Costco

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Costco is a wholesaler. They run membership-only warehouses.

costco.co.uk

Costco job reviews

Showing 42 reviews

  • Best thing

    The people

    Worst thing

    The top managers

    8.5

    Employee at Costco, July 2025

  • Best thing

    Nothing

    Worst thing

    Managers- your face deffo has to fit. ( if u know what i mean

    5.1

    Cashier at Costco, July 2025

  • Best thing

    Nothing.

    Worst thing

    Management, how we’re treated, stress levels

    2.8

    Cashier at Costco, June 2025

  • Best thing

    Interacting with members and helping member pack their car

    9.7

    Employee at Costco, April 2025

  • Best thing

    The pay is good

    Worst thing

    The pressure to reach a quota

    7.8

    Membership advisor at Costco, March 2025

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  • Best thing

    Good rate of pay.

    Worst thing

    No chance of progression unless your face fits.
    No real training.
    Favouritism in the workplace with only the hardest working staff often getting in trouble / talked to.
    Lazy staff members with no repercussions from management.
    Any problems between staff not handled well by management.
    Toxic workplace with most staff members out for themselves.
    No teamwork

    6.8

    Bakery assistant at Costco, March 2025

  • Best thing

    Every department work as a team and if there are ever any issues you can always find the support you need within the building

    Worst thing

    Not often, but sometimes, it can be slow to resolve issues between staff members and/or members of the public. And sometimes there can be issues with lack of communication

    9.8

    Employee at Costco, March 2025

  • Best thing

    Meeting other members of the public

    Worst thing

    Goal posts move, take no account if you work at weekends for charity working

    2.1

    Employee at Costco, February 2025

  • Best thing

    Good pay

    Worst thing

    Horrible managers don't care
    Over worked
    Don't listen to issues
    Bad atitudes

    8.4

    Bakery assistant at Costco, February 2025

  • Best thing

    The bonuses and the career path Costco promotes from within and it is possible to go from trolley attendant to a supervisor role with enough training and enthusiasm

    10

    Baker at Costco, February 2025

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  • Best thing

    The people I work with and the friends I’ve made

    Worst thing

    Management don’t know what their doing and don’t take into account their staffs mental health or how they’re feeling

    2.8

    Customer assistant at Costco, October 2024

  • Worst thing

    Sometimes the general public can be rude

    9.8

    Sales assistant at Costco, August 2024

  • Best thing

    Getting paid every two weeks

    Worst thing

    Management

    6.7

    Stockman at Costco, April 2024

  • Best thing

    Nice relaxed workplace with good supervisors

    Worst thing

    Doing trolleys

    9.7

    Front end assistant at Costco, January 2024

  • Best thing

    The money and staff

    Worst thing

    Supervisors forget to send you on break ans sometimes you don’t get one

    3.5

    Employee at Costco, December 2023

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  • Best thing

    My colleagues

    Worst thing

    Favouritism in the work place, management have no people skills and lack any duty of care towards their staff. A massive retraining is needed in regards to conflict resolution. The job is stressful and theu need to spend more time training their current staff instead of hiring new.

    3.9

    Supervisor at Costco, September 2023

  • Best thing

    Pay and benifits

    Worst thing

    The top management treat you like a number

    8.8

    Bakery manager at Costco, September 2023

  • Best thing

    Good pay

    Worst thing

    Busy and hustling environment

    9.4

    Customer assistant at Costco, June 2023

  • Best thing

    The benefits I get

    Worst thing

    Over worked and not paid enough

    5.5

    Assistant manager at Costco, May 2023

  • Best thing

    Good team good benefits good pay

    Worst thing

    Uneducated Management, gossip culture

    9.4

    Employee at Costco, April 2023

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  • Best thing

    the workers

    Worst thing

    the company and most of the management team

    2.3

    Cafe assistant at Costco, April 2023

  • Best thing

    Everyone I work with are great people and we get paid every two weeks so cash flow isn’t a problem

    Worst thing

    Some management are rude and do not care about their staff at all.

    8.4

    Customer assistant at Costco, December 2022

  • Best thing

    My work colleagues

    Worst thing

    Management don’t care about you, your just a number, talk to you like crap, there’s respect.

    3.0

    Fork lift driver at Costco, August 2022

  • Best thing

    Fantastic pay scheme, amazing benefits. Not too difficult of a job no matter what department you are in.

    Worst thing

    Difficult to progress in to managerial positions without having previous experience. Also can be difficult to get full time as most people start on part time.

    9.8

    Butcher at Costco, May 2022

  • Best thing

    Amazing support.
    Pay is brilliant.
    Atmosphere is always fab

    Worst thing

    Customers being rude when changing over but nothing to do with costco itself.

    9.8

    Customer service assistant at Costco, March 2022

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  • Best thing

    Coworkers are great mostly

    Worst thing

    No support from management even if a customer is being aggressive

    2.1

    Customer assistant at Costco, February 2022

  • Best thing

    The people are very friendly and it's decent money for a part time job and for the workload

    Worst thing

    There is a massive lack of communication between managers and employees.

    6.4

    Sales assistant at Costco, February 2022

  • Best thing

    Job security and wages supervisors and managers are easy to talk to can get returned items for cheaper. Breaks are really generous

    Worst thing

    Customers not adhering to store policies which can relate to disputes. Shop floor can get really busy

    9.5

    Front end assistant at Costco, December 2021

  • Best thing

    Good hourly wage , time and half , benefits such as optical , dental , Costco card

    Worst thing

    Stressful , feel like ur not respected enough , hours are rubbish , rotas are rubbish

    2.3

    Sales assistant at Costco, September 2021

  • Best thing

    Good pay and relatively flexible shifts

    Worst thing

    Management, being under appreciatated, can be a stressful environment

    5.0

    Deli assistant at Costco, July 2021

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  • Best thing

    Pension scheme, contact with the public

    Worst thing

    Difficult to progress in company

    7.6

    Warehouse operative at Costco, July 2021

  • Best thing

    They pay well, I love the people I work with.
    They promote within
    Pay rise every year

    Worst thing

    Politics of Costco
    If your face fits you can progress in the company, which is unfair to people that work hard and try to progress.
    There’s no training in people skills for management
    No union
    The hard book is a guide

    9.1

    Cashier at Costco, May 2021

  • Best thing

    All the benefits and pay

    Worst thing

    Not verry rewarding

    9.8

    Customer service assistant at Costco, December 2020

  • Best thing

    The benefits, the optical cover, finishing before 10pm

    Worst thing

    Stress, lack of true leadership, no accountability

    7.3

    Care assistant at Costco, November 2020

  • Best thing

    The pay

    Worst thing

    The amount of work

    9.2

    Supervisor at Costco, October 2020

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  • Best thing

    Great team

    Worst thing

    Management is horrible. Need to sort themselves out. No one can make a decision.

    8.6

    Optical at Costco, October 2020

  • Best thing

    The pay is decent compared to other employees in the industry.

    Worst thing

    Unsociable irregular hours.
    Goal posts are changed frequently to suit the company.
    The company does not listen to good ideas that can either save money or provide better packages for its employees. Eg share schemes, salary sacrifice pension schemes to save both employer and employee NI contributions.

    5.0

    Sales assistant at Costco, July 2020

  • Best thing

    I'm constantly busy

    Worst thing

    Other staff are lazy

    7.0

    Shipping clerk at Costco, March 2020

  • Best thing

    Fast paced, flexible shifts, decent pay

    Worst thing

    Managers are rude and disrespectful

    8.5

    Employee at Costco, January 2020

  • Best thing

    Colleagues

    Worst thing

    Management attitude and disinterest.

    3.0

    Service clerk at Costco, December 2019

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  • Best thing

    Jobs easy

    Worst thing

    Public and management

    4.7

    Supervisor at Costco, November 2019

  • Best thing

    The pay

    Worst thing

    High stress environment

    5.5

    Bakery assistant at Costco, November 2019