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Firstsource

6 job reviews

5.3/10
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Overview of Firstsource

firstsource.com

Pay

Firstsource pays £8.27–8.86 per hour

Featured job reviews

  • 7.2/10

    Best thing

    Getting the paid correctly

    Worst thing

    Certain mangers don't listen or want to help so your then stressed out about your job.

    Customer advisor, March 2020

Firstsource shifts and hours

  • This employer mostly uses full time contracts

  • People work the same number of hours they’re contracted for

    Excellent
  • People don’t worry about getting enough hours

    Excellent
  • Most people get 4 weeks notice of when they’re working

    Good
  • Managers don’t change people’s shifts at short notice

    Excellent
  • Most people get enough choice over which shifts they work

    Good

Firstsource benefits

  • Most people find it hard to book holidays

    Not great

Firstsource teams and managers

  • People feel stressed here

    Bad
  • Most people recommend working with their team

    Good
  • Most people feel treated with respect by their managers

    Good
  • Most people don’t get enough training when they start

    Not great
  • Most people are given support to progress here

    Good
  • People don’t feel well informed about how the company is doing

    Bad
  • People think head office doesn’t understand what’s happening where they work

    Bad

Firstsource ranks 24th to work for in call and contact centres

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    Firstsource

    5.3/10
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