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Project managers

Direct Line

7.8

Not currently hiring

What do people say about working as a project managers at Direct Line?

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What do other people say about working at Direct Line?

  • Best thing

    Pay and benefits are very good.

    Worst thing

    Expectations of employees, attitude of management and rude customers

    8.5

    Direct Line Employee, October 2021

  • Best thing

    Benefits

    Worst thing

    Stress and anxiety, sales/target pressures. Training gets cancelled as it's so busy. Lack of staff. Customers often having to wait in excess of 45 minutes to speak to someone.

    5.5

    Direct Line Employee, September 2021

  • Best thing

    Staff benefits

    Worst thing

    Management, managenents understanding of job role and lack of flexibility

    6.0

    Direct Line Employee, July 2021

  • Best thing

    helping customers and sorting issues. benefits are also good.

    7.1

    Direct Line Employee, June 2021

  • Best thing

    The people I work with

    Worst thing

    Sales pressure

    8.6

    Direct Line Employee, June 2021

  • Best thing

    Helping customers, making sales and working from home.

    Worst thing

    Shifts can finish lateish.

    10

    Direct Line Telesales, December 2020

  • Best thing

    Good pay.
    Good job.
    Good shifts

    Worst thing

    Customer reviews affect our bonus, and sometimes we are unfairly scored down due to a bad review left due to factors we couldn’t control

    9.9

    Direct Line Consultant, December 2020

  • Best thing

    Pay, people & benefits

    Worst thing

    It was the common te until COVID-19, now I work from home

    10

    Direct Line Personal injury claims technician, December 2020

  • Best thing

    Most weekends off, no working after 6pm, it's not that hard.

    Worst thing

    General public, constantly tracked activities

    5.5

    Direct Line Claims advisor, November 2020

  • Best thing

    Perks, satisfaction of completing the job, good company to work for

    Worst thing

    Poor management, lack of work, direction, issues not addressed

    9.0

    Direct Line Vehicle Technician, November 2020

  • Best thing

    Job security
    Salary instead of wage

    9.9

    Direct Line Consultant, November 2020

  • Best thing

    the people. The pay. The benefits

    Worst thing

    Sometimes hard to get time off. Targets

    9.2

    Direct Line Customer service, July 2020

  • Best thing

    The pay

    Worst thing

    The long hours

    8.7

    Direct Line Sales consultant, June 2020