Fiserv
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DismissFiserv is a technology company. They specialise in working with finance companies.
fiserv.comRating based on 23 employees who took the Breakroom Quiz
About jobs at Fiserv
Pay
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Good
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Most people are paid a living wage
Do Fiserv pay a living wage?
Most people are paid a living wage.
How we know this
73% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 11 people who took the Breakroom Quiz between July 2023 and May 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people get paid breaks
Do workers at Fiserv get paid breaks?
Yes. Most people get paid breaks.
How we know this
70% of people say they get paid breaks.Based on data from 10 people who took the Breakroom Quiz between September 2023 and May 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Fiserv pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
90% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 10 people who took the Breakroom Quiz between July 2023 and May 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Hours and flexibility
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Okay
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Can be hard to book holiday
How easy is it to book a holiday at Fiserv?
Some people find it hard to book holiday.
How we know this
55% of people report it’s hard to book holidays.Based on data from 11 people who took the Breakroom Quiz between July 2023 and May 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Fiserv?
Some people find it hard to take sick leave.
How we know this
55% of people report that it’s hard to take time off if they are sick.Based on data from 11 people who took the Breakroom Quiz between July 2023 and May 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Good
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Most people get proper breaks
Do people at Fiserv get proper breaks?
Most people get proper breaks.
How we know this
70% of people report that they get to take proper breaks.Based on data from 10 people who took the Breakroom Quiz between September 2023 and May 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people don’t enjoy their job
Do people at Fiserv enjoy their jobs?
Most people don’t enjoy their job.
How we know this
80% of people report they don’t enjoy their job.Based on data from 10 people who took the Breakroom Quiz between July 2023 and May 2025.
Needs improving
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Most people don’t recommend their team
Do people at Fiserv recommend working with their team?
Not many people recommend working with their team.
How we know this
73% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 11 people who took the Breakroom Quiz between July 2023 and May 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Needs improving
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Most people don’t get enough training
Do people get enough training when they start at Fiserv?
Most people didn’t get enough training when they started.
How we know this
80% of people report they didn’t get enough training when they started working here.Based on data from 10 people who took the Breakroom Quiz between July 2023 and May 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
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Most people don’t get support to progress
Are people given support to progress at Fiserv?
Most people aren’t given support to progress here.
How we know this
In the last year, 70% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 10 people who took the Breakroom Quiz between March 2023 and December 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Fiserv head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
73% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 11 people who took the Breakroom Quiz between July 2023 and May 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Fiserv is doing?
Only some people feel well informed about how the company is doing.
How we know this
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 11 people who took the Breakroom Quiz between March 2023 and December 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
How Fiserv ranks
Fiserv ranks joint 175th to work for out of engineering firms.
- 175= Aim Altitude
- 175= Fiserv
- 178= Strabag
Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of 20 May 2025.
Fiserv job reviews
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Best thing
Thepeople I work with are gret
Worst thing
High expectations and no thank you on return
Employee at Fiserv, September 2024
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Best thing
Fixed shift patterns, able to keep a good work life balance. Great pay and great team. The people are amazing
Worst thing
Not always able to help those as much as you would want to because of certain policies
Team manager at Fiserv, December 2021