Co-op Food

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Co-op Food is a food retail co-operative brand used by The Co-operative Group in the UK.

coop.co.uk

Co-op Food job reviews

Showing 510 reviews

  • Best thing

    My colleagues and the pay

    Worst thing

    Customers, managers and crime

    2.3

    Co-op Food Team leader, March 2024

  • Best thing

    Colleagues

    Worst thing

    The way we are treated by customers

    8.8

    Co-op Food Customer assistant, March 2024

  • Best thing

    The flexibility with respect of stores and where you may go.

    Worst thing

    Recently new managers trying to find faults with how you do your job.

    6.0

    Co-op Food HGV class 1 driver, February 2024

  • Best thing

    Staff are friendly to talk to.

    Worst thing

    Theft and criminals. Its affects us more than just lost stock.

    2.0

    Co-op Food Team leader, January 2024

  • Best thing

    Lots of variety in tasks, headsets to talk to colleagues, pays well for young people. Lots of guidance and instructions to help you learn how to do something or if you want a refresh. Team is pretty easy going and you get to know colleagues well.

    Worst thing

    It's retail. Sometimes it's a bit stressful with customers, deliveries and being short staffed and struggling to get shifts covered.

    9.6

    Co-op Food Employee, January 2024

  • Best thing

    It is a easy job

    Worst thing

    Managers treat you like dirt

    3.0

    Co-op Food Customer assistant, January 2024

  • Best thing

    Hybrid working

    Worst thing

    Lack of progression

    8.9

    Co-op Food Employee, January 2024

  • Best thing

    The best part of the job is the people you interact with- but they can also be the worst part. The customers and staff you get to know are really what make it.

    Worst thing

    The hours can be rubbish. Customers can be horrendously disrespectful. Your experience will be different depending on the store you work in, some staff can be difficult.

    2.4

    Co-op Food Customer service assistant, January 2024

  • Best thing

    Near to home

    Worst thing

    Working evening ls with violent customers who steal

    3.5

    Co-op Food Team leader, January 2024

  • Worst thing

    The pay, company expects too much

    1.5

    Co-op Food Warehouse operative, January 2024

  • Best thing

    Days off and pay day.

    Worst thing

    No staff No security

    2.8

    Co-op Food CTM, December 2023

  • Best thing

    Pay and benefits

    Worst thing

    Upper management’s handling of our store

    9.2

    Co-op Food Shop assistant, December 2023

  • Best thing

    other team members

    Worst thing

    working weekends. manager doing rotas unfairly

    6.0

    Co-op Food Team member, December 2023

  • Best thing

    Good place meet a lot of different people and make decent money close to home

    Worst thing

    Can be taxing and get very busy at times store is quite cold

    8.8

    Co-op Food Team leader, December 2023

  • Best thing

    Staff discounts and amount of holidays

    Worst thing

    Long hours
    Not being able to get certain time off

    3.5

    Co-op Food Team leader, December 2023

  • Best thing

    Pay, nice staff

    Worst thing

    Constant shoplifting, aggressive customers, drunk customers, expected to do too much in short shift times, not enough staff, always working in the bakery, working way over my contracted hours, having to stay late when things aren’t finished.

    4.6

    Co-op Food Customer team member, November 2023

  • Best thing

    People I woke with

    Worst thing

    Safety of staff

    4.7

    Co-op Food Team leader, November 2023

  • Best thing

    The colleagues

    Worst thing

    I'm not so I'm control of how many hours I'm working in a week

    It feels like we're short staffed, which can make the most hectic hours feel more stressful

    6.6

    Co-op Food Customer team member, November 2023

  • Best thing

    People I work with

    Worst thing

    Everything else

    1.9

    Co-op Food Team leader, October 2023

  • Best thing

    Its Easy, most things common sense, most staff friendly too.

    Worst thing

    Its boring as hell and very repetative. Staff are like being in a high school playground ( very divided)

    4.2

    Co-op Food Retail assistant, October 2023

  • Best thing

    The people I work with

    Worst thing

    The work load shoplifters and constant changes

    5.0

    Co-op Food Team leader, October 2023

  • Best thing

    Going home

    Worst thing

    Early morning lack of staff

    8.6

    Co-op Food Shop assistant, September 2023

  • Best thing

    Pay

    Worst thing

    Middle management haven’t a clue how hard we work

    7.8

    Co-op Food Employee, September 2023

  • Best thing

    Working as a team

    Worst thing

    Doing deliveries

    4.1

    Co-op Food Customer assistant, August 2023

  • Best thing

    Close to home not far to travel

    Worst thing

    To much to do not enough time given

    4.5

    Co-op Food CTM, August 2023

  • Best thing

    I love the staff I work with

    Worst thing

    Standing up

    9.1

    Co-op Food Team member, August 2023

  • Best thing

    Being full time.

    Worst thing

    Customers that treat us like we are a lower class to them. Then there is childish tantrums they pull when they are not allowed things or have to pay for due to the laws of the country.

    8.7

    Co-op Food Team member, August 2023

  • Best thing

    Interaction with customers, benefits, manageable workload, take none of the work home,

    Worst thing

    Late nights, can be hard to swap shifts, customers can be rude, 1 on 1 staffing in the shop most of the time,

    7.8

    Co-op Food Shop assistant, August 2023

  • Best thing

    the staff and team i work in

    Worst thing

    the customers, shoplifters and how we are treated by the public

    9.4

    Co-op Food Customer team member, August 2023

  • Best thing

    Responsibilities, customer service, management.

    Worst thing

    Staff management, security.

    3.7

    Co-op Food Team leader, August 2023

  • Best thing

    Friends and discounts

    Worst thing

    The constant danger of thieves and HQ not deploying guards

    5.5

    Co-op Food Customer team member, August 2023

  • Best thing

    The pay rate is okay

    Worst thing

    The job is extremely boring, mentally and physically draining.

    6.4

    Co-op Food Warehouse operative, July 2023

  • Best thing

    Good benefits, lots of holiday entitlement, decent pay for unskilled work.

    Worst thing

    Lots to do in the hours were given

    6.4

    Co-op Food Team leader, July 2023

  • Best thing

    Unless you have rota privileges it's not great

    Worst thing

    Poor training and development

    7.3

    Co-op Food Team leader, July 2023

  • Best thing

    People I work with and some customers too

    Worst thing

    Don’t get a life, always working 5:15am - 1400pm or 1/2 - 10pm. Always shattered and more stuff on my plate and expect high standards all the time when we have no staff

    3.7

    Co-op Food Team leader, July 2023

  • Best thing

    working with a group of people who are like family. Meeting new people.

    Worst thing

    Hours cut from shop whilst having the same/ increased workload and pressures to meet KPI’s. Treated badly by customers, having to deal with shoplifters on a daily basis. Having to act as manager when running a shift yet paid a lot less. No career step in between team leader and manager

    7.5

    Co-op Food Team leader, July 2023

  • Best thing

    people i work with

    Worst thing

    money, hours, embarrassing to say

    7.8

    Co-op Food Sales assistant, June 2023

  • Best thing

    Getting to meet different people everyday

    Worst thing

    The amount of hours we are allowed to spend each week I tight which leaves me unable to take my full breaks.

    8.2

    Co-op Food Team leader, June 2023

  • Best thing

    Other members of staff
    Working with the community

    Worst thing

    Manager not treating staff well unless they are management
    The prices of the food we sell
    Everything is outdated and broken

    3.7

    Co-op Food CTM, June 2023

  • Best thing

    Some of the customers

    Worst thing

    Jobs not shared out fairly

    2.0

    Co-op Food Team member, May 2023

  • Best thing

    Left to do my work

    Worst thing

    Staff safty

    8.0

    Co-op Food Bakery assistant, May 2023

  • Best thing

    Good pay, varied shifts, lots of variation in tasks to complete in shifts - each shift is different, the customers and the team

    Worst thing

    Working til 11pm, often understaffed, working with only 1 other staff member to cover a whole store, open normal hours on bank holidays, only shut on Christmas Day, no extra pay for working bank holidays etc

    8.8

    Co-op Food Team leader, May 2023

  • Best thing

    Discount

    Worst thing

    Some of the managers

    7.5

    Co-op Food Employee, May 2023

  • Best thing

    The people and the amount of help management is willing to give to help people succeed they do everything they can for us

    Worst thing

    I haven't got much to complain about

    10

    Co-op Food Warehouse operative, April 2023

  • Best thing

    I work in my local co-op so I see lots of people I know, I have a strong feeling of community when interacting with local/regular customers

    Worst thing

    My manager doesn’t do any part of her job right, palming off her responsibilities to other supervisors, leaving early, constantly changes shifts last minute without even letting anyone know, let alone ASKING. Has a go at me for not taking extra shifts last minute when I already work double my contract hours on average with no benefits. We deal shoplifters/robberies all the time and the company does nothing about it but tell us to stay away and basically let them take what they want so the co-op don’t have to deal with any staff being hurt and paying them out if they’re injured. My manager will call people in who she knows are unwell, given me days off sick before then called me 10 mins after saying she needs me in.

    1.8

    Co-op Food Team member, April 2023

  • Best thing

    Good work life balance

    Worst thing

    Feel like I should be better paid

    9.4

    Co-op Food Employee, April 2023

  • Best thing

    Convenience retail gives variety in what you do

    Worst thing

    Customers and lack of hours/staff!
    Also small teams means if you have a falling out with someone it's very hard to not work with them or resolve the issue

    5.5

    Co-op Food Team leader, March 2023

  • Best thing

    The best thing is that everyone is in the same situation so we’ve had to stick together.

    Worst thing

    Every piece of equipment we have is ridiculously slow and outdated. I’ve been with coop 4 years and we haven’t had a single new piece of equipment to use, I’m sure it’s been a lot longer than that since they got anything new anyway.

    3.4

    Co-op Food Team leader, March 2023

  • Best thing

    Helping nice people out

    Worst thing

    Facing disrespectful behaviour bad attitude everyday

    2.6

    Co-op Food Team member, March 2023

  • Best thing

    Benfits, having friends at work

    Worst thing

    Pay, long hours, rude customers, shoplifters, never feel safe.

    5.5

    Co-op Food Customer assistant, February 2023