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Costa Coffee

costa.co.uk

Breakroom Rating based on 207 job reviews

5.4/10
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Find out what it’s really like to work here…

From hourly pay to staff discount, find out what Costa Coffee employees say about their job.

Costa Coffee pay

Front of house
Hourly pay range
£7.45–9.20

From 127 hourly employees

Kitchens
Hourly pay range
£6.66–9.06

From 11 hourly employees

Managers
Hourly pay range
£8.40–10.36

From 37 hourly employees

  • People get paid every month

  • People get paid accurately and on time

    Excellent
  • Most people don’t do unpaid extra work

    Good
  • People think tips are shared fairly

    Excellent

Costa Coffee shifts and hours

  • This employer mostly uses low hours, part time and full time contracts

  • Most people work the same number of hours they’re contracted for

    Good
  • People don’t worry about getting enough hours

    Excellent
  • Most people don’t get 4 weeks notice of when they’re working

    Not great
  • Most managers change people’s shifts at short notice

    Not great
  • Most people get enough choice over which shifts they work

    Good
  • Most people find it easy to change shifts

    Good

Costa Coffee benefits

  • People don’t get paid breaks

    Bad
  • People get proper breaks

    Excellent
  • People don’t get proper sick pay

    Bad
  • Most people find it easy to take sick leave

    Good
  • Most people find it easy to book holidays

    Good

Costa Coffee teams and managers

  • People feel stressed here

    Bad
  • Most people recommend working with their team

    Good
  • Most people feel treated with respect by their managers

    Good
  • Students say this is a good place to work if you’re studying

    Excellent
  • Most people say this is a good place to work if you care for a child or other relative

    Good
  • Most people don’t get enough training when they start

    Not great
  • Most people think their workplace is safe

    Good
  • Most people are given support to progress here

    Good
  • Most people feel well informed about how the company is doing

    Good
  • People think head office doesn’t understand what’s happening where they work

    Bad