3.6

COS

What it’s like working at COS

5 people shared what they think about working at COS…

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Bad
  • Breaks aren’t paid

    Do workers at COS get paid breaks?

    No. People don’t get paid breaks

    How we know this

    100% of people say they don’t get paid breaks

    Based on information from 5 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

Not great
  • Head office doesn’t understand the frontline

    Do people think COS head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work

    How we know this

    60% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 5 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Not enough training

    Do people get enough training when they start at COS?

    Most people don’t get enough training when they start

    How we know this

    60% of people report they didn’t get enough training when they started working here

    Based on information from 5 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • People feel stressed

    Is it stressful to work at COS?

    Most people feel stressed here

    How we know this

    60% of people say they often feel stressed at work

    Based on information from 5 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • People are not paid enough to live on

    Does COS pay enough to live on?

    Most people are not paid enough to live on

    How we know this

    60% of people say they are paid below the Real Living Wage for where they live

    Based on information from 5 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People are paid below market rates

    Does COS pay market rates?

    Most people are not paid market rates

    How we know this

    60% of people are paid below the typical pay for the type of work they do

    Based on information from 5 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • No career progression

    Are people given support to progress at COS?

    Only some people are given support to progress here

    How we know this

    In the last year, 60% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 5 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • People don’t recommend their team

    Do people at COS recommend working with their team?

    Only some people recommend working with their team

    How we know this

    60% of people report that they wouldn’t recommend working with their immediate team to a friend

    Based on information from 5 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at COS?

    Most people don’t get 4 weeks notice of when they’re working

    How we know this

    • 20% report getting one week notice or less
    • 20% report getting two weeks notice
    • 20% report getting three weeks notice
    • 20% report getting four weeks notice or more
    • 20% report having a fixed rota

    Based on information from 5 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Ask someone at COS

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How COS ranks

COS ranks 59th to work for in fashion retailer employers

  1. 58 Boux Avenue
    3.9
  2. 59 COS
    3.6
  3. 60 Claire’s
    3.4

COS job reviews

  • Best thing

    Being full time

    Worst thing

    Not being able to do .my job safely

    3.7

    Domestic, January 2021

  • Best thing

    Staff discount

    Worst thing

    Lack of staff

    3.7

    Floor manager, October 2019

About

COS is a retailer. They sell contemporary fashion for men and women.

cosstores.com

Jobs by location

  1. 6 job openings

  2. 2 job openings

Handy to know

How much notice do people get of their shifts?

20% report getting one week notice or less
20% report getting two weeks notice
20% report getting three weeks notice
20% report getting four weeks notice or more
20% report having a fixed rota

Based on 5 employees

How are people paid?

40%
by the hour
60%
an annual salary

Based on 5 employees

Thinking of working at COS?

Join Breakroom to unlock insights about COS and thousands of other employers.

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