Frankie & Benny’s
Good news! Frankie & Benny’s has claimed their Breakroom profile.
They care about what their frontline employees think and want to be a good employer.
DismissFrankie & Benny’s is a restaurant chain. They serve Italian-American food.
frankieandbennys.comFrankie & Benny’s job reviews
Showing 29 reviews
-
Best thing
coworkers and colleagues
Worst thing
incompetent management, not given hours, poor hygiene and insultingly short shifts
Bartender at Frankie & Benny’s, March 2025
-
Best thing
Some of the staff are friendly
Worst thing
Bad work hours
Bartender at Frankie & Benny’s, December 2024
-
Best thing
The people I work with
Worst thing
Busy and stressful environment
Chef at Frankie & Benny’s, October 2024
-
Best thing
The waitressing, kitchen and bar staff are very lovely to work with - 2/3 managers are lovely to work with as well! Despite it being hospitality the customers are very lovely and very sympathetic towards you especially if you’re on your feet 9 times out of 10!
Worst thing
With it being hospitality of course it can feel like you’re doing a 5 person job sometimes with no extra pay!
Whilst most of the managers are lovely, there is one that can either make the shift go okay or your worst nightmare depending on what mood they’re in that morning and can easily take there frustration out on others and has caused others to leave - hence there is a high turnover rate!
This manager sometimes does just take their time or not help out at all when it comes to running food or drinks which many customers have witnessed this and have expressed there concerns to not only myself but others too (even they don’t admit it to them we just cant tell that manager the customers complaints about him even though you can plainly see the complaints on Google reviews)Most if not all the time the attitude that manager has makes me want to quit like 90% of the time, I only stay because to help save money really!
Waitress at Frankie & Benny’s, August 2024
-
Best thing
Dint work weekend's
Worst thing
Treated like shit
Kitchen porter at Frankie & Benny’s, August 2024
-
Best thing
The other servers are really nice and understanding.
Worst thing
Annoying customers but there aren't that many compared to other spaces
Server at Frankie & Benny’s, June 2024
-
Best thing
My colleagues
Worst thing
The customers coming in late expecting food
Server at Frankie & Benny’s, December 2023
-
Best thing
Free drinks and food
Worst thing
When is busy it's very hard and stressful.
Head chef at Frankie & Benny’s, August 2023
-
Best thing
Going home after an 8hrs shift
Worst thing
The lack of communication
Host at Frankie & Benny’s, May 2023
-
Best thing
- The team are easy to get along with
- Music is really good on concert daysWorst thing
- Managers are very insensitive
- Managers don’t respect that staff have other things going on in their lives.Bar staff at Frankie & Benny’s, April 2023
-
Best thing
Other team members are nice. Support from supervisors
Worst thing
Sexual harassment and antagonistic behaviour from team members, tips aren't shared.
Bartender at Frankie & Benny’s, March 2023
-
Best thing
People that I work with
Worst thing
Hours,pay,and when the rota comes out
Employee at Frankie & Benny’s, December 2022
-
Best thing
Customers
Worst thing
Managers and some staff are just rude. Hard to work with.
Server at Frankie & Benny’s, November 2022
-
Best thing
Tips- £100 on a good day no obligation to share.
Worst thing
Stress.
Supervisor at Frankie & Benny’s, June 2022
-
Best thing
My colleagues
Worst thing
The hours , the lack of rota notice , the stress , the varied break times , short staffed , difficult to book holidays , working 9 days in a row
Host at Frankie & Benny’s, May 2022
-
Best thing
Tips.
Worst thing
Management, the worst stress, the managers only care about money not the wellbeing of there staff. And stepping up is near impossible with a manager who ignores you.
Bartender at Frankie & Benny’s, February 2022
-
Best thing
The people that visit the restaurant
Worst thing
They have no understanding of workers mental health
Server at Frankie & Benny’s, January 2022
-
Best thing
tips are good
Worst thing
overworked and management don’t care
Server at Frankie & Benny’s, December 2021
-
Best thing
other people you work with
nice customers
foodWorst thing
worked extremely hard for little pay
stressful
overloading
time consumingBusser at Frankie & Benny’s, December 2021
-
Best thing
Free food atmosphere in kitchen
Worst thing
Stuff and management
Sous chef at Frankie & Benny’s, October 2021
-
Best thing
Mainly friendly customers and hard working colleagues. Fair pay and flexibility on working hours.
Worst thing
Some late nights.
Supervisor at Frankie & Benny’s, July 2021
-
Best thing
Experience, benefits given by work.
Worst thing
Distance and not being upgraded to a better job even though I’ve worked hard
Busser at Frankie & Benny’s, February 2021
-
Best thing
A number of co-workers are friendly and good to work with
Worst thing
Lack of managerial organisation
Waiter at Frankie & Benny’s, December 2020
-
Best thing
The people who I work with
Worst thing
Not enough hours
Sometimes stressful
Managers aren’t the friendliestDoor host at Frankie & Benny’s, November 2020
-
Best thing
Tips
Worst thing
Short staffed all the time. Labour budgets.
Waiter at Frankie & Benny’s, February 2020
-
Best thing
People I work with, sometimes go home early.
Worst thing
Stress, long hours and lots of them regularly 50+ hours.
Expected to stay onSous chef at Frankie & Benny’s, February 2020
-
Best thing
Flexible rotas
Worst thing
Long hours and not finishing on time due to staffing levels and labour restrictions
Kitchen manager at Frankie & Benny’s, January 2020
-
Best thing
The tips
Worst thing
Lack of knowledge from those at the top of the company
Server at Frankie & Benny’s, November 2019
-
Best thing
My FOH colleagues exc managers
Worst thing
Kitchen attitude
Waitress at Frankie & Benny’s, October 2019