CRG Homecare
Why does CRG Homecare get a rating of 3.3?
8 employees at CRG Homecare told us the following about their jobs.
8 employees told us the worst thing about this employer…
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Head office doesn’t understand the frontline
Do people think CRG Homecare head office understands what's happening where they work?
People think head office doesn’t understand what’s happening where they work
How we know this
0% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they workBased on information from 5 job reviews
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
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Breaks aren’t paid
Do workers at CRG Homecare get paid breaks?
No. People don’t get paid breaks
How we know this
17% of people say they get paid breaksBased on information from 6 job reviews
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
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People are not paid enough to live on
Does CRG Homecare pay enough to live on?
People are not paid enough to live on
How we know this
13% of people say they are paid at or above the Real Living Wage for where they liveBased on information from 8 job reviews
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.
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People are paid below market rates
Does CRG Homecare pay market rates?
People are not paid market rates
How we know this
0% of people are paid average or more than the typical pay for the type of work they doBased on information from 6 job reviews
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
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No career progression
Are people given support to progress at CRG Homecare?
People aren’t given support to progress here
How we know this
In the last year, 14% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their roleBased on information from 7 job reviews
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
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People don’t get proper breaks
Do people at CRG Homecare get proper breaks?
People don’t get proper breaks
How we know this
13% of people report that they get to take proper breaksBased on information from 8 job reviews
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
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People don’t recommend their team
Do people at CRG Homecare recommend working with their team?
Very few people recommend working with their team
How we know this
13% of people report that they would recommend working with their immediate team to a friendBased on information from 8 job reviews
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at CRG Homecare?
People don’t get 4 weeks notice of when they’re working
How we know this
- 100% report getting one week notice or less
- 0% report getting two weeks notice
- 0% report getting three weeks notice
- 0% report getting four weeks notice or more
- 0% report having a fixed rota
Based on information from 8 job reviews
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
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People don’t get sick pay
Does CRG Homecare pay sick pay?
No. People don’t get proper sick pay
How we know this
0% of people say they would get paid if they were sick but scheduled to workBased on information from 8 job reviews
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
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Uninformed about head office
Do workers feel well informed about how CRG Homecare is doing?
People don’t feel well informed about how the company is doing
How we know this
14% of people feel that they are kept well informed about how the company is doing as a wholeBased on information from 7 job reviews
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
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Contracts don’t match the hours people work
Do people work the same number they are contracted for at CRG Homecare?
Only some people work the same number of hours they’re contracted for
How we know this
67% of people report working 8 hours or more than they’re contracted for each weekBased on information from 6 job reviews
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
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People feel stressed
Is it stressful to work at CRG Homecare?
Most people feel stressed here
How we know this
75% of people say they often feel stressed at workBased on information from 8 job reviews
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
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Shifts get changed at short notice
Do CRG Homecare managers change shifts at short notice?
Most managers change people’s shifts at short notice
How we know this
75% of people say their manager changes their shifts at the last minuteBased on information from 8 job reviews
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
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Managers aren’t respectful
Do people at CRG Homecare feel treated by respect by their managers?
Most people don’t feel treated with respect by their managers
How we know this
33% of people say they’re treated with respect by their managersBased on information from 6 job reviews
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
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Easy to book holiday
How easy is it to book a holiday at CRG Homecare?
Most people find it easy to book holidays
How we know this
63% of people report it’s easy to book holidaysBased on information from 8 job reviews
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
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Easy to take sick leave
How easy is it to take sick leave at CRG Homecare?
Most people find it easy to take sick leave
How we know this
50% of people report that it’s easy to take time off if they are sickBased on information from 6 job reviews
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Enough training
Do people get enough training when they start at CRG Homecare?
Most people get enough training when they start
How we know this
63% of people report they got enough training when they started working hereBased on information from 8 job reviews
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
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People don’t worry about getting enough hours
Do workers at CRG Homecare worry about hours?
Most people don’t worry about getting enough hours
How we know this
38% of people report they worry about getting enough hoursBased on information from 8 job reviews
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
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Good choice of shifts
Do CRG Homecare workers get to choose the shifts they work?
People get enough choice over which shifts they work
How we know this
100% report that their manager gives them enough choice over which shifts they workBased on information from 5 job reviews
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
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No unpaid extra work
Do workers at CRG Homecare do extra work that they don't get paid for?
No. People don’t do unpaid extra work
How we know this
14% of people report that they do extra work that they don’t get paid forBased on information from 7 job reviews
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
About
CRG Homecare is a care service provider. They offer domiciliary care and care for people with learning disabilities.
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Join BreakroomHow CRG Homecare ranks
CRG Homecare ranks joint 153rd to work for in Best care companies to work for in the UK
- 152 Human Support Group
- 153= CRG Homecare
- 153= Hales Home Care
Pay ranges at CRG Homecare
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£8.49–9.00 per hour
CRG Homecare job reviews
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Best thing
Service users And care staff friends and the rapport we have as a whole.
Worst thing
Communication, care issues, safety issues while covid is still predominantly in or around us all the time, unfair work loads, not being paid for training, holidays not being paid for properly resulting in higher tax and NI payouts the following week as money having to be added onto wages for loss of payments the previous week,
Care assistant, March 2021
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Best thing
Love me job and do it to the best of my ability rewarding putting a smile on your service users faces
Worst thing
Worst thing 15 minute calls to issue medication make tea etc then having to go back to issue medication if they are not due
Employee, April 2021
Jobs by location
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10 job openings
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6 job openings
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4 job openings
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4 job openings
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3 job openings
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2 job openings
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1 job opening
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1 job opening
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1 job opening
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1 job opening
Handy to know
How much notice do people get of their shifts?
Based on 8 employees
What contracts are people on?
Based on 8 employees
How are people paid?
Based on 8 employees
Thinking of working at CRG Homecare?
Join Breakroom to unlock insights about CRG Homecare and thousands of other employers.
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