County Care Group
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DismissCounty Care Group provide care and support services to people with complex care needs.
countycare.co.ukAbout jobs at County Care Group
Pay
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Good
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Most people are paid a living wage
Do County Care Group pay a living wage?
Most people are paid a living wage.
How we know this
73% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 11 people who took the Breakroom Quiz between January 2024 and September 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do County Care Group pay market rates?
Only some people are paid above average for their job.
How we know this
40% of people are paid below average for the type of work they do.Based on data from 10 people who took the Breakroom Quiz between January 2024 and September 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Okay
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Only some people get paid breaks
Do workers at County Care Group get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
64% of people say they don’t get paid breaks.Based on data from 11 people who took the Breakroom Quiz between January 2024 and September 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do County Care Group pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
82% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 11 people who took the Breakroom Quiz between January 2024 and September 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at County Care Group?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 90% of people with changing schedules report getting one week notice or less.
- 10% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 10 people who took the Breakroom Quiz between January 2024 and September 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Only some people get a choice of shifts
Do County Care Group workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
40% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 10 people who took the Breakroom Quiz between January 2024 and September 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to book holiday
How easy is it to book a holiday at County Care Group?
Some people find it hard to book holiday.
How we know this
50% of people report it’s hard to book holidays.Based on data from 10 people who took the Breakroom Quiz between January 2024 and September 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Needs improving
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Shifts get changed at short notice
Do County Care Group managers change shifts at short notice?
Most managers change people’s shifts at short notice.
How we know this
90% of people say their manager changes their shifts at the last minute.Based on data from 10 people who took the Breakroom Quiz between January 2024 and September 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Workplace
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Needs improving
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Most people don’t get proper breaks
Do people at County Care Group get proper breaks?
Most people don’t get proper breaks.
How we know this
91% of people report that they don’t get to take proper breaks.Based on data from 11 people who took the Breakroom Quiz between January 2024 and September 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at County Care Group?
Most people feel stressed here.
How we know this
90% of people say they often feel stressed at work.Based on data from 10 people who took the Breakroom Quiz between January 2024 and September 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Needs improving
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Most people don’t recommend their team
Do people at County Care Group recommend working with their team?
Not many people recommend working with their team.
How we know this
73% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 11 people who took the Breakroom Quiz between January 2024 and September 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at County Care Group?
Some people didn’t get enough training when they started.
How we know this
36% of people report they didn’t get enough training when they started working here.Based on data from 11 people who took the Breakroom Quiz between January 2024 and September 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
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Most people don’t get support to progress
Are people given support to progress at County Care Group?
Most people aren’t given support to progress here.
How we know this
In the last year, 82% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 11 people who took the Breakroom Quiz between January 2024 and September 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think County Care Group head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 10 people who took the Breakroom Quiz between January 2024 and September 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
County Care Group job reviews
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Best thing
Nothing
Worst thing
Wanting to get onto care and off the domestic
Domestic at County Care Group, January 2024
Jobs by location
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62 job openings
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17 job openings
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68 job openings
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83 job openings
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6 job openings
Handy to know
Based on 11 County Care Group employees
How much notice do people get of their shifts?
Based on 10 County Care Group employees