DVLA

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DVLA is a Government organisation. They issue driving licenses, collect vehicle tax and manage a database of drivers and vehicles.

gov.uk/government/organisations/driver-and-vehicle-licensing-agency

DVLA job reviews

Showing 9 reviews

  • Best thing

    The day usually goes quick, get multiple breaks because you're staring at a screen. On site canteen, additional personal breaks.

    Worst thing

    Being treated like crap from customers

    8.4

    DVLA Admin officer, January 2024

  • Best thing

    Pension

    Worst thing

    Micromanagers, unsociable shifts, unrealistic statistic expectations, negative work environment, low pay

    3.2

    DVLA Customer service advisor, September 2023

  • Best thing

    Flexi making

    Worst thing

    Management don’t respect their workers they don’t listen to us. Wont give us a decent pay rise to keep up with the current standard of living. Treat us like kids, one rule for them a different one for people working in lower grades.

    4.9

    DVLA Admin assistant, August 2023

  • Best thing

    Its easy

    Worst thing

    It's repetitive and people are really annoying most of the time

    9.4

    DVLA Customer advisor, November 2022

  • Best thing

    When you leave nothing come home with you! Each call is different

    Worst thing

    The late shifts and the short lunch

    10

    DVLA Administration officer, October 2022

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  • Best thing

    If you’re a single parent they do let you work term time

    Worst thing

    On minimum wage recently had a pay rise of 1p yes 1p and that was just to be in the legal minimum wage

    4.3

    DVLA Admin assistant, July 2022

  • Best thing

    Flexibility, leave, my team

    Worst thing

    Some of the calls

    9.9

    DVLA Civil servant, April 2021

  • Best thing

    Hours.... Mon to Fri

    Worst thing

    Bullying... DISCRIMINATION for disability

    1.7

    DVLA Administrator, November 2020

  • Best thing

    Money

    Worst thing

    Long hours and micro managed

    6.0

    DVLA Customer service advisor, March 2020