Co-op Food
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They care about what their frontline employees think and want to be a good employer.
DismissCo-op Food is a food retail co-operative brand used by The Co-operative Group in the UK.
coop.co.ukCo-op Food job reviews
Showing 510 reviews
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Best thing
My colleagues and the pay
Worst thing
Customers, managers and crime
Co-op Food Team leader, March 2024
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Best thing
Colleagues
Worst thing
The way we are treated by customers
Co-op Food Customer assistant, March 2024
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Best thing
The flexibility with respect of stores and where you may go.
Worst thing
Recently new managers trying to find faults with how you do your job.
Co-op Food HGV class 1 driver, February 2024
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Best thing
Staff are friendly to talk to.
Worst thing
Theft and criminals. Its affects us more than just lost stock.
Co-op Food Team leader, January 2024
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Best thing
Lots of variety in tasks, headsets to talk to colleagues, pays well for young people. Lots of guidance and instructions to help you learn how to do something or if you want a refresh. Team is pretty easy going and you get to know colleagues well.
Worst thing
It's retail. Sometimes it's a bit stressful with customers, deliveries and being short staffed and struggling to get shifts covered.
Co-op Food Employee, January 2024
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Best thing
It is a easy job
Worst thing
Managers treat you like dirt
Co-op Food Customer assistant, January 2024
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Best thing
Hybrid working
Worst thing
Lack of progression
Co-op Food Employee, January 2024
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Best thing
The best part of the job is the people you interact with- but they can also be the worst part. The customers and staff you get to know are really what make it.
Worst thing
The hours can be rubbish. Customers can be horrendously disrespectful. Your experience will be different depending on the store you work in, some staff can be difficult.
Co-op Food Customer service assistant, January 2024
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Best thing
Near to home
Worst thing
Working evening ls with violent customers who steal
Co-op Food Team leader, January 2024
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Worst thing
The pay, company expects too much
Co-op Food Warehouse operative, January 2024
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Best thing
Days off and pay day.
Worst thing
No staff No security
Co-op Food CTM, December 2023
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Best thing
Pay and benefits
Worst thing
Upper management’s handling of our store
Co-op Food Shop assistant, December 2023
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Best thing
other team members
Worst thing
working weekends. manager doing rotas unfairly
Co-op Food Team member, December 2023
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Best thing
Good place meet a lot of different people and make decent money close to home
Worst thing
Can be taxing and get very busy at times store is quite cold
Co-op Food Team leader, December 2023
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Best thing
Staff discounts and amount of holidays
Worst thing
Long hours
Not being able to get certain time offCo-op Food Team leader, December 2023
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Best thing
Pay, nice staff
Worst thing
Constant shoplifting, aggressive customers, drunk customers, expected to do too much in short shift times, not enough staff, always working in the bakery, working way over my contracted hours, having to stay late when things aren’t finished.
Co-op Food Customer team member, November 2023
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Best thing
People I woke with
Worst thing
Safety of staff
Co-op Food Team leader, November 2023
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Best thing
The colleagues
Worst thing
I'm not so I'm control of how many hours I'm working in a week
It feels like we're short staffed, which can make the most hectic hours feel more stressful
Co-op Food Customer team member, November 2023
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Best thing
People I work with
Worst thing
Everything else
Co-op Food Team leader, October 2023
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Best thing
Its Easy, most things common sense, most staff friendly too.
Worst thing
Its boring as hell and very repetative. Staff are like being in a high school playground ( very divided)
Co-op Food Retail assistant, October 2023
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Best thing
The people I work with
Worst thing
The work load shoplifters and constant changes
Co-op Food Team leader, October 2023
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Best thing
Going home
Worst thing
Early morning lack of staff
Co-op Food Shop assistant, September 2023
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Best thing
Pay
Worst thing
Middle management haven’t a clue how hard we work
Co-op Food Employee, September 2023
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Best thing
Working as a team
Worst thing
Doing deliveries
Co-op Food Customer assistant, August 2023
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Best thing
Close to home not far to travel
Worst thing
To much to do not enough time given
Co-op Food CTM, August 2023
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Best thing
I love the staff I work with
Worst thing
Standing up
Co-op Food Team member, August 2023
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Best thing
Being full time.
Worst thing
Customers that treat us like we are a lower class to them. Then there is childish tantrums they pull when they are not allowed things or have to pay for due to the laws of the country.
Co-op Food Team member, August 2023
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Best thing
Interaction with customers, benefits, manageable workload, take none of the work home,
Worst thing
Late nights, can be hard to swap shifts, customers can be rude, 1 on 1 staffing in the shop most of the time,
Co-op Food Shop assistant, August 2023
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Best thing
the staff and team i work in
Worst thing
the customers, shoplifters and how we are treated by the public
Co-op Food Customer team member, August 2023
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Best thing
Responsibilities, customer service, management.
Worst thing
Staff management, security.
Co-op Food Team leader, August 2023
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Best thing
Friends and discounts
Worst thing
The constant danger of thieves and HQ not deploying guards
Co-op Food Customer team member, August 2023
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Best thing
The pay rate is okay
Worst thing
The job is extremely boring, mentally and physically draining.
Co-op Food Warehouse operative, July 2023
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Best thing
Good benefits, lots of holiday entitlement, decent pay for unskilled work.
Worst thing
Lots to do in the hours were given
Co-op Food Team leader, July 2023
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Best thing
Unless you have rota privileges it's not great
Worst thing
Poor training and development
Co-op Food Team leader, July 2023
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Best thing
People I work with and some customers too
Worst thing
Don’t get a life, always working 5:15am - 1400pm or 1/2 - 10pm. Always shattered and more stuff on my plate and expect high standards all the time when we have no staff
Co-op Food Team leader, July 2023
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Best thing
working with a group of people who are like family. Meeting new people.
Worst thing
Hours cut from shop whilst having the same/ increased workload and pressures to meet KPI’s. Treated badly by customers, having to deal with shoplifters on a daily basis. Having to act as manager when running a shift yet paid a lot less. No career step in between team leader and manager
Co-op Food Team leader, July 2023
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Best thing
people i work with
Worst thing
money, hours, embarrassing to say
Co-op Food Sales assistant, June 2023
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Best thing
Getting to meet different people everyday
Worst thing
The amount of hours we are allowed to spend each week I tight which leaves me unable to take my full breaks.
Co-op Food Team leader, June 2023
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Best thing
Other members of staff
Working with the communityWorst thing
Manager not treating staff well unless they are management
The prices of the food we sell
Everything is outdated and brokenCo-op Food CTM, June 2023
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Best thing
Some of the customers
Worst thing
Jobs not shared out fairly
Co-op Food Team member, May 2023
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Best thing
Left to do my work
Worst thing
Staff safty
Co-op Food Bakery assistant, May 2023
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Best thing
Good pay, varied shifts, lots of variation in tasks to complete in shifts - each shift is different, the customers and the team
Worst thing
Working til 11pm, often understaffed, working with only 1 other staff member to cover a whole store, open normal hours on bank holidays, only shut on Christmas Day, no extra pay for working bank holidays etc
Co-op Food Team leader, May 2023
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Best thing
Discount
Worst thing
Some of the managers
Co-op Food Employee, May 2023
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Best thing
The people and the amount of help management is willing to give to help people succeed they do everything they can for us
Worst thing
I haven't got much to complain about
Co-op Food Warehouse operative, April 2023
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Best thing
I work in my local co-op so I see lots of people I know, I have a strong feeling of community when interacting with local/regular customers
Worst thing
My manager doesn’t do any part of her job right, palming off her responsibilities to other supervisors, leaving early, constantly changes shifts last minute without even letting anyone know, let alone ASKING. Has a go at me for not taking extra shifts last minute when I already work double my contract hours on average with no benefits. We deal shoplifters/robberies all the time and the company does nothing about it but tell us to stay away and basically let them take what they want so the co-op don’t have to deal with any staff being hurt and paying them out if they’re injured. My manager will call people in who she knows are unwell, given me days off sick before then called me 10 mins after saying she needs me in.
Co-op Food Team member, April 2023
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Best thing
Good work life balance
Worst thing
Feel like I should be better paid
Co-op Food Employee, April 2023
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Best thing
Convenience retail gives variety in what you do
Worst thing
Customers and lack of hours/staff!
Also small teams means if you have a falling out with someone it's very hard to not work with them or resolve the issueCo-op Food Team leader, March 2023
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Best thing
The best thing is that everyone is in the same situation so we’ve had to stick together.
Worst thing
Every piece of equipment we have is ridiculously slow and outdated. I’ve been with coop 4 years and we haven’t had a single new piece of equipment to use, I’m sure it’s been a lot longer than that since they got anything new anyway.
Co-op Food Team leader, March 2023
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Best thing
Helping nice people out
Worst thing
Facing disrespectful behaviour bad attitude everyday
Co-op Food Team member, March 2023
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Best thing
Benfits, having friends at work
Worst thing
Pay, long hours, rude customers, shoplifters, never feel safe.
Co-op Food Customer assistant, February 2023