Frankie & Benny’s
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They care about what their frontline employees think and want to be a good employer.
DismissFrankie & Benny’s is a restaurant chain. They serve Italian-American food.
frankieandbennys.comFrankie & Benny’s job reviews
Showing 23 reviews
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Best thing
My colleagues
Worst thing
The customers coming in late expecting food
Frankie & Benny’s Server, December 2023
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Best thing
Free drinks and food
Worst thing
When is busy it's very hard and stressful.
Frankie & Benny’s Head chef, August 2023
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Best thing
Going home after an 8hrs shift
Worst thing
The lack of communication
Frankie & Benny’s Host, May 2023
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Best thing
- The team are easy to get along with
- Music is really good on concert daysWorst thing
- Managers are very insensitive
- Managers don’t respect that staff have other things going on in their lives.Frankie & Benny’s Bar staff, April 2023
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Best thing
Other team members are nice. Support from supervisors
Worst thing
Sexual harassment and antagonistic behaviour from team members, tips aren't shared.
Frankie & Benny’s Bartender, March 2023
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Best thing
People that I work with
Worst thing
Hours,pay,and when the rota comes out
Frankie & Benny’s Employee, December 2022
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Best thing
Customers
Worst thing
Managers and some staff are just rude. Hard to work with.
Frankie & Benny’s Server, November 2022
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Best thing
Tips- £100 on a good day no obligation to share.
Worst thing
Stress.
Frankie & Benny’s Supervisor, June 2022
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Best thing
My colleagues
Worst thing
The hours , the lack of rota notice , the stress , the varied break times , short staffed , difficult to book holidays , working 9 days in a row
Frankie & Benny’s Host, May 2022
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Best thing
Tips.
Worst thing
Management, the worst stress, the managers only care about money not the wellbeing of there staff. And stepping up is near impossible with a manager who ignores you.
Frankie & Benny’s Bartender, February 2022
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Best thing
The people that visit the restaurant
Worst thing
They have no understanding of workers mental health
Frankie & Benny’s Server, January 2022
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Best thing
tips are good
Worst thing
overworked and management don’t care
Frankie & Benny’s Server, December 2021
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Best thing
other people you work with
nice customers
foodWorst thing
worked extremely hard for little pay
stressful
overloading
time consumingFrankie & Benny’s Employee, December 2021
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Best thing
Free food atmosphere in kitchen
Worst thing
Stuff and management
Frankie & Benny’s Sous chef, October 2021
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Best thing
Mainly friendly customers and hard working colleagues. Fair pay and flexibility on working hours.
Worst thing
Some late nights.
Frankie & Benny’s Supervisor, July 2021
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Best thing
Experience, benefits given by work.
Worst thing
Distance and not being upgraded to a better job even though I’ve worked hard
Frankie & Benny’s Busser, February 2021
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Best thing
A number of co-workers are friendly and good to work with
Worst thing
Lack of managerial organisation
Frankie & Benny’s Waiter, December 2020
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Best thing
The people who I work with
Worst thing
Not enough hours
Sometimes stressful
Managers aren’t the friendliestFrankie & Benny’s Door host, November 2020
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Best thing
Tips
Worst thing
Short staffed all the time. Labour budgets.
Frankie & Benny’s Waiter, February 2020
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Best thing
People I work with, sometimes go home early.
Worst thing
Stress, long hours and lots of them regularly 50+ hours.
Expected to stay onFrankie & Benny’s Sous chef, February 2020
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Best thing
Flexible rotas
Worst thing
Long hours and not finishing on time due to staffing levels and labour restrictions
Frankie & Benny’s Kitchen manager, January 2020
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Best thing
The tips
Worst thing
Lack of knowledge from those at the top of the company
Frankie & Benny’s Server, November 2019
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Best thing
My FOH colleagues exc managers
Worst thing
Kitchen attitude
Frankie & Benny’s Waitress, October 2019