Costa Coffee

Breakroom Rating
based on 196 responses
5.4/10
  • UK
  • Cafes
costa.co.uk

Find out what jobs are really like at Costa Coffee…

We’ve surveyed 196 current employees about their job at Costa Coffee. They’ve told us their hourly pay rate, staff discount, and much more.

Hourly pay rates

Front of house £7.39–9.21

From 122 hourly employees

Kitchens £6.66–9.06

From 11 hourly employees

Managers £8.33–10.39

From 34 hourly employees

  • People get paid every month

  • People get paid accurately and on time

    Excellent

Hours

  • This employer mostly uses low hours, part time and full time contracts

  • Most people work the same number of hours they’re contracted for

    Good
  • People don’t worry about getting enough hours

    Excellent
  • Most people don’t get 4 weeks notice of when they’re working

    Not great
  • Most managers change people’s shifts at short notice

    Not great
  • Most people get enough choice over which shifts they work

    Good
  • Most people find it easy to change shifts

    Good

Benefits

  • People don’t get paid breaks

    Bad
  • People don’t get proper sick pay

    Bad
  • Most people find it easy to book holidays

    Good

Workplace

  • People feel stressed here

    Bad
  • Most people recommend working with their team

    Good
  • Most people feel treated with respect by their managers

    Good
  • Students say this is a good place to work if you’re studying

    Excellent
  • Most people say this is a bad place to work if you care for a child or other relative

    Not great
  • Most people get enough training when they start

    Good
  • Most people are given support to progress here

    Good
  • Most people feel well informed about how the company is doing

    Good
  • People think head office doesn’t understand what’s happening where they work

    Bad