Fire Service
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DismissFire Service is a publicly funded organisation. They respond to fire emergencies.
nationalfirechiefs.org.uk/Fire-and-Rescue-ServicesFire Service job reviews
Showing 47 reviews
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Best thing
Very rewarding helping others in time of need
.Worst thing
Miss my family when away
Crew manager at Fire Service, April 2026
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Best thing
Everything
Worst thing
We see things that are difficult to see and un-see
Firefighter at Fire Service, January 2026
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Best thing
Everything
Worst thing
Seeing the things you see
Employee at Fire Service, January 2026
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Best thing
The unknown
Worst thing
See things your cant unsee
Firefighter at Fire Service, May 2025
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Best thing
Travelling across the country to a wide variety of customers keeping the job from feeling stale. I'm never chased or pestered about work completion times or ETA's. I work in a pair, which makes the commuting less tedious and having a partner helps get the work done more efficiently. I'm also able to use the company van for personal mileage at a reasonable rate. I get a £5 lunch allowance per day.
Worst thing
Management are disorganised and usually have conflicting interests. There's no HR as it's a small firm so the managers and boss speak very freely often making comments they wouldn't get away with in larger companies. I've been promised pay rises that never came to fruition. I've been promised extra training that never came to fruition.
Service engineer at Fire Service, July 2024
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Best thing
The job it’s self
Worst thing
The people
Vehicle technician at Fire Service, January 2024
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Best thing
Time off
Worst thing
Being a trainee
Firefighter at Fire Service, January 2024
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Best thing
Working as a team, the hours worked and holidays
Worst thing
Upper management and none firefighting staff who look down on firefighters and and treat them disrespectfully.
Firefighter at Fire Service, August 2023
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Best thing
Helping people, working with good people.
Worst thing
The role can be stressful and helping people who are in a terrible situation can leave a toll on occasion
Firefighter at Fire Service, July 2023
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Best thing
Team work
Worst thing
Never know when the next call is
Firefighter at Fire Service, June 2023
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Best thing
Team spirit, excitement, helping others
Worst thing
Can be very hard work, and dirty
Firefighter at Fire Service, June 2023
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Best thing
Feeling like you are part of an important machine doing good for the public
Worst thing
Management
Service engineer at Fire Service, May 2023
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Best thing
Freedom with the 4 days off to create more business.
Worst thing
People I deal with.
Firefighter at Fire Service, April 2023
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Best thing
The blokes
Worst thing
Under manned and over worked, no real chance for time off except good will of other blokes. Management
Firefighter at Fire Service, January 2023
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Best thing
Saving people
Worst thing
What we see
Employee at Fire Service, November 2022
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Best thing
Bonding time with colleagues
Everyday is differentWorst thing
The support is lacking
Too much to do in such little time
OverworkedFirefighter at Fire Service, October 2022
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Best thing
The pay
The responsibility
The joy in being able to help
The family unit you work day and night withWorst thing
Rude people when helping them
Firefighter at Fire Service, July 2022
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Best thing
The people you work with.
Worst thing
Seeing some bad sights.
Firefighter at Fire Service, May 2022
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Best thing
Getting to help people
Work in a team
Shift patternWorst thing
Senior managers
Training staff conflicting with information and moving goal posts
PayFirefighter at Fire Service, May 2022
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Best thing
Every day is different
Worst thing
Never get Xmas off or special occasions
Firefighter at Fire Service, June 2021
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Best thing
Shift pattern and banter
Worst thing
Senior managers
Firefighter at Fire Service, June 2021
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Best thing
I get to help people
My team are like family
I look forwards to going to workWorst thing
When someone dies, they lose loved ones or their property is destroyed
The salary is poorFirefighter at Fire Service, June 2021
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Best thing
Helping people
Worst thing
Seeing bad injuries
Firefighter at Fire Service, April 2021
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Best thing
Extremely rewarding work
Worst thing
Low pay
Firefighter at Fire Service, April 2021
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Best thing
Fixing front line equipment
Worst thing
Occasionally work load gets abit manic
Employee at Fire Service, April 2021
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Best thing
Amazing people, amazing place to work.
Worst thing
Things/people suffer and that’s why we’re here to help. The fact people suffer is the worst part, but we do what we can to make things right.
Firefighter at Fire Service, March 2021
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Best thing
Flexibility, the people I work with, rewarding job
Firefighter at Fire Service, March 2021
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Best thing
Flexible, mostly good people to work with
Personal assistant at Fire Service, March 2021
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Best thing
Saving lives
Fighting firesWorst thing
Death and deverstation
Firefighter at Fire Service, March 2021
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Best thing
We get to go to emergency’s and put out fires and as well as make friends with your crew
Worst thing
Chores
Firefighter at Fire Service, February 2021
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Best thing
Good team, good shift pattern, money not bad.
Worst thing
Other people undermining what we do
Employee at Fire Service, January 2021
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Best thing
Every day is different
Worst thing
Dealing with traumatic incidents
Firefighter at Fire Service, January 2021
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Best thing
Work life balance, interesting work
Worst thing
Poor pay for the work we do. Older member discriminate younger members
Firefighter at Fire Service, January 2021
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Best thing
I joined to use my skills to help people and I still really enjoy that aspect of the job. It's a great feeling when you've just rescued someone, saved their home or cut them from their car and handed them safely over to paramedics. It's what I joined to do
Worst thing
The pay isn't enough to support a family or even get a mortgage here in the south east. The take home pay is around £1900 per month. Can be around £2000 if you're on duty on a bank holiday or pick up a shout at the end of a couple of shifts, but that's rare. If you have children you will most certainly need to take on a second job on your off duty days which in turn means you are constantly exhausted.
It did come with the benefit of a very good pension to compensate for the poor pay, but the government have now taken that away and replaced it with one that pays far less and probably not worth signing up to.
If you do sign up for it, you'd need to work untill age 60 and do 40 years service for a full pension which would still be much much less than the previous pension and almost certainly unachievable.
Management are constantly after more work and attack our conditions almost daily. To protect ourselves we have to really be on the ball and consider very carefully what is being asked of us. This has obviously lead to a less than happy work environment unfortunately.
I don't want to tell people not to join, but be aware this job is being attacked constantly and probably isn't the job you think it is. It certainly isn't the job I joined at the start of my careerFirefighter at Fire Service, December 2020
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Best thing
shift pattern
Worst thing
Dealing with some people
Firefighter at Fire Service, December 2020
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Best thing
Saving lives
Worst thing
Can’t book time off
Firefighter at Fire Service, December 2020
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Best thing
Shift patterns and time off from work
Worst thing
pay is low and lots to learn
Employee at Fire Service, November 2020
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Best thing
Working with a great set of people
Worst thing
The polltics
Firefighter at Fire Service, November 2020
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Best thing
Working as a team
Worst thing
The jobs you go to
Firefighter at Fire Service, November 2020
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Best thing
Different everyday.
Good people.
Helping others
Shift patternWorst thing
Senior Management
Salary
Lack of respectWatch commander at Fire Service, October 2020
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Best thing
The team
Worst thing
The organisation and night shifts
Firefighter at Fire Service, October 2020
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Best thing
shift pattern
Worst thing
pay has not kept track with cost of living
Firefighter at Fire Service, October 2020
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Best thing
Helping proole
Worst thing
Not getting recognised
Firefighter at Fire Service, October 2020
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Best thing
No two days are the same
Worst thing
Shift work - nights
Employee at Fire Service, September 2020
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Best thing
Shift pattern. Every day is different
Worst thing
Poor annual pay rises
Firefighter at Fire Service, August 2020
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Best thing
The people I work with
Worst thing
Upper management
Control room operator at Fire Service, August 2020
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Best thing
Helping people and firefighting
Worst thing
Dead people
Firefighter at Fire Service, June 2020