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Costa Coffee

215 job reviews

5.6/10
What is this?

Costa Coffee pay

How much does Costa Coffee pay per hour?

£7.70–9.66 from 180 hourly employees at Costa Coffee

What does Costa Coffee pay different age groups?

This table shows how hourly pay rates at Costa Coffee compare to the minimum wage and the Real Living Wage.

Age group Costa Coffee pay rate Real Living Wage Minimum wage
Under 18 £5.35–8.67 Only applies to people 18 and over £4.55
18-20 £7.31–8.89 £9.30, £10.75 in London £6.45
21-24 £7.80–9.59 £9.30, £10.75 in London £8.20
25 and over £8.44–9.80 £9.30, £10.75 in London £8.72

The minimum wage is the legal minimum you must be paid per hour.

The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

What does Costa Coffee pay for different types of jobs?

This table shows how hourly pay rates at Costa Coffee compare across the different types of jobs they offer.

Job area Costa Coffee pay rate
Managers £8.50–10.26
Front of house £7.50–9.21
Kitchens £6.87–9.05

Does Costa Coffee pay weekly, biweekly or monthly?

People get paid every month

79% of people report they get paid every month

Based on 154 employee responses

Does Costa Coffee pay accurately and on time?

Yes. People get paid accurately and on time

Excellent

4% of people report they have been paid late or the wrong amount

Based on 85 employee responses

Why this matters

It is important that you are paid correctly and on time - everyone has financial commitments and living expenses to keep on top of. At a good job, you shouldn't have to chase up any payments that are due to you.

Do workers at Costa Coffee do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work

Good

43% of people report that they do extra work that they don’t get paid for

Based on 35 employee responses

Why this matters

Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Does Costa Coffee pay sick pay?

No. People don’t get proper sick pay

Bad

19% of people say they would get paid if they were sick but scheduled to work

Based on 134 employee responses

Why this matters

Everyone gets sick sometimes. You should be able to take time off without worrying.

At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Do workers at Costa Coffee get paid breaks?

No. People don’t get paid breaks

Bad

10% of people say they get paid breaks

Based on 152 employee responses

Why this matters

A good job should have paid breaks.

You should be paid for all your time at work, whether you’re on a break or not.

Does Costa Coffee make sure that tips are shared fairly?

Yes. People think tips are shared fairly

Excellent

88% of people think that customer service charges and tips are shared fairly

Based on 59 employee responses

Why this matters

At a good job, if customers pay a service charge or leave a tip, that money should be shared fairly between hourly staff.

What people say about pay at Costa Coffee

  • 6.5/10

    Best thing

    Flexibility

    Worst thing

    pay , poor staffing - difficult to cover for sickness
    Barista, March 2020
  • 1.0/10

    Best thing

    Free coffee

    Worst thing

    Lack of training and pay
    Barista, October 2019
  • 5.5/10

    Best thing

    The staff

    Worst thing

    Not enough pay for what i do
    Barista, October 2019
  • 1.7/10

    Best thing

    My colleagues

    Worst thing

    pay , stress, worry over hours, bad management
    Barista, September 2019
  • 4.0/10

    Best thing

    Workmates

    Worst thing

    Very busy and low pay
    Barista, September 2019
  • 2.5/10

    Best thing

    making coffees, talking to customers.

    Worst thing

    management, pay , hours.
    Barista maestro, September 2020