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DVLA

gov.uk/government/organisations/driver-and-vehicle-licensing-agency

We only need 5 more people to tell us about working here to give DVLA a Breakroom Rating.

If you work here tell us about your job.

  • 4.0/10

    Admin officer

    • £21,000 per year, working a 42 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Haven’t had any opportunities to progress
    3. Not enough training

    Best thing

    The people

    Worst thing

    No communication

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    June 2020
  • 9.2/10

    Customer service

    • £21,000 per year, working a 38 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Treated with respect
    2. Paid breaks
    3. Safe workplace
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    May 2020
  • 5.8/10

    Customer service advisor

    • £22,100 per year, working a 37 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Stressed
    3. Not enough training

    Best thing

    Money

    Worst thing

    Long hours and micro managed

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    March 2020
  • 7.3/10

    Operations leader

    • Manages people
    • £31,000 per year, working a 37 hour week
    • 55–64 years old
    • 1–3 years experience

    What they say about their job

    1. Recommends their team
    2. Have had opportunities to progress
    3. Employer doesn’t understand what’s happening on the ground
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    February 2020
  • 9.1/10

    Team leader

    • Manages people
    • £20,900 per year, working a 37 hour week
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Employer understands what’s happening on the ground
    3. Paid accurately

    Best thing

    People

    Worst thing

    Timescales

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    November 2019