Escape Hunt

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Escape Hut provides an entertainment escape experience in venues across the country.

escapehunt.com

Escape Hunt job reviews

Showing 5 reviews

  • Best thing

    If you're a theatre kid it can be good practice for your character voices, access to games

    Worst thing

    - Mice and flies infesting the venue
    - Unattainable, unrealistic quotas
    - Lack of training
    - Lack of suitable management
    - Unsafe conditions (people coming in sick, exposed wires, no consideration for food safety, no consideration for safety during maintenance)
    - Massive understaffing because managers refuse to rota appropriately
    - So much more don't work here

    1.0

    Games master at Escape Hunt, January 2025

  • Worst thing

    The company is badly structured, very little progression opportunities, expected to work outside of allotted work times, expected to use specificalised skills at no additional pay, expected to lie to customers about damaged rooms and broken puzzles, most of the room are 50% or more broken.

    1.5

    Games master at Escape Hunt, January 2024

  • Best thing

    Fun environment, project management, people development, leadership role.

    Worst thing

    Unsustainable targets, lack of care over quality assurance (things like air conditioning, sound proofing in rooms and maintenance), focus instead primarily on hospitality, unpaid overtime, responsible for P&L, HR, H&S, day to day operations, team management, business networking and sales, marketing, venue maintanence, and pay is barely enough to be able to live sustainably on. Toxic positivity culture.

    6.4

    Manager at Escape Hunt, August 2023

  • Best thing

    The day to day is brilliant, and some of the team and customers can be a lot of fun

    Worst thing

    Lack of communication, no contracted hours even after working there for years. Upper management making decisions over things they know nothing about.

    4.1

    Games master at Escape Hunt, May 2023

  • Best thing

    The people! Both the staff and customers. The team are fantastic, the job is more fun than your average customer service role, and the training basically involves playing all of their games for free.

    Worst thing

    It can be hard on your social battery, and there are lots of little details to remember! The manuals all have a dozen exceptions for things that don't function as they should in the rooms, or haven't been installed yet.

    8.9

    Games master at Escape Hunt, May 2022