waitress, October 2023
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Best thing
It’s a good friendly environment.
Worst thing
The hours are hard and no one wants to do it anymore
Greene King Kitchen manager, September 2023
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Best thing
People I work with
Worst thing
Customers, long hours
Greene King Waiter, September 2023
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Best thing
The freedom to choose my working week
Benefits
I have a home above
Great area manager that guides and helps progression
Great family feel within the team and the whole of the companyWorst thing
Travelling far for conferences and meetings
Head office can sometimes not listen to pub levelGreene King General manager, September 2023
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Best thing
Working with a great team that are more friends than co-workers.
Worst thing
Minimum wage pay.
Greene King Assistant manager, September 2023