Frankie & Benny’s

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Frankie & Benny’s is a restaurant chain. They serve Italian-American food.

frankieandbennys.com

Frankie & Benny’s job reviews

Showing 23 reviews

  • Best thing

    My colleagues

    Worst thing

    The customers coming in late expecting food

    6.4

    Frankie & Benny’s Server, December 2023

  • Best thing

    Free drinks and food

    Worst thing

    When is busy it's very hard and stressful.

    5.0

    Frankie & Benny’s Head chef, August 2023

  • Best thing

    Going home after an 8hrs shift

    Worst thing

    The lack of communication

    1.1

    Frankie & Benny’s Host, May 2023

  • Best thing

    - The team are easy to get along with
    - Music is really good on concert days

    Worst thing

    - Managers are very insensitive
    - Managers don’t respect that staff have other things going on in their lives.

    1.7

    Frankie & Benny’s Bar staff, April 2023

  • Best thing

    Other team members are nice. Support from supervisors

    Worst thing

    Sexual harassment and antagonistic behaviour from team members, tips aren't shared.

    3.9

    Frankie & Benny’s Bartender, March 2023

  • Best thing

    People that I work with

    Worst thing

    Hours,pay,and when the rota comes out

    1.8

    Frankie & Benny’s Employee, December 2022

  • Best thing

    Customers

    Worst thing

    Managers and some staff are just rude. Hard to work with.

    4.2

    Frankie & Benny’s Server, November 2022

  • Best thing

    Tips- £100 on a good day no obligation to share.

    Worst thing

    Stress.

    2.6

    Frankie & Benny’s Supervisor, June 2022

  • Best thing

    My colleagues

    Worst thing

    The hours , the lack of rota notice , the stress , the varied break times , short staffed , difficult to book holidays , working 9 days in a row

    1.8

    Frankie & Benny’s Host, May 2022

  • Best thing

    Tips.

    Worst thing

    Management, the worst stress, the managers only care about money not the wellbeing of there staff. And stepping up is near impossible with a manager who ignores you.

    1.2

    Frankie & Benny’s Bartender, February 2022

  • Best thing

    The people that visit the restaurant

    Worst thing

    They have no understanding of workers mental health

    2.1

    Frankie & Benny’s Server, January 2022

  • Best thing

    tips are good

    Worst thing

    overworked and management don’t care

    1.7

    Frankie & Benny’s Server, December 2021

  • Best thing

    other people you work with
    nice customers
    food

    Worst thing

    worked extremely hard for little pay
    stressful
    overloading
    time consuming

    2.8

    Frankie & Benny’s Employee, December 2021

  • Best thing

    Free food atmosphere in kitchen

    Worst thing

    Stuff and management

    1.5

    Frankie & Benny’s Sous chef, October 2021

  • Best thing

    Mainly friendly customers and hard working colleagues. Fair pay and flexibility on working hours.

    Worst thing

    Some late nights.

    8.5

    Frankie & Benny’s Supervisor, July 2021

  • Best thing

    Experience, benefits given by work.

    Worst thing

    Distance and not being upgraded to a better job even though I’ve worked hard

    8.4

    Frankie & Benny’s Busser, February 2021

  • Best thing

    A number of co-workers are friendly and good to work with

    Worst thing

    Lack of managerial organisation

    3.0

    Frankie & Benny’s Waiter, December 2020

  • Best thing

    The people who I work with

    Worst thing

    Not enough hours
    Sometimes stressful
    Managers aren’t the friendliest

    5.5

    Frankie & Benny’s Door host, November 2020

  • Best thing

    Tips

    Worst thing

    Short staffed all the time. Labour budgets.

    4.5

    Frankie & Benny’s Waiter, February 2020

  • Best thing

    People I work with, sometimes go home early.

    Worst thing

    Stress, long hours and lots of them regularly 50+ hours.
    Expected to stay on

    1.6

    Frankie & Benny’s Sous chef, February 2020

  • Best thing

    Flexible rotas

    Worst thing

    Long hours and not finishing on time due to staffing levels and labour restrictions

    6.2

    Frankie & Benny’s Kitchen manager, January 2020

  • Best thing

    The tips

    Worst thing

    Lack of knowledge from those at the top of the company

    2.3

    Frankie & Benny’s Server, November 2019

  • Best thing

    My FOH colleagues exc managers

    Worst thing

    Kitchen attitude

    1.7

    Frankie & Benny’s Waitress, October 2019