Costa Coffee

I got on with some of the team well, free drinks and I had fun making drinks for customers. I had a good pay.

I had a rude barista maestro. The shifts were difficult, sometimes I had to do a closing shift and then an opening shift the next day and I worked at a branch with a closing time of 10pm.

the team are amazing

it’s sometimes stressful

Some nice staff

Extreme sales pressure.
Promotions making it extremely hard to do job efficiently and effectively. Head office has no idea how tough sales are to push. Constant work related emails/texts on days off. Late shifts so unsociable hours. Constant rota changes. No work/life balance

good pay, decent benefits, nice team.

head office cutting hours, being short staffed.

My colleagues and discount

The pay

My team

Head office creating to many changes

The team I work with - we’ve become like a family for the 1.5 years I’ve worked with them. The company as a whole is good to work for, with clear career progress

Staffing issues - we sometimes feel like we don’t have enough staff to cope with the business of the store, especially on weekends at peak hours. It also feels like head office don’t really take our comments into account

The atmosphere my work mates and I do enjoy making the drinks

How busy it can get and how rude the general public are towards you

Make people happy, and be appreciated

Dealing with rude people

Staff

Customers
Head office don’t listen to us as employees

My team, how supportive head office are

People who have children get priority over the rota’s

I love customer service and being a barista. Fast paced and social work suits me.

General lack of attention and care from head office who set unrealistically high expectations for store employees.

Pay, friendly staff and we are kept safe from covid.

Difficult customers and costa check

The perks, pay and hours

Rude customers

Other staff

Customers
Targets
Company doesn’t care about staff

The people- i get along with my collegues

The sress caused by working in fast food

Good pay for age

It’s not well set up for how busy it is

The perks, the pay and the ease of changing shifts if needed

The customers being rude at times

Staff, manager and pay

Sometimes very stressful and fast paced

Using skills to craft drinks and make them look and taste great for customers
Free Coffee all day every day

Pay
Hours
Lack off team support
Too fast paced

The people I work with and I enjoy doing what I do.

The stress I get.

Good team, mostly nice customers

Stress

Flexible

Hard to get extra hours at the moment

Meeting customer's and rhe people i work with

the pressure and the expectations

making coffees, talking to customers.

management, pay, hours.

Free drinks on shift

Lack of communication

Have a friendly team

Bad pay

The pay the hours the team

Flexibility

Pay, poor staffing - difficult to cover for sickness

The people I work directly with

Tight labour budget, overstretched, stressful to meet targets, head office unrealistic

Making people’s day

Customers being rude

Making coffee

Cleaning the toilets

Meeting new people

4am starts(exclusive to airports)

I get to teach news skills to the new staff

Not been recognized and not bee able to improve to an assistant manager and your manager not supporting you

making latte art

team work

Making people smile.

Horrible customers.

Free coffee

Lack of training and pay

Meeting new people

Busy queues

The customers are so lovely!

When there’s a major problem it’s hard to actually get it resolved

My customers are really friendly

The manager is too rude

The people I work with

The lack of security

Some people I work with

Managers are bullies

Making drinks

Dealing with mess

Making coffee

Not enough staff at busy times

The staff

Not enough pay for what i do

Free coffee, people I work with

Rude customers, bad stocking, stress

The team

Early starts and late finishes

The manager can be unreasonable and often team can be unhelpful

My colleagues

Pay, stress, worry over hours, bad management

People you work with

Pressures from upper management