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Direct Line

directline.com

Breakroom Rating based on 7 job reviews

7.8/10
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Direct Line job reviews

Find out what Direct Line jobs are really like…

7 Direct Line employees have compared their jobs on Breakroom. Find out what they say about pay, hours, shifts and more.

  • 7.2/10

    Customer services

    • £19,500 per year, working a 38 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Safe workplace
    2. Have had opportunities to progress
    3. Doesn’t recommend their team

    Best thing

    benefits

    Worst thing

    pressure

    Find out more
    August 2020
  • 9.3/10

    Claims

    • £19,500 per year, working a 37 hour week
    • 21–24 years old
    • 1–3 years experience

    What they say about their job

    1. Get proper breaks
    2. Four weeks notice of their shifts
    3. Enough training
    Find out more
    July 2020
  • 7.9/10

    Claims handler

    • £19,100 per year, working a 38 hour week
    • 18–20 years old
    • Less than a year experience

    What they say about their job

    1. Recommends their team
    2. Treated with respect
    3. Stressed

    Best thing

    helping people

    Worst thing

    rude customers

    Find out more
    July 2020
  • 7.2/10

    Sales consultant

    • £21,000 per year, working a 40 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Paid breaks
    2. Easy to take holidays
    3. Doesn’t recommend their team

    Best thing

    The pay

    Worst thing

    The long hours

    Find out more
    June 2020
  • 8.7/10

    Sales

    • £26,000 per year, working a 38 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Recommends their team
    3. Stressed

    Best thing

    Money

    Worst thing

    Stress

    Find out more
    May 2020
  • 6.5/10

    Insurance consultant

    • £19,500 per year, working a 40 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Safe workplace
    3. Hard to take holidays
    Find out more
    April 2020
  • 7.2/10

    Claims handler

    • £19,000 per year, working a 38 hour week
    • 18–20 years old
    • 1–3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. Paid accurately
    3. Stressed
    Find out more
    November 2019