First Direct
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DismissFirst Direct is a bank. They are based online and on the telephone.
www1.firstdirect.comFirst Direct job reviews
Showing 8 reviews
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Best thing
The people, the line of work
Worst thing
Enforced office working
First Direct Employee, October 2023
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Best thing
The job/ development opportunities
Worst thing
Booking holiday can be difficult
First Direct Customer service representative, November 2022
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Best thing
Salary
Worst thing
Management, pressure, expectations far too high
First Direct Customer service, August 2022
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Best thing
Friendly colleagues
Worst thing
Long shifts, short breaks. If you need a day off you need to know a year in advance
First Direct Customer service advisor, June 2021
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Best thing
Team mates are awesome
Shifts suit my work life balanceWorst thing
Stupid customers
First Direct Employee, April 2021
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Best thing
Pay and holidays
Worst thing
Stress and workload
First Direct Customer service, March 2021
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Best thing
salary and pension
Worst thing
hours, stressful environment, taking call after call and the expectation of every call to be perfect
First Direct Lending advocate, August 2020
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Best thing
Getting to speak to customers, friends the salary
Worst thing
The shifts
First Direct Mortgage advisor, December 2019