7.2

Eurostar

What it’s like working at Eurostar

5 people shared what they think about working at Eurostar…

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Bad
  • Hard to choose shifts

    Do Eurostar workers get to choose the shifts they work?

    People don’t get enough choice over which shifts they work

    How we know this

    100% report that their manager doesn’t give them enough choice over which shifts they work

    Based on information from 5 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

Not great
  • People don’t recommend their team

    Do people at Eurostar recommend working with their team?

    Only some people recommend working with their team

    How we know this

    60% of people report that they wouldn’t recommend working with their immediate team to a friend

    Based on information from 5 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

Good
  • Enough training

    Do people get enough training when they start at Eurostar?

    Most people get enough training when they start

    How we know this

    60% of people report they got enough training when they started working here

    Based on information from 5 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • No unpaid extra work

    Do workers at Eurostar do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    60% of people report that they don’t do extra unpaid work

    Based on information from 5 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Excellent
  • Breaks are paid

    Do workers at Eurostar get paid breaks?

    Yes. People get paid breaks

    How we know this

    100% of people say they get paid breaks

    Based on information from 5 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • People are paid enough to live on

    Does Eurostar pay enough to live on?

    People are paid enough to live on

    How we know this

    100% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 5 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People are paid market rates

    Does Eurostar pay market rates?

    People are paid market rates

    How we know this

    80% of people are paid average or more than the typical pay for the type of work they do

    Based on information from 5 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • People get proper breaks

    Do people at Eurostar get proper breaks?

    People get proper breaks

    How we know this

    80% of people report that they get to take proper breaks

    Based on information from 5 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • 4+ weeks notice of shifts

    How much notice do people get of their shift pattern at Eurostar?

    People get 4 weeks notice of when they’re working

    How we know this

    • 0% report getting one week notice or less
    • 0% report getting two weeks notice
    • 0% report getting three weeks notice
    • 40% report getting four weeks notice or more
    • 60% report having a fixed rota

    Based on information from 5 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • People get sick pay

    Does Eurostar pay sick pay?

    Yes. People get proper sick pay

    How we know this

    100% of people say they would get paid if they were sick but scheduled to work

    Based on information from 5 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Managers are respectful

    Do people at Eurostar feel treated by respect by their managers?

    People feel treated with respect by their managers

    How we know this

    80% of people say they’re treated with respect by their managers

    Based on information from 5 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Well informed about head office

    Do workers feel well informed about how Eurostar is doing?

    People feel well informed about how the company is doing

    How we know this

    80% of people feel that they are kept well informed about how the company is doing as a whole

    Based on information from 5 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Ask someone at Eurostar

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  2. We‘ll send it to real people who work at Eurostar
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How Eurostar ranks

Eurostar ranks joint 2nd to work for in travel company employers

  1. 2= easyJet
    7.2
  2. 2= Eurostar
    7.2
  3. 4= Heathrow Airport
    7.1

Eurostar job reviews

  • Best thing

    Travel to Europe

    Worst thing

    Obsession with costs

    8.3

    Train driver, January 2021

  • Best thing

    Pay, hours, work life balance. Perks

    Worst thing

    Travel to work

    10.0

    Maintenance engineer, January 2021

About

Eurostar is a high-speed railway service. It has international routes, and connects the UK with France, Belgium and the Netherlands.

eurostar.com/uk-en

Jobs by location

  1. 9 job openings

Handy to know

How much notice do people get of their shifts?

40%
4+ weeks
60%
fixed rota

Based on 5 employees

How are people paid?

An annual salary 100% of people report they get paid an annual salary

Based on 5 employees

Thinking of working at Eurostar?

Join Breakroom to unlock insights about Eurostar and thousands of other employers.

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