Co-op Food
Good news! Co-op Food has claimed their Breakroom profile.
They care about what their frontline employees think and want to be a good employer.
DismissCo-op Food is a food retail co-operative brand used by The Co-operative Group in the UK.
coop.co.uk
Co-op Food job reviews
Showing 568 reviews
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Best thing
The people
Worst thing
Not enough staff
Shop assistant at Co-op Food, April 2025
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Best thing
Nothing
Worst thing
Not being able to get help when needed
Team leader at Co-op Food, April 2025
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Best thing
Discount, holiday based on hours.
Worst thing
No staff
More work
I can’t take a 20 minute uninterrupted break on a 9 hour shift most days because of dpd, online orders, only being on with one ctm, 18 cages of ambient to work whilst only being on with one person.Customer team leader at Co-op Food, March 2025
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Best thing
Getting paid and enjoy being around some of my coworkers
Worst thing
Work load is too high for the pay, expected to do everything a store manager does on 10-15K less a year and it’s getting more challenging to achieve my goals.
Team leader at Co-op Food, March 2025
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Best thing
People you work with
Worst thing
Lots of responsibilities e.g online orders, managing the till etc.
Customer team member at Co-op Food, March 2025
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Best thing
Meeting and interacting with customers
Worst thing
Expectations are high
Customer team member at Co-op Food, March 2025
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Best thing
The people I work with are fun to.be around
Worst thing
Too many shoplifter
Team member at Co-op Food, March 2025
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Best thing
Duno
Worst thing
Hours are poor always 1 on 1
PIC at Co-op Food, March 2025
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Best thing
Payday
Worst thing
Understaffed and the whole team has given feedback to say that but they are still cutting hours
Employee at Co-op Food, March 2025
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Best thing
Great benefits and easygoing staff atmosphere.
Customer team member at Co-op Food, February 2025
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Best thing
Flexible hours and everyone is always there to listen and help
Worst thing
I wouldn’t say there is but if I had to say something probably the amount of shoplifting and rude customers
Team manager at Co-op Food, February 2025
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Best thing
Socializing
Worst thing
Its mind numbingly boring
CTM at Co-op Food, February 2025
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Best thing
Some of the friends I've made
Worst thing
To stressful, doing a managers job for rubbish pay, too much responsibility
Team leader at Co-op Food, February 2025
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Best thing
Customers
Worst thing
Not getting time with our loyal customers
CTM at Co-op Food, February 2025
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Best thing
banter with customers
Worst thing
some of the colleagues
Customer team member at Co-op Food, February 2025
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Best thing
Friendly team, busy and fast paced
Worst thing
Rude customers
Customer assistant at Co-op Food, February 2025
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Best thing
Small team, shifts set 2/3 weeks in advance, no zero hour contracts, set breaks even on short shifts, good discount on own brand items
Worst thing
Early starts and late finishes, for bakery - little time to do a lot of stuff (can be stressful)
Customer team member at Co-op Food, February 2025
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Best thing
The people are amazing.
Worst thing
Not enough time to do things.
Customer team member at Co-op Food, February 2025
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Best thing
Good pay, discounts and good ability to pick up more hours.
Worst thing
Customers can sometimes be rude and shoplifters are annoying.
Team member at Co-op Food, February 2025
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Best thing
Money and the fact that I’m not micromanaged, since I’m management I love not being told what to do etc
Worst thing
It can be overwhelming sometimes and a little bit stressful
Team leader at Co-op Food, February 2025
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Best thing
People I work with
Worst thing
No work safety no respect
Team leader at Co-op Food, February 2025
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Best thing
Working with some of the team
Worst thing
Lazy members of staff, hours being cut constantly and never any praise for our store which has additional responsibilities that we don’t get paid extra for
Team leader at Co-op Food, February 2025
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Best thing
Working with some of the best people
Worst thing
Some people don’t hardly do anything
Team leader at Co-op Food, January 2025
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Best thing
The freedom of leading a shift
Worst thing
Dealing with my manager
Team leader at Co-op Food, January 2025
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Best thing
Nothing
Worst thing
Everything
The safety no one feels safe
They don’t care about your mental heath
If your grieving about family or friends from a death they just think your being negative.If you say your being bullied your manager just thinks your being a child and not take you seriously and how bad it’s effecting you.
Supervisor at Co-op Food, January 2025
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Best thing
See the regular and work if one other person
Team leader at Co-op Food, January 2025
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Best thing
Able to work evenings and accommodate second job
Worst thing
- expected to be available to work double your weekly contracted hours
- lack of teamwork
- sporadically changing overtime - sometimes there none then they give you double your hours without warning
- no bank holidays/ 1 day off for Christmas
- staff changing regularly - no one stays long
- management target and bully young ctm’s into working weekends while older ctm’s never have to
- more skilled ctm’s are taken advantage of and have to compensate for others not completing task effectively
- new starters only screened for availability not actual abilityCustomer team member at Co-op Food, January 2025
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Best thing
Delivery shifts are nice
Worst thing
Rude people
Customer service advisor at Co-op Food, December 2024
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Best thing
Like the colleges and people I woke with
Worst thing
The actual work itself is very repetitive, and the extreme expectations of the business to make money puts extra strain on people managers having to do more than 40 hours working 9 days in a row at times is like utterly heartbreaking
Team member at Co-op Food, November 2024
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Best thing
Pay, discount
Worst thing
Customers, shoplifters, working hours
Team leader at Co-op Food, November 2024
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Best thing
The pay is decent and next to the hours with the role, pay packets are good.
Worst thing
No respect or communication from management, just being publicly ridiculed, expecting to do an abundance of jobs in a short time frame, being asked to do more jobs than the contract or original job advert advertised, being constantly backchatted by management and other staff members, complete lack of awareness from HR and tue higher ups of the company over exactly how a shop should be run.
Team leader at Co-op Food, November 2024
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Best thing
Rate of pay
Weekly pay rota
Set hoursWorst thing
A particular staff member, and a member of management
Waste operative at Co-op Food, November 2024
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Best thing
Working with colleagues, helping a colleague out, double discount, some nice customers who help make long shifts less stressful. Charity raffles to get everyone joining in, community events, festivals etc.
Worst thing
Management favouritism with certain colleagues despite everyone working hard.
Verbally abusive customers, extra workload on top of existing load, losing time despite working hard and fast to make the required deadlines.Customer assistant at Co-op Food, November 2024
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Best thing
I like helping the customers
Worst thing
Orders
Team member at Co-op Food, November 2024
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Best thing
The colleagues, you can all suffer together. Seriously though, don't work here.
Worst thing
Everything
That's not an exaggeration. Project Lucie has drastically impactes out hours, and they expect the same results. Staff are treated with little respect and their opinions are not heardCTM at Co-op Food, November 2024
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Best thing
Working with the public
Worst thing
Unfair workload
Team leader at Co-op Food, November 2024
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Best thing
- The discount
- Some of the people I work withWorst thing
- The increased workload at times due to increased duties being added to the shop without the manpower or hours to do these things in
Team member at Co-op Food, November 2024
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Best thing
Helping genuine customers who appreciate what you do for them
Worst thing
Selfish greedy customers
Team member at Co-op Food, October 2024
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Best thing
Discounts on many things
Worst thing
No proper breaks
Team member at Co-op Food, September 2024
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Best thing
pay and the people are nice to work with
Worst thing
understaffing, no work community people just turn up to work and there is no after work events nothing that keeps the team motivated to enjoy work. no security and we have a big issue with stealing.
CTM at Co-op Food, September 2024
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Best thing
Decent wage, regular overtime, ease of changing shifts
Worst thing
Being spoken to and treated like rubbish by customers
CTM at Co-op Food, September 2024
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Best thing
Holiday entitlement goes up each year of service
Worst thing
Open 364 days a year usually 7am-10pm
Skeletal staff throughout each dayTeam leader at Co-op Food, September 2024
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Best thing
Easy shifts and customers can be easy
Worst thing
Making me work mornings out of nowhere without morning training
Team member at Co-op Food, September 2024
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Best thing
The team I work with
Worst thing
The hate is doing multiple thing at once
Customer assistant at Co-op Food, August 2024
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Best thing
People and customers
Worst thing
Toxic people to work with sometimes
CTM at Co-op Food, August 2024
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Best thing
Good discounts, working in a team, interacting with others, the ability to grow and develop and climb roles is extremely easy. Transferable skills
Worst thing
Constant cuts making the job harder to do (not unique to Co-op). High level of crime in store. Major disconnect between store colleagues and those in higher field roles.
Store manager at Co-op Food, August 2024
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Best thing
Coaching others
Worst thing
Egotistical manipulation management
Store manager at Co-op Food, August 2024
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Best thing
I get to go home on my break because I live close
Worst thing
Serving alcohol because I’m Muslim
CSA at Co-op Food, August 2024
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Best thing
I work with some friends
Worst thing
Not enough breaks, not enough members of staff, manager isn't brilliant, incompetent members of staff, never get time off
Team leader at Co-op Food, August 2024
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Best thing
Opportunity for development, pay, benefits
Worst thing
HQ don't have a clue about what's happening in warehouse
Team manager at Co-op Food, July 2024