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Breakroom Rating based on 65 job reviews

7.3/10
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EE job reviews

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65 EE employees have compared their jobs on Breakroom. Find out what they say about pay, hours, shifts and more.

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  • 7.0/10

    Customer advisor

    • £8.90 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Treated with respect
    2. Not stressed
    3. No paid breaks

    Best thing

    Discount

    Worst thing

    Theft and lack of support when it happens

    Find out more
    August 2020
  • 7.6/10

    Technical care

    • £18,500 per year, working a 40 hour week
    • 18–20 years old
    • Less than a year experience

    What they say about their job

    1. Paid breaks
    2. Employer understands what’s happening on the ground
    3. Minimum sick pay

    Best thing

    The people

    Worst thing

    Higher management

    Find out more
    July 2020
  • 8.1/10

    Sales advisor

    • £10.25 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Four weeks notice of their shifts
    2. Paid breaks
    3. Haven’t had any opportunities to progress

    Best thing

    bonus and decent holidays

    Worst thing

    Stretch targets as only 60 percent of the workforce will ever make bonus

    Find out more
    July 2020
  • 7.6/10

    Technical support advisor

    • £14.50 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Paid breaks
    2. Recommends their team
    3. Haven’t had any opportunities to progress

    Best thing

    People and pay

    Worst thing

    Targets

    Find out more
    July 2020
  • 6.5/10

    Customer service rep

    • £18,500 per year, working a 40 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Treated with respect
    2. Managers don’t change their shifts at short notice
    3. Not enough training
    Find out more
    July 2020
  • 7.8/10

    Business support

    • £20,100 per year, working a 40 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Recommends their team
    2. Get proper breaks
    3. Not treated with respect
    Find out more
    July 2020
  • 4.0/10

    Advisor

    • £19,800 per year, working a 40 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Get proper breaks
    2. Haven’t had any opportunities to progress
    3. Doesn’t recommend their team

    Best thing

    nothing

    Worst thing

    taking abuse from customer and getting no support

    Find out more
    July 2020
  • 5.2/10

    Advisor

    • £18,000 per year, working a 40 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Doing unpaid extra work
    3. Not enough training
    Find out more
    July 2020
  • 8.9/10

    Advisor

    • £8.90 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Easy to change shifts
    3. Minimum sick pay
    Find out more
    July 2020
  • 7.8/10

    Customer service

    • £13.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Treated with respect
    2. Not working lots of extra hours
    3. Hard to take holidays
    Find out more
    June 2020
  • 7.2/10

    Service rep

    • £20,300 per year, working a 40 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Employer understands what’s happening on the ground
    2. Get proper breaks
    3. Stressed
    Find out more
    June 2020
  • 8.1/10

    Technical customer service advisor

    • £18,500 per year, working a 38 hour week
    • 21–24 years old
    • Less than a year experience

    What they say about their job

    1. Get proper breaks
    2. Four weeks notice of their shifts
    3. Employer doesn’t understand what’s happening on the ground
    Find out more
    June 2020
  • 8.5/10

    Senior sales

    • Manages people
    • £13.50 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. Recommends their team
    3. Don’t get proper breaks
    Find out more
    June 2020
  • 10.0/10

    Business customer service representative

    • £23,500 per year, working a 40 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Treated with respect
    2. Safe workplace
    3. Proper sick pay

    Best thing

    Location, people

    Find out more
    May 2020
  • 6.8/10

    Customer service

    • £9.56 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Get proper breaks
    3. Not treated with respect
    Find out more
    March 2020
  • 8.8/10

    Customer service representative

    • £20,900 per year, working a 40 hour week
    • 21–24 years old
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Managers don’t change their shifts at short notice
    3. One week notice of their shifts
    Find out more
    March 2020
  • 4.0/10

    Customer service agent

    • £18,800 per year, working a 40 hour week
    • 21–24 years old
    • 1–3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Stressed
    3. Hard to change shifts
    Find out more
    March 2020
  • 4.0/10

    Labourer

    • £9.54 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Minimum sick pay
    3. Doesn’t recommend their team
    Find out more
    March 2020
  • 10.0/10

    Sales advisor

    • £18,800 per year, working a 40 hour week
    • 25–34 years old
    • 1–3 years experience

    What they say about their job

    1. Not stressed
    2. Enough training
    3. Treated with respect
    Find out more
    November 2019
  • 7.4/10

    Manager

    • Manages people
    • £30,000 per year, working a 40 hour week
    • 25–34 years old

    What they say about their job

    1. Have had opportunities to progress
    2. Paid accurately
    3. Not enough training

    Best thing

    Pays well for the retail sector along with good benefits.

    Worst thing

    Stressful job juggling performance and gdpr practices and always learning new tech, along with pressure of not hitting targets

    Find out more
    October 2019
  • 10.0/10

    Sales manager

    • Manages people
    • £33,000 per year, working a 40 hour week
    • 55–64 years old

    What they say about their job

    1. Not stressed
    2. Enough training
    3. Have had opportunities to progress

    Best thing

    People

    Find out more
    October 2019
  • 10.0/10

    Trainer

    • £21,500 per year, working a 38 hour week
    • 25–34 years old

    What they say about their job

    1. Treated with respect
    2. Four weeks notice of their shifts
    3. Recommends their team

    Best thing

    The people

    Worst thing

    The hours

    Find out more
    October 2019
  • 5.5/10

    Technical advisor

    • £19,300 per year, working a 40 hour week
    • 21–24 years old

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Haven’t had any opportunities to progress
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Bonus

    Worst thing

    Staf

    Find out more
    October 2019
  • 3.8/10

    Customer service

    • £19,000 per year, working a 40 hour week
    • 21–24 years old

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Doesn’t recommend their team
    3. Not treated with respect

    Best thing

    The pay

    Find out more
    October 2019
  • 7.2/10

    Senior sales advisor

    • £17,000 per year, working a 40 hour week
    • 21–24 years old

    What they say about their job

    1. Paid accurately
    2. Managers don’t change their shifts at short notice
    3. Not enough training

    Best thing

    Colleagues and management

    Worst thing

    Targets

    Find out more
    October 2019
  • 9.4/10

    Customer advisor

    • £8.70 per hour
    • 21–24 years old

    What they say about their job

    1. Not stressed
    2. Recommends their team
    3. Treated with respect

    Best thing

    Team, responsibilities

    Worst thing

    Tiring

    Find out more
    October 2019
  • 9.4/10

    Customer advisor

    • £9.00 per hour
    • 18–20 years old

    What they say about their job

    1. Proper sick pay
    2. Treated with respect
    3. Recommends their team

    Best thing

    The people both colleagues and customers

    Find out more
    October 2019
  • 4.5/10

    Customer service

    • £22,100 per year, working a 38 hour week
    • 45–54 years old

    What they say about their job

    1. Paid accurately
    2. Employer doesn’t understand what’s happening on the ground
    3. Not enough training
    Find out more
    October 2019
  • 7.0/10

    Sales advisor

    • £8.21 per hour
    • 25–34 years old

    What they say about their job

    1. Easy to take holidays
    2. Easy to change shifts
    3. Employer doesn’t understand what’s happening on the ground
    Find out more
    October 2019
  • 6.5/10

    Assistant manager

    • Manages people
    • £17,500 per year, working a 40 hour week
    • 21–24 years old

    What they say about their job

    1. Proper sick pay
    2. Have had opportunities to progress
    3. Not enough training

    Best thing

    The team I work with

    Worst thing

    The stress that comes with the job

    Find out more
    October 2019
  • 7.6/10

    Assistant manager

    • Manages people
    • £12.50 per hour
    • 25–34 years old

    What they say about their job

    1. Have had opportunities to progress
    2. Recommends their team
    3. Stressed

    Best thing

    Money

    Worst thing

    Hours I have to work

    Find out more
    October 2019
  • 7.9/10

    customer service

    • £18,600 per year, working a 38 hour week
    • 45–54 years old

    What they say about their job

    1. Paid breaks
    2. Employer understands what’s happening on the ground
    3. Stressed

    Best thing

    taking to customers

    Worst thing

    people swearing

    Find out more
    October 2019
  • 5.5/10

    Technical advisor

    • £18,300 per year, working a 40 hour week
    • 21–24 years old

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Employer doesn’t understand what’s happening on the ground
    3. Doesn’t recommend their team

    Best thing

    Team mates

    Worst thing

    Stats

    Find out more
    October 2019
  • 5.2/10

    Customer service representative

    • £18,000 per year, working a 40 hour week
    • 34–44 years old

    What they say about their job

    1. Four weeks notice of their shifts
    2. Not enough training
    3. Hard to change shifts
    Find out more
    October 2019
  • 7.8/10

    Customer service

    • £20,000 per year, working a 38 hour week
    • 55–64 years old

    What they say about their job

    1. Paid accurately
    2. Treated with respect
    3. Hard to take holidays

    Best thing

    Customer

    Worst thing

    Customer

    Find out more
    October 2019
  • 8.5/10

    Assistant manager

    • Manages people
    • £22,000 per year, working a 40 hour week
    • 25–34 years old

    What they say about their job

    1. Employer understands what’s happening on the ground
    2. Enough training
    3. No paid breaks
    Find out more
    October 2019
  • 7.9/10

    Advisor

    • £8.70 per hour
    • 21–24 years old

    What they say about their job

    1. Treated with respect
    2. Easy to take holidays
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Comission

    Worst thing

    Customers

    Find out more
    October 2019
  • 9.3/10

    Advisor

    • £25,000 per year, working a 38 hour week
    • 25–34 years old

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Have had opportunities to progress
    3. Easy to take holidays

    Best thing

    Money and people

    Worst thing

    Pressure on sales targets

    Find out more
    October 2019
  • 9.3/10

    Level 2 Technical Support

    • £10,500 per year, working a 20 hour week
    • 18–20 years old

    What they say about their job

    1. Paid accurately
    2. Four weeks notice of their shifts
    3. Enough training

    Best thing

    The rate of pay for an entry level job and the benefits

    Worst thing

    The customers feel they can speak to you how they want to, this often means receiving abuse on the phone

    Find out more
    October 2019
  • 5.5/10

    Customer service advisor

    • £17,600 per year, working a 40 hour week
    • 21–24 years old

    What they say about their job

    1. Paid breaks
    2. Not treated with respect
    3. Not enough training

    Best thing

    Tech focused

    Worst thing

    Managers don’t care about difficult calls and you’re abused regularly by customers

    Find out more
    October 2019
  • 6.8/10

    Customer service representative

    • £18,000 per year, working a 40 hour week
    • 25–34 years old

    What they say about their job

    1. Treated with respect
    2. Have had opportunities to progress
    3. Bad for people with caring responsibilities

    Best thing

    Getting off phone to happy customers

    Worst thing

    Hours and shifts

    Find out more
    October 2019
  • 8.2/10

    Sales advisor

    • £7.70 per hour
    • 18–20 years old

    What they say about their job

    1. Proper sick pay
    2. Have had opportunities to progress
    3. Not enough training

    Best thing

    Working with people

    Worst thing

    Working with people

    Find out more
    October 2019
  • 5.5/10

    Senior customer advisor

    • £9.00 per hour
    • 18–20 years old

    What they say about their job

    1. Four weeks notice of their shifts
    2. Doesn’t recommend their team
    3. Not treated with respect

    Worst thing

    Unfair treatment to hard working staff

    Find out more
    October 2019
  • 5.9/10

    Senior customer advisor

    • £8.60 per hour
    • 21–24 years old

    What they say about their job

    1. Proper sick pay
    2. Doesn’t recommend their team
    3. Working lots of extra hours

    Best thing

    Every day is different

    Worst thing

    Targets and short staffed alot

    Find out more
    October 2019
  • 7.8/10

    Customer contact advisor

    • £17,800 per year, working a 40 hour week
    • 25–34 years old

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Treated with respect
    3. Not enough training

    Best thing

    They are the first employer who cared about my mental health and arranged private treatment while I was waiting for NHS secondary care treatment to start.

    Worst thing

    The knowledge base system is sometimes frustrating to navigate.

    Find out more
    October 2019
  • 9.3/10

    Customer service representative

    • £19,300 per year, working a 40 hour week
    • 25–34 years old

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Employer understands what’s happening on the ground
    3. Proper sick pay

    Best thing

    People

    Worst thing

    Customers shouting

    Find out more
    October 2019
  • 9.0/10

    Sales advisor

    • £20,700 per year, working a 40 hour week
    • 25–34 years old

    What they say about their job

    1. Paid breaks
    2. Enough training
    3. Managers don’t change their shifts at short notice

    Worst thing

    We never have a substantive team leader we always have agents doing secondments

    Find out more
    October 2019
  • 9.4/10

    Customer advisor

    • £8.10 per hour
    • 21–24 years old

    What they say about their job

    1. Treated with respect
    2. Employer understands what’s happening on the ground
    3. Enough training
    Find out more
    October 2019
  • 9.4/10

    Senior advisor

    • £9.00 per hour
    • 25–34 years old

    What they say about their job

    1. Paid breaks
    2. Easy to change shifts
    3. Not stressed

    Best thing

    Good job easy money pay well

    Worst thing

    Sometimes finish late

    Find out more
    October 2019
  • 4.3/10

    Customer service advisor

    • £8.20 per hour
    • 18–20 years old

    What they say about their job

    1. Paid breaks
    2. Not enough training
    3. Hard to take holidays

    Worst thing

    Rules

    Find out more
    October 2019