Are you getting a good deal at work?
Compare your job to find out

Firstsource

8 job reviews

5.7/10
What is this?

Firstsource hours and contracts

Do workers at Firstsource worry about hours?

People don’t worry about getting enough hours

Excellent

0% of people report they worry about getting enough hours

Based on 7 employee responses

Why this matters

At a good job, you shouldn’t have to worry about getting enough hours each week.

A good job should guarantee you a minimum number of hours in a contract, if you want it.

This makes it easier to plan your finances, because you know how much you’ll be earning.

How easy is it for Firstsource workers to change shifts?

Most people find it hard to change shifts

Not great

40% of people report that it’s easy to change shifts if they need to

Based on 5 employee responses

Why this matters

A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

How much notice do people get of their shift pattern at Firstsource?

Most people get 4 weeks notice of when they’re working

Good

  • 25% report getting one week notice or less
  • 13% report getting two weeks notice
  • 0% report getting three weeks notice
  • 63% report getting four weeks notice or more

Based on 8 employee responses

Why this matters

At a good job, you get plenty of notice about when you’re working.

This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Do Firstsource workers get to choose the shifts they work?

Most people get enough choice over which shifts they work

Good

50% report that their manager gives them enough choice over which shifts they work

Based on 8 employee responses

Why this matters

A good job is flexible around your personal life. This means you get a say in when you prefer to work.

Do Firstsource managers change shifts at short notice?

Managers don’t change people’s shifts at short notice

Excellent

0% of people say their manager changes their shifts at the last minute

Based on 7 employee responses

Do people work the same number they are contracted for at Firstsource?

People work the same number of hours they’re contracted for

Excellent

14% of people report working 8 hours or more than they’re contracted for each week

Based on 7 employee responses

Why this matters

At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

What types of job contracts do Firstsource use?

This employer mostly uses full time contracts

  • 100% report having full time contracts (more than 35 hours)

Based on 7 employee responses

How easy is it to book a holiday at Firstsource?

Most people find it hard to book holidays

Not great

29% of people report it’s easy to book holidays

Based on 7 employee responses

Why this matters

A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.