Costa Coffee

Why does Costa Coffee get a rating of 5.7?

• Paid accurately
• Good for students
• No short notice shift changes
• Good for parents
• Easy to book holiday
• Well informed about head office
• People get proper breaks
• Managers are respectful
• Opportunities to progress
• Easy to take sick leave
• Good choice of shifts
• Easy to change shifts
• No unpaid extra work
• Enough training
• Less than 4 weeks notice of shifts
• People don’t recommend their team
• People don’t get sick pay
• Breaks aren’t paid
• People feel stressed
• Head office doesn’t understand the frontline

Based on 197 job reviews

Pay ranges

1. Baristas

   £7.61–9.41 per hour

2. Bar, restaurant and kitchen managers

   £20.6k–28.0k per year

3. Retail and sales assistants

   £7.09–8.39 per hour

Handy to know

How much notice do people get of their shifts?

32% report getting one week notice or less

20% report getting two weeks notice

17% report getting three weeks notice

31% report getting four weeks notice or more

1 week or less

2 weeks

3 weeks

4+ weeks

Based on 189 employees

How often do people get paid?

4% of people report they get paid weekly

5% of people report they get paid every two weeks

14% of people report they get paid every four weeks

77% of people report they get paid monthly

weekly

every two weeks

every four weeks

monthly

Based on 189 employees

How are people paid?

84%

by the hour

16%

an annual salary

Based on 197 employees

What contracts are people on?

2% report having zero hours contracts

26% report having low hours contracts (less than 16 hours)

54% report having part time contracts (16-35 hours)

19% report having full time contracts (more than 35 hours)

zero hours

low hours

part time

full time

Based on 164 employees

Jobs by location

1. Greater London

   7 job openings

2. Bedfordshire

   3 job openings

3. Northamptonshire

   2 job openings