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5.7

This table shows how hourly pay rates at Costa Coffee compare across the different types of jobs they offer.

Job area Costa Coffee pay rate
Retail and sales assistants £7.09–8.39
Baristas £7.60–9.41

This table shows how hourly pay rates at Costa Coffee compare to the minimum wage and the Real Living Wage.

Age group Costa Coffee pay rate Real Living Wage Legal minimum wage
Under 18 £5.02–8.92 Only applies to people 18 and over £4.55
18-20 £7.35–9.21 £9.30, £10.75 in London £6.45
21-24 £8.20–9.74 £9.30, £10.75 in London £8.20
25 and over £8.50–9.88 £9.30, £10.75 in London £8.72

The minimum wage is the legal minimum you must be paid per hour.

The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

People get paid by the hour

  • 84% of people report they get paid by the hour
  • 16% of people report they get paid an annual salary

Based on information from 195 job reviews

People get paid monthly

  • 4% of people report they get paid weekly
  • 5% of people report they get paid every two weeks
  • 14% of people report they get paid every four weeks
  • 77% of people report they get paid monthly

Based on information from 188 job reviews

Yes. People get paid accurately and on time

Excellent
5% of people report they have been paid late or the wrong amount

Based on information from 87 job reviews

Why this matters

It is important that you are paid correctly and on time - everyone has financial commitments and living expenses to keep on top of. At a good job, you shouldn't have to chase up any payments that are due to you.

Rarely. Most people don’t do unpaid extra work

Good
40% of people report that they do extra work that they don’t get paid for

Based on information from 67 job reviews

Why this matters

Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

No. People don’t get proper sick pay

Bad
18% of people say they would get paid if they were sick but scheduled to work

Based on information from 160 job reviews

Why this matters

Everyone gets sick sometimes. You should be able to take time off without worrying.

At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

No. People don’t get paid breaks

Bad
9% of people say they get paid breaks

Based on information from 187 job reviews

Why this matters

A good job should have paid breaks.

You should be paid for all your time at work, whether you’re on a break or not.

Yes. People think tips are shared fairly

Excellent
84% of people think that customer service charges and tips are shared fairly

Based on information from 70 job reviews

Why this matters

At a good job, if customers pay a service charge or leave a tip, that money should be shared fairly between hourly staff.