First Bus

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First Bus is a bus operator. Their routes can be found across the UK.

firstgroup.com

First Bus job reviews

Showing 120 reviews

  • Best thing

    Workplace culture and cheap travel (staff pass and train travel) flexibility of shifts and changes are made if asked for

    Worst thing

    Lack of pay for the responsibility that we have, condition of vehicles and no respect from senior management

    6.8

    First Bus Driver, March 2024

  • Best thing

    Driving and meeting different people

    Worst thing

    Traffic

    9.4

    First Bus Driver, March 2024

  • Best thing

    Talking to people who come on the bus

    Worst thing

    None

    9.6

    First Bus Bus driver, March 2024

  • Best thing

    Driving

    Worst thing

    Treated with disrepect, abused by the public, not supported and backed up by line managers. Number of bullying line managers

    1.2

    First Bus Driver, January 2024

  • Best thing

    Shift pattern

    Worst thing

    Sat along time

    6.1

    First Bus Bus driver, December 2023

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  • Best thing

    Getting paid

    Worst thing

    Unpaid time, unpaid breaks, unfair management.

    4.2

    First Bus Employee, December 2023

  • Best thing

    Long weekends. Discounts

    Worst thing

    Management, public

    3.7

    First Bus Bus driver, November 2023

  • Best thing

    Get to drive around all day

    Worst thing

    Passengers

    4.3

    First Bus Bus driver, October 2023

  • Best thing

    The other drivers and the adoption pay

    Worst thing

    Maintenance of the older vehicles

    3.4

    First Bus Driver, October 2023

  • Best thing

    The little team I’m apart of

    Worst thing

    That the slt have no idea what goes on

    4.5

    First Bus Operations supervisor, October 2023

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  • Best thing

    People, diversity of the work

    Worst thing

    Getting people to make a decision and getting correct qualitt parts there on time as required

    8.2

    First Bus Employee, September 2023

  • Best thing

    Go to work, drive, go home.

    Worst thing

    The passengers.

    9.7

    First Bus Bus driver, August 2023

  • Best thing

    Free bus pass

    Worst thing

    Stress, managers, working hours

    1.7

    First Bus Bus driver, July 2023

  • Best thing

    Easiest driving job you'll ever do, and it's a job for life anywhere you go. Everyone gets on and you get to go home everyday. Loads of benefits and really good pay.

    Worst thing

    Passengers who are as sharp as a marble and as lazy as a rock, whing and moan if they don't get their way, take all their grievences with the company out on you and find every conceivable way to delay you no matter how many times we tell em to be ready, read the timetable and be on time. Cyclists are always trying to ruin your day by risking your license and their lives without a care for theirs, yours or your passengers' safety. And the usual communication gap between you and the corporation who decide to just change all the fares and times without telling anyone (...twice.)

    5.5

    First Bus Bus driver, July 2023

  • Best thing

    Going home

    Worst thing

    Going to work

    2.3

    First Bus Bus driver, July 2023

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  • Best thing

    Free travel

    Worst thing

    Management don't listen to our concerns

    2.0

    First Bus Customer advisor, April 2023

  • Best thing

    You get to see different parts of where you live.

    Worst thing

    Nasty passengers rotten seats management never around to speak to negativity from fellow colleagues

    2.8

    First Bus Bus driver, January 2023

  • Best thing

    Pay, other workers

    Worst thing

    Wage reliability, stress

    3.3

    First Bus Technician, January 2023

  • Best thing

    Getting passengers to where they want to go, safely and comfortably.

    Worst thing

    Shift work, especially early starts, and long Saturday duties.

    3.4

    First Bus Driver, December 2022

  • Best thing

    Other drivers

    Worst thing

    Management as whole

    1.7

    First Bus Bus driver, December 2022

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  • Worst thing

    You'll get fiddled out of the joining incentives with a load of Ts and Cs

    7.8

    First Bus Driver, December 2022

  • Best thing

    Going home at the end of a shift

    Worst thing

    The pay and working conditions

    1.8

    First Bus Bus driver, November 2022

  • Best thing

    Can earn money

    Worst thing

    Stress stress stress

    2.3

    First Bus Driver, October 2022

  • Best thing

    Seeing different people everyday

    Worst thing

    Miserable pissed off customers

    9.8

    First Bus Bus driver, September 2022

  • Best thing

    No 2 days are the same, no clock watching as you're always on the move and you get to meet so many different people every day.

    Worst thing

    Working for First Bus. They pay the drivers as little as possible so the share holders and higher up management get maximum profit and bonuses. We are treated like numbers and there is no care if we do a good or bad job as long. Don't hit anything or anyone and management won't see you.

    3.2

    First Bus Bus driver, September 2022

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  • Best thing

    Easy work

    Worst thing

    Customer anger and attitudes

    5.5

    First Bus Bus driver, August 2022

  • Best thing

    Driving around

    Worst thing

    Some TCS and passengers

    4.6

    First Bus Bus driver, August 2022

  • Best thing

    Driving, Meeting people, Learning new routes and buses

    Worst thing

    Work hours, Stress, abusive passengers and no toilet breaks between routes

    8.6

    First Bus Bus driver, August 2022

  • Best thing

    Differently scenery every day

    Worst thing

    Bad traffic
    Miserable customers

    3.0

    First Bus Bus driver, August 2022

  • Best thing

    I get to drive around
    Meet some nice people
    Good colleagues
    Plenty of hours
    Nice bonus for working overtime
    Weekly pay

    Worst thing

    Its stressful
    Understaffed
    Long hours
    Short breaks
    Staggered shifts every week
    Allocated holiday and its hard to change
    Most buses don't have air con
    Abuse from passengers
    Not much time to complete routes
    Telematics make driving hard
    Days off are not ideal sometimes

    6.4

    First Bus PCV driver, August 2022

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  • Best thing

    All the benefits

    Worst thing

    The shifts

    7.6

    First Bus Driver, August 2022

  • Best thing

    Variety, camaraderie with other drivers, being out and about

    Worst thing

    Low wages for high responsibilities. Long hours, unpaid breaks, unpaid link-time, and unpaid walking time. Harsh sickness policy. Shift working hours disrupting sleep and family patterns

    2.8

    First Bus Bus driver, July 2022

  • Best thing

    Easy to do, meeting different people everyday, nobody looking over your shoulder all of the time.

    Worst thing

    Rules, rules and more rules to make the job harder than it should be, treated like we can't think for ourselves, traffic and other road users in general.

    7.8

    First Bus Bus driver, July 2022

  • Best thing

    Colleagues

    Worst thing

    Nepotism and management incompetence.

    Managers will always blame everyone and everything else for their failing.

    1.2

    First Bus Driver, May 2022

  • Best thing

    Meeting new people
    Free travel

    Worst thing

    Poor upper management
    Splits between what staff are paid

    8.4

    First Bus Bus driver, December 2021

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  • Best thing

    Driving

    Worst thing

    Having to shout at people

    6.8

    First Bus Driver, December 2021

  • Best thing

    Meeting customers

    Worst thing

    late change of shifts

    5.0

    First Bus Supervisor, October 2021

  • Best thing

    Customers and other drivers are friendly

    Worst thing

    Managment

    2.4

    First Bus Bus driver, September 2021

  • Best thing

    Easy good people to work with

    Worst thing

    Dead end job low pay

    5.5

    First Bus Employee, July 2021

  • Worst thing

    Hours and work patterns.
    90 mins each shift unpaid breaks
    Management that are out to get you rather than show support.

    1.9

    First Bus Bus driver, July 2021

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  • Best thing

    Live within walking to work wife gets free bus travel

    Worst thing

    Hours unpredictable starting and finishing work

    2.0

    First Bus Driver, July 2021

  • Best thing

    Meeting new people and the people I work with are good company

    Worst thing

    Night shift. Getting the drunk people and their bad behaviour.

    9.9

    First Bus Driver, July 2021

  • Best thing

    You not stuck indoors...driving around can be good and helps time to pass quickly

    Worst thing

    The general public

    3.0

    First Bus Driver, July 2021

  • Best thing

    I find it hard to give a best thing about it. Work mates [Bus drivers] is the only good thing.

    Worst thing

    Hours to long.39.5hrs to 48 most days.

    2.0

    First Bus Bus driver, July 2021

  • Best thing

    Driving

    Worst thing

    Dealing with back office staff

    1.1

    First Bus Driver, June 2021

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  • Best thing

    my work mates . Driving as i love driving

    Worst thing

    everything else the work place the managers

    2.5

    First Bus Bus driver, June 2021

  • Best thing

    The open road

    Worst thing

    Work hours, some of the passengers, some of the managers. Low morale, stress

    2.4

    First Bus Driver, June 2021

  • Best thing

    Problem solving

    Worst thing

    Small minded people

    6.1

    First Bus Operations supervisor, May 2021

  • Best thing

    Outdoors. Being able to do school run due to shift start time.

    Worst thing

    One Saturday rest day off in 5 weeks
    Poor pay.

    7.6

    First Bus Service engineer, May 2021

  • Best thing

    Driving

    Worst thing

    Pay and not enough family time

    9.3

    First Bus Bus driver, May 2021