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Costa Coffee

costa.co.uk

Breakroom Rating based on 200 job reviews

5.5/10
What is this?

Costa Coffee is a cafe chain in the UK, which is owned by The Coca-Cola Company. There are over 3000 locations in the UK. Their head office is in Dunstable.

Costa Coffee ranks 3rd in cafes

  1. 2

    Pret A Manger

    6.6/10
  2. 3

    Costa Coffee

    5.5/10
  3. 4

    Starbucks

    5.4/10

What’s it like on the frontline at Costa Coffee?

  • Most people get proper breaks

    Good
  • Most people don’t do unpaid extra work

    Good
  • People don’t get proper sick pay

    Bad

Featured Costa Coffee job reviews

  • 7.2/10

    Best thing

    My team
    Doing my own schedule

    Worst thing

    Last minute paperwork/reports requested
    Constant pressure to increase sales
    Daily reports to complete
    Constant unhappy customers with ‘company lead’ complaints

    Store manager, July 2020
  • 2.2/10

    Best thing

    Per hour rate

    Worst thing

    Customer
    Hours
    Working days

    Shift manager, May 2020