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Find out why EE is rated 7.7

7.7/10

EE job reviews

82 EE employees have had their jobs rated on Breakroom.

See what they say about pay, hours, shifts and more.

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  • Best thing

    Friendly atmosphere

    Worst thing

    Treated as an idiot

    Customer Service Assistant, November 2020

    • £17,500 per year, working a 38 hour week
    • 25 or older
    • More than 3 years experience
    8.2/10
  • Best thing

    Annual leave.

    Worst thing

    Customers and short breaks

    Technical support, October 2020

    • £18,500 per year, working a 36 hour week
    • 25 or older
    • More than 3 years experience
    7.0/10
  • Best thing

    Good wages, great people on my team

    Worst thing

    Stressful

    Mobile care agent, October 2020

    • £18,900 per year, working a 40 hour week
    • 25 or older
    • 1–3 years experience
    5.5/10
  • Best thing

    Discount

    Worst thing

    Theft and lack of support when it happens

    Customer advisor, August 2020

    • £8.90 per hour
    • 25 or older
    • More than 3 years experience
    7.0/10
  • Best thing

    bonus and decent holidays

    Worst thing

    Stretch targets as only 60 percent of the workforce will ever make bonus

    Sales advisor, July 2020

    • £10.25 per hour
    • 25 or older
    • More than 3 years experience
    8.2/10
  • Best thing

    nothing

    Worst thing

    taking abuse from customer and getting no support

    Advisor, July 2020

    • £19,800 per year, working a 40 hour week
    • 25 or older
    • 1–3 years experience
    4.4/10
  • Best thing

    Pays well for the retail sector along with good benefits.

    Worst thing

    Stressful job juggling performance and gdpr practices and always learning new tech, along with pressure of not hitting targets

    Manager, October 2019

    • Manages people
    • £30,000 per year, working a 40 hour week
    • 25–34 years old
    7.4/10
  • Best thing

    The people both colleagues and customers

    Customer advisor, October 2019

    • £9.00 per hour
    • 18–20 years old
    9.4/10
  • Best thing

    The team I work with

    Worst thing

    The stress that comes with the job

    Assistant manager, October 2019

    • Manages people
    • £17,500 per year, working a 40 hour week
    • 21–24 years old
    6.5/10
  • Best thing

    Money

    Worst thing

    Hours I have to work

    Assistant manager, October 2019

    • Manages people
    • £12.50 per hour
    • 25–34 years old
    7.6/10
  • Best thing

    taking to customers

    Worst thing

    people swearing

    customer service, October 2019

    • £18,600 per year, working a 38 hour week
    • 45–54 years old
    7.9/10
  • Best thing

    Money and people

    Worst thing

    Pressure on sales targets

    Advisor, October 2019

    • £25,000 per year, working a 38 hour week
    • 25–34 years old
    9.3/10
  • Best thing

    The rate of pay for an entry level job and the benefits

    Worst thing

    The customers feel they can speak to you how they want to, this often means receiving abuse on the phone

    Level 2 Technical Support, October 2019

    • £10,500 per year, working a 20 hour week
    • 18–20 years old
    9.3/10
  • Best thing

    Tech focused

    Worst thing

    Managers don’t care about difficult calls and you’re abused regularly by customers

    Customer service advisor, October 2019

    • £17,600 per year, working a 40 hour week
    • 21–24 years old
    5.5/10
  • Best thing

    Getting off phone to happy customers

    Worst thing

    Hours and shifts

    Customer service representative, October 2019

    • £18,000 per year, working a 40 hour week
    • 25–34 years old
    6.8/10
  • Best thing

    Working with people

    Worst thing

    Working with people

    Sales advisor, October 2019

    • £7.70 per hour
    • 18–20 years old
    8.2/10
  • Worst thing

    Unfair treatment to hard working staff

    Senior customer advisor, October 2019

    • £9.00 per hour
    • 18–20 years old
    5.5/10
  • Best thing

    Every day is different

    Worst thing

    Targets and short staffed alot

    Senior customer advisor, October 2019

    • £8.60 per hour
    • 21–24 years old
    5.9/10
  • Best thing

    They are the first employer who cared about my mental health and arranged private treatment while I was waiting for NHS secondary care treatment to start.

    Worst thing

    The knowledge base system is sometimes frustrating to navigate.

    Customer contact advisor, October 2019

    • £17,800 per year, working a 40 hour week
    • 25–34 years old
    7.8/10
  • Worst thing

    We never have a substantive team leader we always have agents doing secondments

    Sales advisor, October 2019

    • £20,700 per year, working a 40 hour week
    • 25–34 years old
    9.0/10
  • Best thing

    Good job easy money pay well

    Worst thing

    Sometimes finish late

    Senior advisor, October 2019

    • £9.00 per hour
    • 25–34 years old
    9.4/10
  • Best thing

    Engaging people

    Worst thing

    Stress over performance out of my control

    Team leader, October 2019

    • Manages people
    • £27,000 per year, working a 40 hour week
    • 34–44 years old
    8.5/10
  • Best thing

    Customer interaction

    Worst thing

    Unreasonable targets sometimes

    Senior sales advisor, October 2019

    • £9.98 per hour
    • 25–34 years old
    7.6/10
  • Best thing

    The team are hard working and dedicated

    Worst thing

    Head office barley visit

    Assistant manager, October 2019

    • Manages people
    • £25,000 per year, working a 40 hour week
    • 21–24 years old
    7.9/10
  • Best thing

    People interaction

    Worst thing

    Having to work ex amount days straight when short staffed

    Sales advisor, September 2019

    • £8.21 per hour
    • 25–34 years old
    6.3/10