Back to Costa Coffee

Make people happy, and be appreciated

Dealing with rude people

Staff

Customers
Head office don’t listen to us as employees

My team, how supportive head office are

People who have children get priority over the rota’s

I love customer service and being a barista. Fast paced and social work suits me.

General lack of attention and care from head office who set unrealistically high expectations for store employees.

Pay, friendly staff and we are kept safe from covid.

Difficult customers and costa check

The perks, pay and hours

Rude customers

Other staff

Customers
Targets
Company doesn’t care about staff

The people- i get along with my collegues

The sress caused by working in fast food

Good pay for age

It’s not well set up for how busy it is

The perks, the pay and the ease of changing shifts if needed

The customers being rude at times

Staff, manager and pay

Sometimes very stressful and fast paced

Using skills to craft drinks and make them look and taste great for customers
Free Coffee all day every day

Pay
Hours
Lack off team support
Too fast paced

The people I work with and I enjoy doing what I do.

The stress I get.

Good team, mostly nice customers

Stress

Flexible

Hard to get extra hours at the moment

Meeting customer's and rhe people i work with

the pressure and the expectations

making coffees, talking to customers.

management, pay, hours.

Free drinks on shift

Lack of communication

Have a friendly team

Bad pay

The pay the hours the team

Flexibility

Pay, poor staffing - difficult to cover for sickness

The people I work directly with

Tight labour budget, overstretched, stressful to meet targets, head office unrealistic

Making people’s day

Customers being rude

Making coffee

Cleaning the toilets

Meeting new people

4am starts(exclusive to airports)

I get to teach news skills to the new staff

Not been recognized and not bee able to improve to an assistant manager and your manager not supporting you

making latte art

team work

Making people smile.

Horrible customers.

Free coffee

Lack of training and pay

Meeting new people

Busy queues

The customers are so lovely!

When there’s a major problem it’s hard to actually get it resolved

My customers are really friendly

The manager is too rude

The people I work with

The lack of security

Some people I work with

Managers are bullies

Making drinks

Dealing with mess

Making coffee

Not enough staff at busy times

The staff

Not enough pay for what i do

Free coffee, people I work with

Rude customers, bad stocking, stress

The team

Early starts and late finishes

The manager can be unreasonable and often team can be unhelpful

My colleagues

Pay, stress, worry over hours, bad management

People you work with

Pressures from upper management

Serving some lovely customers and regulars

Feeling unhappy all the time, i feel the odd one out; how im spoken to can be upsetting.

The team I work with

Long shifts

the nice people you meet

they way you are treated like a robot and made to feel but customer/staff

I love being a barista

The management

The constant stress, under staffed and too asked to do too much with too little time

The friendly regular customers

Having to work long shifts due to constant staffing issues

The free drinks!

The heat. It gets so hot we’re all sweating 24/7 and it ruins my skin and makes working uncomfortable

Workmates

Very busy and low pay