Do you get paid breaks in your current job?

Why does Coverage Care get a rating of 6.5?

6 Coverage Care employees told us the following about their jobs.

Bad
  • Head office doesn’t understand the frontline

    How we know this

    17% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 6 job reviews

    Do you think head office understands what’s really happening where you work?

    Yes No

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • People are not paid enough to live on

    How we know this

    0% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 5 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.30 per hour, and £10.75 per hour in London.

  • Less than 4 weeks notice of shifts

    How we know this

    • 0% report getting one week notice or less
    • 17% report getting two weeks notice
    • 33% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 50% report having a fixed rota

    Based on information from 6 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • People are paid below market rates

    How we know this

    33% of people are paid average or more than the typical pay for the type of work they do

    Based on information from 6 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

Good
  • Easy to take sick leave

    How we know this

    60% of people report that it’s easy to take time off if they are sick

    Based on information from 5 job reviews

  • Good choice of shifts

    How we know this

    67% report that their manager gives them enough choice over which shifts they work

    Based on information from 6 job reviews

    Do you get enough choice over which shifts you work?

    Yes No

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • No short notice shift changes

    How we know this

    33% of people say their manager changes their shifts at the last minute

    Based on information from 6 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People recommend their team

    How we know this

    50% of people report that they would recommend working with their immediate team to a friend

    Based on information from 6 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • People get sick pay

    How we know this

    60% of people say they would get paid if they were sick but scheduled to work

    Based on information from 5 job reviews

    If you were scheduled to work, but had to call in sick, would you still get paid?

    Yes No

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Excellent
  • Easy to book holiday

    How we know this

    80% of people report it’s easy to book holidays

    Based on information from 5 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Enough training

    How we know this

    83% of people report they got enough training when they started working here

    Based on information from 6 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Breaks are paid

    How we know this

    100% of people say they get paid breaks

    Based on information from 6 job reviews

    Do you get paid for your breaks?

    Yes No

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • People get proper breaks

    How we know this

    83% of people report that they get to take proper breaks

    Based on information from 6 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • No unpaid extra work

    How we know this

    17% of people report that they do extra work that they don’t get paid for

    Based on information from 6 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • Well informed about head office

    How we know this

    83% of people feel that they are kept well informed about how the company is doing as a whole

    Based on information from 6 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

  • People don’t worry about getting enough hours

    How we know this

    17% of people report they worry about getting enough hours

    Based on information from 6 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

How does your job compare? Take the Breakroom survey to find out.

About

Coverage Care specialise in residential, nursing, and dementia care across Shopshire.

coveragecareservices.co.uk

How Coverage Care ranks

Coverage Care ranks joint 16th to work for in Best care companies to work for in the UK

  1. 16= Abbeyfield
    6.5
  2. 16= Coverage Care
    6.5
  3. 16= Renaissance Care
    6.5

Coverage Care job reviews

  • Best thing

    The staff are amazing!! We really work together to make sure our guests get the absolute most out of the time they are with us. The management at the home are fantastic ( when they're allowed to be by head office) knowledgeable, professional and supportive

    Worst thing

    The home where I work is a lovely place, managed by professional caring hardworking people however, head office is quite another matter. Even though coverage care is supposedly a 'not for profit' organisation, they have absolutely no regard for their staff OR their guests in their homes, as long as they get a good rating from CQC. Myself and others where I work have been told on several occasions that care staff are 10 a penny and even when told half of their staff were thinking of leaving their reaction was to nonchalantly shrug their shoulders, not caring two hours as long as they've got bums in beds.

    3.8

    Health care assistant, February 2021

    • £9.20 per hour
    • 25 or older
  • Best thing

    I’m kept busy with the work load, which I like. My line manager is very approachable and hard working, my last 2 catering managers were lazy and didn’t pull their weight. We get paid our breaks, although they get interrupted now and again. Our kitchen is only 5 years old so has all mod cons. Training is good.

    Worst thing

    As it’s open 24/7
    Working Christmas Day, Easter and the bank holidays can mean you miss out on family times, but you don’t work every single day so if you’re lucky you’re shift doesn’t fall on those days.

    8.3

    Catering assistant, March 2021

    • Manages people
    • £9.10 per hour
    • 25 or older

Jobs by location

  1. 2 job openings

Handy to know

How much notice do people get of their shifts?

17% report getting two weeks notice
33% report getting three weeks notice
50% report having a fixed rota

Based on 6 employees

What contracts are people on?

50%
part time
50%
full time

Based on 6 employees

How are people paid?

By the hour 100% of people report they get paid by the hour

Based on 6 employees

How does your employer compare?

Take the Breakroom survey to find out how your job and employer stack up.