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First Direct

6 job reviews

6.8/10
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First Direct job reviews

6 First Direct employees have had their jobs rated on Breakroom.

See what they say about pay, hours, shifts and more.

  • 7.0/10

    Customer services

    • £14.52 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Safe workplace
    3. Doesn’t recommend their team
    Find out more
    October 2020
  • 9.3/10

    Customer representitive

    • £19,200 per year, working a 35 hour week
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Have had opportunities to progress
    2. Treated with respect
    3. Employer understands what’s happening on the ground
    Find out more
    October 2020
  • 5.9/10

    Lending advocate

    • £23,200 per year, working a 35 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Hard to take holidays
    3. Stressed

    Best thing

    salary and pension

    Worst thing

    hours, stressful environment, taking call after call and the expectation of every call to be perfect

    Find out more
    August 2020
  • 4.0/10

    Customer service rep

    • £18,200 per year, working a 35 hour week
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Employer understands what’s happening on the ground
    2. Stressed
    3. Haven’t had any opportunities to progress

    Best thing

    money

    Worst thing

    stats

    Find out more
    August 2020
  • 7.6/10

    Driver

    • £9.03 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Recommends their team
    2. Not working lots of extra hours
    3. No paid breaks
    Find out more
    July 2020
  • 6.5/10

    Mortgage advisor

    • £31,900 per year, working a 35 hour week
    • 25–34 years old
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Treated with respect
    3. Stressed

    Best thing

    Getting to speak to customers, friends the salary

    Worst thing

    The shifts

    Find out more
    December 2019