Five Guys

Five Guys is a fast food restaurant chain. They serve American-style fast food.

fiveguys.co.uk

Five Guys job reviews

Showing 38 reviews from:

  • Best thing

    - the food, pay

    Worst thing

    - managers, lack of organisation in rotas

    7.5

    Five Guys Employee, April 2022

  • Best thing

    Colleagues, Restaurant Atmosphere, Pacing

    Worst thing

    Shift notice, sometimes asked to do too many things at one time, standards over efficiency

    9.1

    Five Guys Employee, March 2022

36 more employees left their honest reviews of this employer…

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  • Best thing

    Community of colleagues

    Worst thing

    Last minute rota- left the night before the week starts
    Unorganised
    One rule for one

    4.1

    Five Guys Employee, February 2022

  • Best thing

    Management are so friendly and tailor your shifts around availability

    Worst thing

    Last minute rota posting, no online holiday booking and bringing in outside people and training them above current employees straight away

    7.0

    Five Guys Employee, February 2022

  • Best thing

    The pay

    Worst thing

    Toxic atmosphere, get paid for 45 hours of work but actually worked around 60, no life balance, everyone is stressed, turn over always high or short staffed, higher managers don’t care about anyone else, very tiring work

    3.7

    Five Guys Employee, February 2022

  • Best thing

    Working with a well close team, free food on breaks, breaks are paid, managers are very respectful and treat us fairly.

    9.8

    Five Guys Employee, February 2022

  • Best thing

    The staff morale is amazing everyone is happy and always positive even when it’s busy

    Worst thing

    Some times the days are really long because it’s a quiet day but nothing can be done about that

    10

    Five Guys Employee, February 2022

  • Best thing

    Good pay, friendly staff

    Worst thing

    Long, physically intensive (at least 9hr) shifts with one half an hour break, opens start at 7am and closes end around 12am on weekdays and 1am on the weekend. Staff are expected to come in on their days off in order to be a ‘reliable member of staff’ or ‘team player’. Have witnessed multiple occasions where people are guilt tripped into close-opens or asked to stay from 7am-11pm. Despite a lack of training, newer staff are belittled for not knowing what to do or slowing things down. Corporate tries to push the ‘work family’ narrative in order to make people more lenient to being exploited by the company. Overall Five Guys is a very demanding employer and asks a lot more from their staff than many would be willing to give.

    3.4

    Five Guys Employee, February 2022

  • Best thing

    Great work atmosphere, always motivated well by managers, great flexibility with shifts as much free food as we like within reason and the open and close shifts are much less demanding than other kitchens

    Worst thing

    too many staff hired so hard to find extra hours on top of minimum hours in a week, need to keep asking managers to complete your certifications (hourly pay increases with these certifications) they like to keep putting it off for some reason

    10

    Five Guys Employee, February 2022

  • Best thing

    Managers treating crew with respect, nice salary

    Worst thing

    Long hours and big variety of working shifts

    8.6

    Five Guys Employee, February 2022

  • Best thing

    There is lots of different tasks to keep you occupied and the flow of work is really good

    Worst thing

    Sometimes the customers but that’s the same about most jobs also they may ask you to stay behind longer when you are supposed to finish which is frustrating but you get paid

    8.6

    Five Guys Employee, January 2022

  • Best thing

    The people and the pay

    Worst thing

    Stressful and poor management

    7.4

    Five Guys Employee, January 2022

  • Best thing

    Free food and other employees

    Worst thing

    Being stuck on grill

    9.8

    Five Guys Employee, January 2022

  • Best thing

    Fast paced, competitive and sometimes stressful but overall a fun job with nice managers, a good wage and decent benefits such as free food on every shift. Great company feels like a family

    Worst thing

    Doing closes and constantly coming home smelling like grease and being on your feet all day

    9.3

    Five Guys Employee, December 2021

  • Best thing

    The atmosphere

    Worst thing

    Sometimes it’s stressful

    8.6

    Five Guys Employee, December 2021

  • Best thing

    food

    Worst thing

    constantly on the go

    7.1

    Five Guys Employee, December 2021

  • Best thing

    The free food
    Some of the people

    Worst thing

    They are not understanding of how we feel as young people

    8.2

    Five Guys Employee, December 2021

  • Best thing

    Good pay and no worry about hours

    Worst thing

    Nearly every thing

    5.1

    Five Guys Employee, December 2021

  • Best thing

    Fast paced environment rarely nothing to do.
    Proud of the quality of the food.

    Worst thing

    Stress, Hard Work

    8.8

    Five Guys Employee, December 2021

  • Best thing

    we are like a big family and everyone is so nice and understanding if you can’t make it in. Also you can pick up swap shifts with people.

    Worst thing

    Rushes. only because it gets quite heated but people actually apologise if they do snap at you

    9.4

    Five Guys Employee, December 2021

  • Best thing

    The crew

    Worst thing

    Lack of organising rotas earlier

    9.4

    Five Guys Employee, December 2021

  • Best thing

    The team I work with is great the hours fly by, the management is amazing always happy to answer any questions. The competitiveness of those around you brings the best out of you and makes work just that bit more enjoyable.

    Worst thing

    Honestly… I can’t fault my job I very much enjoy it

    9.9

    Five Guys Employee, December 2021

  • Best thing

    The pay
    Bonus on your pay after learning a new station
    Paid breaks
    No 0 hour contracts

    Worst thing

    Late finishes
    List of cleaning
    Stressful
    Bad management
    Act like a “family” when secretly they are talk behind your back
    Loud

    4.7

    Five Guys Employee, December 2021

  • Best thing

    The team and the opportunities

    Worst thing

    Cleaning gets a little boring

    9.8

    Five Guys Employee, December 2021

  • Best thing

    The people

    Worst thing

    When it busy

    9.6

    Five Guys Employee, December 2021

  • Best thing

    Meet lots of new people.
    Free food while on shift.

    Worst thing

    Very stressful.
    Other crew/ managers can talk about you behind your back at times.
    Barely any notice on rota, making it impossible to plan your life around work.

    1.2

    Five Guys Employee, December 2021

  • Best thing

    2 weeks pay

    Worst thing

    Management , don’t Allow you to leave on time

    4.3

    Five Guys Employee, November 2021

  • Best thing

    Be really part of a team. If u feel alone the teamates make you feel part of the family.

    Worst thing

    The cleaning after a long shift.

    8.7

    Five Guys Employee, October 2021

  • Best thing

    The pay

    Worst thing

    The hours, shifts and management

    2.6

    Five Guys Employee, July 2021

  • Best thing

    Food standards

    Worst thing

    People ( some)

    3.7

    Five Guys Employee, July 2021

  • Best thing

    The other employees.

    Worst thing

    Rota'd in for more hours than contracted giving me only 2 free days a week. Sometimes 5 or more days in a row of doing physical work with no time to clean my work clothes between shifts.

    7.7

    Five Guys Employee, May 2021

  • Best thing

    fun people and good environment

    Worst thing

    long hours

    9.3

    Five Guys Employee, May 2021

  • Best thing

    Pay and conditions are excellent

    Worst thing

    Late finishes

    9.6

    Five Guys Employee, April 2021

  • Best thing

    It's not been affected by covid situation

    9.2

    Five Guys Employee, April 2021

  • Best thing

    Easy work and the people

    Worst thing

    Mistreatment

    3.2

    Five Guys Crew member, December 2020

  • Best thing

    The nice staff

    Worst thing

    Some poor management recruitment choices, late nights

    2.0

    Five Guys Crew member, September 2020

  • Best thing

    The staff look after eachother

    Worst thing

    One of the managers

    8.9

    Five Guys Chef, January 2020

  • Best thing

    My coworkers

    Worst thing

    Uncertainty regarding hours

    9.3

    Five Guys Crewman, November 2019