First Bus

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First Bus is a bus operator. Their routes can be found across the UK.

firstgroup.com

First Bus job reviews

Showing 102 reviews

  • Best thing

    You get to see different parts of where you live.

    Worst thing

    Nasty passengers rotten seats management never around to speak to negativity from fellow colleagues

    2.8

    First Bus Bus driver, January 2023

  • Best thing

    Pay, other workers

    Worst thing

    Wage reliability, stress

    3.3

    First Bus Technician, January 2023

  • Best thing

    Getting passengers to where they want to go, safely and comfortably.

    Worst thing

    Shift work, especially early starts, and long Saturday duties.

    3.4

    First Bus Driver, December 2022

  • Best thing

    Other drivers

    Worst thing

    Management as whole

    1.7

    First Bus Bus driver, December 2022

  • Worst thing

    You'll get fiddled out of the joining incentives with a load of Ts and Cs

    7.8

    First Bus Driver, December 2022

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  • Best thing

    Going home at the end of a shift

    Worst thing

    The pay and working conditions

    1.8

    First Bus Bus driver, November 2022

  • Best thing

    Can earn money

    Worst thing

    Stress stress stress

    2.3

    First Bus Driver, October 2022

  • Best thing

    Seeing different people everyday

    Worst thing

    Miserable pissed off customers

    9.8

    First Bus Bus driver, September 2022

  • Best thing

    No 2 days are the same, no clock watching as you're always on the move and you get to meet so many different people every day.

    Worst thing

    Working for First Bus. They pay the drivers as little as possible so the share holders and higher up management get maximum profit and bonuses. We are treated like numbers and there is no care if we do a good or bad job as long. Don't hit anything or anyone and management won't see you.

    3.2

    First Bus Bus driver, September 2022

  • Best thing

    Easy work

    Worst thing

    Customer anger and attitudes

    5.5

    First Bus Bus driver, August 2022

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  • Best thing

    Driving around

    Worst thing

    Some TCS and passengers

    4.6

    First Bus Bus driver, August 2022

  • Best thing

    Driving, Meeting people, Learning new routes and buses

    Worst thing

    Work hours, Stress, abusive passengers and no toilet breaks between routes

    8.6

    First Bus Bus driver, August 2022

  • Best thing

    Differently scenery every day

    Worst thing

    Bad traffic
    Miserable customers

    3.0

    First Bus Bus driver, August 2022

  • Best thing

    I get to drive around
    Meet some nice people
    Good colleagues
    Plenty of hours
    Nice bonus for working overtime
    Weekly pay

    Worst thing

    Its stressful
    Understaffed
    Long hours
    Short breaks
    Staggered shifts every week
    Allocated holiday and its hard to change
    Most buses don't have air con
    Abuse from passengers
    Not much time to complete routes
    Telematics make driving hard
    Days off are not ideal sometimes

    6.4

    First Bus PCV driver, August 2022

  • Best thing

    All the benefits

    Worst thing

    The shifts

    7.6

    First Bus Driver, August 2022

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  • Best thing

    Variety, camaraderie with other drivers, being out and about

    Worst thing

    Low wages for high responsibilities. Long hours, unpaid breaks, unpaid link-time, and unpaid walking time. Harsh sickness policy. Shift working hours disrupting sleep and family patterns

    2.8

    First Bus Bus driver, July 2022

  • Best thing

    Easy to do, meeting different people everyday, nobody looking over your shoulder all of the time.

    Worst thing

    Rules, rules and more rules to make the job harder than it should be, treated like we can't think for ourselves, traffic and other road users in general.

    7.8

    First Bus Bus driver, July 2022

  • Best thing

    Colleagues

    Worst thing

    Nepotism and management incompetence.

    Managers will always blame everyone and everything else for their failing.

    1.2

    First Bus Driver, May 2022

  • Best thing

    Meeting new people
    Free travel

    Worst thing

    Poor upper management
    Splits between what staff are paid

    8.4

    First Bus Bus driver, December 2021

  • Best thing

    Driving

    Worst thing

    Having to shout at people

    6.8

    First Bus Driver, December 2021

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  • Best thing

    Meeting customers

    Worst thing

    late change of shifts

    5.0

    First Bus Supervisor, October 2021

  • Best thing

    Customers and other drivers are friendly

    Worst thing

    Managment

    2.4

    First Bus Bus driver, September 2021

  • Best thing

    Easy good people to work with

    Worst thing

    Dead end job low pay

    5.5

    First Bus Employee, July 2021

  • Worst thing

    Hours and work patterns.
    90 mins each shift unpaid breaks
    Management that are out to get you rather than show support.

    1.9

    First Bus Bus driver, July 2021

  • Best thing

    Live within walking to work wife gets free bus travel

    Worst thing

    Hours unpredictable starting and finishing work

    2.0

    First Bus Driver, July 2021

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  • Best thing

    Meeting new people and the people I work with are good company

    Worst thing

    Night shift. Getting the drunk people and their bad behaviour.

    9.9

    First Bus Driver, July 2021

  • Best thing

    You not stuck indoors...driving around can be good and helps time to pass quickly

    Worst thing

    The general public

    3.0

    First Bus Driver, July 2021

  • Best thing

    I find it hard to give a best thing about it. Work mates [Bus drivers] is the only good thing.

    Worst thing

    Hours to long.39.5hrs to 48 most days.

    2.0

    First Bus Bus driver, July 2021

  • Best thing

    Driving

    Worst thing

    Dealing with back office staff

    1.1

    First Bus Driver, June 2021

  • Best thing

    my work mates . Driving as i love driving

    Worst thing

    everything else the work place the managers

    2.5

    First Bus Bus driver, June 2021

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  • Best thing

    The open road

    Worst thing

    Work hours, some of the passengers, some of the managers. Low morale, stress

    2.4

    First Bus Driver, June 2021

  • Best thing

    Problem solving

    Worst thing

    Small minded people

    6.1

    First Bus Operations supervisor, May 2021

  • Best thing

    Outdoors. Being able to do school run due to shift start time.

    Worst thing

    One Saturday rest day off in 5 weeks
    Poor pay.

    7.6

    First Bus Service engineer, May 2021

  • Best thing

    Driving

    Worst thing

    Pay and not enough family time

    9.3

    First Bus Bus driver, May 2021

  • Best thing

    Easy
    Family atmosphere
    Pays well
    Job safety

    Worst thing

    Bad home work balance
    Set holidays

    6.4

    First Bus Bus driver, April 2021

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  • Best thing

    Weekly pay overtime

    Worst thing

    Cold old buses

    8.6

    First Bus Driver, April 2021

  • Best thing

    Regular pay

    Worst thing

    Irregular shift patterns

    3.0

    First Bus Bus driver, April 2021

  • Best thing

    Time off... When you get some.

    Worst thing

    Pay cuts.

    3.4

    First Bus Bus driver, April 2021

  • Best thing

    I really enjoy driving, especially driving a bus round my home city of Glasgow.
    As a driver on the top rate of pay. My money is better than most bus drivers in the Glasgow area, although it should be better for the stress and pressure you have to put up with. The whole bus industry is underpaid.

    Worst thing

    Unrealistic running times on busy bus routes set by the company.
    Closure of our canteen without any consultation from staff.
    Very little margin for error given by management towards drivers.
    (Were all human afterall. Everyone makes mistakes)
    Being totally ignored when asking for a holiday. (Apart from Scheduled block weeks/fortnights off) turned down EVERY TIME!

    1.3

    First Bus Bus driver, April 2021

  • Best thing

    Cheap train tickets colleagues

    Worst thing

    Shift patterns rarely get two days off together management no clue about what is going on

    7.6

    First Bus Bus driver, April 2021

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  • Best thing

    The people I work with.

    Worst thing

    The condition of the buses

    6.4

    First Bus Bus driver, April 2021

  • Best thing

    Camaraderie between colleagues. Variety of the role and mixture of people.

    Worst thing

    Hours worked. Constant rota shift changes.

    4.1

    First Bus Driver, March 2021

  • Best thing

    Good rate of pay and working conditions

    Worst thing

    Shifts

    8.9

    First Bus Bus station supervisor, March 2021

  • Best thing

    Easy work , meeting people and being left alone to do the job

    Worst thing

    Hours can be quite rubbish and occasionally you get some unruly passengers

    8.4

    First Bus Driver, March 2021

  • Best thing

    I love driving and being able to work any shift and it not cause any stress or too much work

    Worst thing

    Members of the public antics

    8.7

    First Bus Bus driver, March 2021

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  • Best thing

    Shifts mainly fit around family

    Worst thing

    Some really long days

    9.4

    First Bus Bus driver, March 2021

  • Best thing

    meeting people

    Worst thing

    managers that don't know what is involoved in you're job

    6.7

    First Bus covid warden, March 2021

  • Best thing

    My 3 days off

    Worst thing

    Duties

    8.4

    First Bus Driver, March 2021

  • Best thing

    Out and about all day

    Worst thing

    Management

    3.0

    First Bus Bus driver, March 2021

  • Best thing

    working on your own, good colleagues, the social club.

    Worst thing

    not enough holidays, not enough days off, rotas, 10p a year wage rise, out of date or cheap equipment, abuse off customers, no support from management.

    1.9

    First Bus PCV driver, February 2021