Cygnet Health Care

Claimed profile

Good news! Cygnet Health Care has claimed their Breakroom profile.

They care about what their frontline employees think and want to be a good employer.

Dismiss

Cygnet Health Care is a support provider for people with mental health needs, autism and learning disabilities.

cygnethealth.co.uk

Cygnet Health Care job reviews

Showing 54 reviews

  • Best thing

    Managers but no teamwork.

    Worst thing

    Team I work with

    1.3

    Cygnet Health Care Administrator, January 2024

  • Best thing

    Staff, patients can be really great as well

    Worst thing

    Risk of violence and aggression from patients
    Large workload which requires unpaid overtime to complete on a frequent basis

    3.7

    Cygnet Health Care Employee, November 2023

  • Best thing

    Seeing people with mental health problems recover and get back into the community.

    Worst thing

    No autonomy. Inadequate pay. Overtime is paid at a flat rate.

    5.0

    Cygnet Health Care Support worker, October 2023

  • Best thing

    Convenience

    Worst thing

    Not paying overtime right

    9.2

    Cygnet Health Care Chef de partie, October 2023

  • Best thing

    The team I work with and the fulfilling feeling of helping people.

    Worst thing

    The risk of incidents with service users

    9.5

    Cygnet Health Care Activities coordinator, March 2023

  • Best thing

    Seeing the people we support moving on

    Worst thing

    Long hours can get injured by the young people we support

    9.2

    Cygnet Health Care Employee, February 2023

  • Best thing

    The therapy activities

    Worst thing

    Not having enough time to spend with my patients

    7.8

    Cygnet Health Care Employee, February 2023

  • Best thing

    My team

    Worst thing

    12 hours shift

    9.8

    Cygnet Health Care Support worker, January 2023

  • Best thing

    Working with service users to help in their recovery with their mental illness to progress back in the community and out of hospital, good team of nurses and support workers, reliable managers with good support and feedback.

    Worst thing

    Agency staff working on shifts not understanding the service user needs resulting in misunderstandings.

    4.9

    Cygnet Health Care Support worker, January 2023

  • Best thing

    Service user

    Worst thing

    Poor management, favourite staff members treated better

    4.8

    Cygnet Health Care Support worker, January 2023

  • Best thing

    it’s a rewarding job

    Worst thing

    stressful

    2.1

    Cygnet Health Care Night Carer, November 2022

  • Best thing

    Supportive team. Free lunch and tea/coffee. Long breaks which can be split it to smaller if needed.

    Worst thing

    Staffing ratios isn’t always great. Can be difficult to get a parking space.

    8.4

    Cygnet Health Care Support worker, November 2022

  • Best thing

    The people. The environment and the vibe.

    Worst thing

    Stress at work

    5.0

    Cygnet Health Care Support worker, November 2022

  • Best thing

    Monday-Friday

    Worst thing

    Short breaks if any
    Low moral
    Low pay compared to other cygnet units

    5.0

    Cygnet Health Care Support worker, September 2022

  • Best thing

    Helping young people in need and knowing your make a difference in their journey. Watching them be discharged is as well the best.

    Worst thing

    Seeing young people harm themselves.

    7.3

    Cygnet Health Care Support worker, September 2022

  • Best thing

    Making a difference

    Worst thing

    Feeling undervalued

    4.1

    Cygnet Health Care Employee, August 2022

  • Best thing

    Having a break

    Worst thing

    Managers are hardly there, staff are rude to mentally unstable kids and make them uncomfortable, say awful things about other staff or the patients behind their backs, some nurses aren’t trained properly

    3.3

    Cygnet Health Care Support worker, August 2022

  • Best thing

    My colleagues are nice

    Worst thing

    Wish I was paid more as I work in a stressful environment

    9.0

    Cygnet Health Care Support worker, August 2022

  • Best thing

    Staff I work with
    Very free to do your job at your own pace

    Worst thing

    Management
    Managers
    Overworked some days
    Not enough training

    6.4

    Cygnet Health Care Employee, August 2022

  • Best thing

    The clients

    Worst thing

    The bullying and the way managementbtreat you

    1.1

    Cygnet Health Care Employee, July 2022

  • Best thing

    The other staff members

    Worst thing

    Not feeling safe. Being attacked

    1.1

    Cygnet Health Care Support worker, July 2022

  • Best thing

    Great induction training

    Worst thing

    Gossip
    Toxic workforce

    2.3

    Cygnet Health Care Support worker, May 2022

  • Best thing

    The patients

    Worst thing

    Nepotism amongst the management staff - they often promote nurses with whom they’re friends rather than the best candidate.

    Rude managers - don’t care nothing about their staff.

    Attacked by clients, and then so short staffed that you have to continue the shift injured, and often have to fight to get paid

    Called last minute to cover shifts and guilt tripped if you can’t come in.

    2.6

    Cygnet Health Care Support worker, May 2022

  • Best thing

    Rewarding helping people who are in crisis

    Worst thing

    Management

    3.9

    Cygnet Health Care Support worker, May 2022

  • Best thing

    helping the patients

    Worst thing

    the lack of support

    2.8

    Cygnet Health Care Health care assistant, May 2022

  • Best thing

    I feel like I am really contributing to the recovery of my patients.

    Worst thing

    It no longer pays staff for covid sickness

    9.1

    Cygnet Health Care Employee, May 2022

  • Best thing

    On the whole it is a good company to work for

    Worst thing

    Sometimes you don't feel supported

    6.4

    Cygnet Health Care Support worker, May 2022

  • Best thing

    The positive impact on residents lives I have.
    3/4 day working weeks.
    Recent pay increase is good.
    Great team of colleagues.

    Worst thing

    Annual leave is very hard to book off.
    Gossip.
    Management communication is inconsistent.

    8.7

    Cygnet Health Care Support worker, April 2022

  • Best thing

    Supoorting the resident, the impact you have on there life and wellbeing is the best part

    Worst thing

    No sick pay and judge for being off sick

    7.3

    Cygnet Health Care Support worker, February 2022

  • Best thing

    The shift pattern

    Worst thing

    Not enough permanent staff

    7.3

    Cygnet Health Care Senior support worker, February 2022

  • Best thing

    The best thing about my job is when patients are discharged into the community.

    Worst thing

    Managers, MDT, short staffing

    1.5

    Cygnet Health Care Employee, February 2022

  • Best thing

    Set own schedule

    Worst thing

    The position of office

    6.0

    Cygnet Health Care Administrator, January 2022

  • Best thing

    Patient interaction and the people I work with

    Worst thing

    No sick pay

    9.1

    Cygnet Health Care Employee, December 2021

  • Best thing

    I help people who desperately need it.

    Worst thing

    It's hard, dangerous work

    8.0

    Cygnet Health Care Employee, September 2021

  • Best thing

    Helping and supporting others

    Worst thing

    Too much online computer

    4.9

    Cygnet Health Care Night support worker, September 2021

  • Best thing

    Meeting new people.

    Worst thing

    As it is busy, it can be very stressful.

    9.4

    Cygnet Health Care Receptionist, August 2021

  • Best thing

    The people I work with.

    Worst thing

    Lack of consistency.

    4.6

    Cygnet Health Care Support worker, July 2021

  • Best thing

    Colleges

    Worst thing

    Hard to get holidays

    4.6

    Cygnet Health Care Support worker, June 2021

  • Best thing

    The service users

    Worst thing

    Lack of team spirit

    2.6

    Cygnet Health Care CSW, March 2021

  • Best thing

    The people I work with and how rewarding the job is

    Worst thing

    Long hours sometimes

    10

    Cygnet Health Care Manager, March 2021

  • Best thing

    Not much

    Worst thing

    Bad staffing levels, too much paperwork

    4.5

    Cygnet Health Care Receptionist, March 2021

  • Best thing

    The patient interaction - our patients are such a funny group that it’s always fun to work with them

    Worst thing

    Our department is expected to pick up jobs for others but never gets the same in return if we are short staffed

    8.4

    Cygnet Health Care Activity coordinator, February 2021

  • Best thing

    Patient reward

    Worst thing

    Lack of team effort

    2.4

    Cygnet Health Care Support worker, February 2021

  • Best thing

    The paitents give great job satisfaction
    The people who iWork with

    Worst thing

    Being short staffed

    6.0

    Cygnet Health Care Support worker, February 2021

  • Best thing

    New day new things to learn

    Worst thing

    Overworked overstretched and watching others no working as much for more wages all down to favourites

    2.6

    Cygnet Health Care Medical secretary, January 2021

  • Best thing

    I love working with the residents and some staff

    Worst thing

    How mangers,team leaders and staff talk to each other its horrible

    2.3

    Cygnet Health Care Support worker, January 2021

  • Best thing

    Great team enjoyable

    Worst thing

    Shifts too long poor pay early starts

    8.9

    Cygnet Health Care Support worker, December 2020

  • Best thing

    That it is steasful at times and it’s a demanding role

    Worst thing

    Having to leave personnel problems at the door

    5.5

    Cygnet Health Care Support worker, December 2020

  • Best thing

    Getting to help patients through their journey of rehabilitation is amazing, it makes you feel like a proud mum.

    Worst thing

    Sometimes restraining patients who are in danger to themselves or other isn't nice for you or the patient but lots of debriefs are given to talk about the situations and alot of support is given

    7.6

    Cygnet Health Care Senior support worker, December 2020

  • Best thing

    Free food and drinks

    Worst thing

    Low pay rates risks of injury

    3.0

    Cygnet Health Care Support worker, December 2020