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Costa Coffee

215 job reviews

5.6/10
What is this?

Overview of Costa Coffee

Costa Coffee is a cafe chain in the UK, which is owned by The Coca-Cola Company. There are over 3000 locations in the UK. Their head office is in Dunstable.

costa.co.uk

Pay

Costa Coffee pays £7.70–9.66 per hour

Jobs

Costa Coffee are currently hiring

Featured job reviews

  • 4.2/10

    Best thing

    My team

    Worst thing

    The lack of support from above, not enough labour to have enough people working making the workload more stressful. Constantly running around exhausted

    Store manager, September 2020
  • 2.5/10

    Best thing

    making coffees, talking to customers.

    Worst thing

    management, pay, hours.

    Barista maestro, September 2020

Costa Coffee shifts and hours

  • This employer mostly uses low hours, part time and full time contracts

  • Most people work the same number of hours they’re contracted for

    Good
  • People don’t worry about getting enough hours

    Excellent
  • Most people don’t get 4 weeks notice of when they’re working

    Not great
  • Most managers don’t change people’s shifts at short notice

    Good
  • Most people get enough choice over which shifts they work

    Good
  • Most people find it easy to change shifts

    Good

Costa Coffee benefits

  • Most people get proper breaks

    Good
  • Most people find it easy to take sick leave

    Good
  • Most people find it easy to book holidays

    Good

Costa Coffee teams and managers

  • People feel stressed here

    Bad
  • Most people recommend working with their team

    Good
  • Most people feel treated with respect by their managers

    Good
  • Students say this is a good place to work if you’re studying

    Excellent
  • Most people say this is a good place to work if you care for a child or other relative

    Good
  • Most people get enough training when they start

    Good
  • People think their workplace is safe

    Excellent
  • Most people are given support to progress here

    Good
  • Most people feel well informed about how the company is doing

    Good
  • People think head office doesn’t understand what’s happening where they work

    Bad

Costa Coffee ranks 5th to work for in cafes

  1. 4

    Caffè Nero

    5.8/10
  2. 5

    Costa Coffee

    5.6/10
  3. 6

    Starbucks

    5.4/10