First Direct

First Direct is a bank. They are based online and on the telephone.

www1.firstdirect.com

First Direct job reviews

Showing 5 reviews from:

  • Best thing

    Friendly colleagues

    Worst thing

    Long shifts, short breaks. If you need a day off you need to know a year in advance

    4.5

    First Direct Employee, June 2021

  • Best thing

    Team mates are awesome
    Shifts suit my work life balance

    Worst thing

    Stupid customers

    9.9

    First Direct Employee, April 2021

  • Best thing

    Pay and holidays

    Worst thing

    Stress and workload

    9.5

    First Direct Customer service, March 2021

  • Best thing

    salary and pension

    Worst thing

    hours, stressful environment, taking call after call and the expectation of every call to be perfect

    6.9

    First Direct Lending advocate, August 2020

  • Best thing

    Getting to speak to customers, friends the salary

    Worst thing

    The shifts

    7.3

    First Direct Mortgage advisor, December 2019

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