Firstsource

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Firstsource is a business process management company. They specialise in outsourcing services.

firstsource.com

Do workers at Firstsource do extra work that they don't get paid for?

Sometimes. Some people do unpaid extra work at Firstsource.

Call Centres who don't require unpaid extra work include Hastings Direct, EDF Energy and Centrica.

Last updated 24 January 2024

How we know this

Based on data from 38 people who took the Breakroom Quiz between January 2023 and January 2024.

39% of people report that they do extra work that they don’t get paid for.

Why this matters

Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Which call centres don't require unpaid extra work?

Jobs at Firstsource

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