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Costa Coffee

Breakroom Rating
based on 201 job reviews
5.5/10
  • UK
  • Cafes
costa.co.uk

Costa Coffee job reviews

Find out what Costa Coffee jobs are really like…

201 Costa Coffee employees have compared their jobs on Breakroom. Find out what they say about pay, hours, shifts and more.

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Jobs

  • 7.6/10

    Manager

    • Manages people
    • £28,500 per year, working a 48 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Four weeks notice of their shifts
    2. Enough training
    3. No paid breaks
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    April 2020
  • 8.2/10

    Baressta

    • £8.50 per hour
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Safe workplace
    2. Employer understands what’s happening on the ground
    3. No paid breaks
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    March 2020
  • 1.8/10

    Manager

    • Manages people
    • £25,500 per year, working a 48 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Doing unpaid extra work
    2. Not enough training
    3. Managers change their shifts at short notice

    Worst thing

    Hard work , overtime no breaks

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    March 2020
  • 7.0/10

    Assistant manager

    • Manages people
    • £9.36 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Not stressed
    3. No paid breaks

    Best thing

    Flexible shifts easy job

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    March 2020
  • 3.6/10

    Supervisor

    • £9.16 per hour
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Have had opportunities to progress
    2. Not enough training
    3. No paid breaks
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    March 2020
  • 5.9/10

    Supervisor

    • £8.31 per hour
    • 18–20 years old
    • 1–3 years experience

    What they say about their job

    1. Tips are shared fairly
    2. One week notice of their shifts
    3. No paid breaks

    Best thing

    Customers

    Worst thing

    Collegues

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    March 2020
  • 4.6/10

    Store manager

    • Manages people
    • £21,000 per year, working a 45 hour week
    • 21–24 years old
    • 1–3 years experience

    What they say about their job

    1. Have had opportunities to progress
    2. Don’t get proper breaks
    3. Doing unpaid extra work

    Best thing

    Team members

    Worst thing

    Stress

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    March 2020
  • 7.9/10

    Barista maestro

    • £9.00 per hour
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. No unpaid extra work
    2. Not stressed
    3. Minimum sick pay

    Best thing

    Team

    Worst thing

    Customers

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    March 2020
  • 7.6/10

    Manager

    • Manages people
    • £23,000 per year, working a 41 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Enough training
    2. Treated with respect
    3. Minimum sick pay

    Best thing

    My team

    Worst thing

    Company stand an be hard to maintain

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    March 2020
  • 7.6/10

    Manager

    • Manages people
    • £26,500 per year, working a 48 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Proper sick pay
    3. Doing unpaid extra work

    Best thing

    Customers and team

    Worst thing

    Some customers and having hours stripped out

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    March 2020
  • 2.7/10

    Supervisor

    • £9.06 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Employer doesn’t understand what’s happening on the ground
    2. Managers change their shifts at short notice
    3. Doesn’t recommend their team

    Best thing

    Early shifts

    Worst thing

    The rude customers talking down to you.

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    March 2020
  • 7.6/10

    Barista maestro

    • £9.36 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. No unpaid extra work
    3. No paid breaks
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    March 2020
  • 5.2/10

    Barista

    • £7.70 per hour
    • 21–24 years old
    • Less than a year experience

    What they say about their job

    1. Safe workplace
    2. Stressed
    3. Less than a week’s notice of their shifts

    Best thing

    Customers

    Worst thing

    Coworkers

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    March 2020
  • 4.6/10

    Barista Maestro

    • £10.06 per hour
    • 21–24 years old
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Unsafe workplace
    3. No paid breaks

    Best thing

    My colleagues

    Worst thing

    Stress

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    March 2020
  • 4.0/10

    store manager

    • Manages people
    • £26,000 per year, working a 45 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Doing unpaid extra work
    3. Employer doesn’t understand what’s happening on the ground
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    March 2020
  • 5.9/10

    Store manager

    • Manages people
    • £24,700 per year, working a 50 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Recommends their team
    2. Haven’t had any opportunities to progress
    3. No paid breaks
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    March 2020
  • 5.2/10

    Manager

    • Manages people
    • £25,000 per year, working a 40 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Doesn’t recommend their team
    3. Minimum sick pay
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    March 2020
  • 6.8/10

    Barista

    • £8.21 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Not stressed
    2. Good for people with caring responsiblities
    3. Managers change their shifts at short notice

    Best thing

    Flexibility

    Worst thing

    Pay, poor staffing - difficult to cover for sickness

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    March 2020
  • 6.4/10

    Barista

    • £7.70 per hour
    • 21–24 years old
    • Less than a year experience

    What they say about their job

    1. Easy to take holidays
    2. Have had opportunities to progress
    3. No paid breaks
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    March 2020
  • 5.8/10

    Assistant manager

    • Manages people
    • £10.26 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Stressed
    3. Minimum sick pay

    Best thing

    Free coffee

    Worst thing

    Early mornings, ridiculous targets

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    March 2020