Costa Coffee

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Costa Coffee is a coffee shop chain. They specialise in serving Italian coffee.

costa.co.uk

Do Costa Coffee pay breaks?

No. Most people don’t get paid breaks at Costa Coffee.

Cafés who pay breaks include Cobbs Group, The British Museum and Grind.

Last updated 9 November 2025

How we know this

Based on data from 198 people who took the Breakroom Quiz between May 2025 and November 2025.

89% of people say they don’t get paid breaks.

Why this matters

A good job should have paid breaks.

You should be paid for all your time at work, whether you’re on a break or not.

Which cafés pay breaks?

Jobs at Costa Coffee

See more jobs at Costa Coffee

Jobs where breaks are paid

What people are saying about sick pay at Costa Coffee

  • Best thing

    The 50% discount and free drinks on shift how easy it is to book holidays

    Worst thing

    Not getting breaks when doing a 6 hour shift, i'm so hungry and sick. not being allowed time off for having surgery so having to work and getting a bad infection , feeling unwelcome and left out by my team

    2.0

    Barista at Costa Coffee, February 2025

  • Best thing

    casual and great staff

    Worst thing

    only half hour for breaks in a 9s out shift

    9.0

    Team member at Costa Coffee, June 2024

  • Best thing

    Other staff members, good pay

    Worst thing

    Sometimes don’t get breaks, manager isn’t the best

    9.0

    Skilled barista at Costa Coffee, November 2023

  • Best thing

    Freebies and good barista team

    Worst thing

    Poor training
    Lack of uniform/not reimbursed for laundry costs
    Travel expenses not paid
    Unpaid breaks
    Work expectations too high for hourly wage
    Managers are unprofessional and talk behind eachother's back

    1.8

    Barista at Costa Coffee, February 2023

  • Best thing

    Free drinks and working with friends

    Worst thing

    No breaks. Head office don't have a clue what goes on at store level.

    5.5

    Store manager at Costa Coffee, January 2023

Read more reviews