Co-op Food

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Co-op Food is a food retail co-operative brand used by The Co-operative Group in the UK.

coop.co.uk

Co-op Food job reviews

Showing 568 reviews

  • Best thing

    The people

    Worst thing

    Not enough staff

    6.0

    Shop assistant at Co-op Food, April 2025

  • Best thing

    Nothing

    Worst thing

    Not being able to get help when needed

    7.8

    Team leader at Co-op Food, April 2025

  • Best thing

    Discount, holiday based on hours.

    Worst thing

    No staff
    More work
    I can’t take a 20 minute uninterrupted break on a 9 hour shift most days because of dpd, online orders, only being on with one ctm, 18 cages of ambient to work whilst only being on with one person.

    3.0

    Customer team leader at Co-op Food, March 2025

  • Best thing

    Getting paid and enjoy being around some of my coworkers

    Worst thing

    Work load is too high for the pay, expected to do everything a store manager does on 10-15K less a year and it’s getting more challenging to achieve my goals.

    1.5

    Team leader at Co-op Food, March 2025

  • Best thing

    People you work with

    Worst thing

    Lots of responsibilities e.g online orders, managing the till etc.

    4.9

    Customer team member at Co-op Food, March 2025

  • Best thing

    Meeting and interacting with customers

    Worst thing

    Expectations are high

    2.1

    Customer team member at Co-op Food, March 2025

  • Best thing

    The people I work with are fun to.be around

    Worst thing

    Too many shoplifter

    8.9

    Team member at Co-op Food, March 2025

  • Best thing

    Duno

    Worst thing

    Hours are poor always 1 on 1

    1.3

    PIC at Co-op Food, March 2025

  • Best thing

    Payday

    Worst thing

    Understaffed and the whole team has given feedback to say that but they are still cutting hours

    4.9

    Employee at Co-op Food, March 2025

  • Best thing

    Great benefits and easygoing staff atmosphere.

    9.8

    Customer team member at Co-op Food, February 2025

  • Best thing

    Flexible hours and everyone is always there to listen and help

    Worst thing

    I wouldn’t say there is but if I had to say something probably the amount of shoplifting and rude customers

    9.0

    Team manager at Co-op Food, February 2025

  • Best thing

    Socializing

    Worst thing

    Its mind numbingly boring

    6.0

    CTM at Co-op Food, February 2025

  • Best thing

    Some of the friends I've made

    Worst thing

    To stressful, doing a managers job for rubbish pay, too much responsibility

    2.8

    Team leader at Co-op Food, February 2025

  • Best thing

    Customers

    Worst thing

    Not getting time with our loyal customers

    2.4

    CTM at Co-op Food, February 2025

  • Best thing

    banter with customers

    Worst thing

    some of the colleagues

    6.8

    Customer team member at Co-op Food, February 2025

  • Best thing

    Friendly team, busy and fast paced

    Worst thing

    Rude customers

    9.2

    Customer assistant at Co-op Food, February 2025

  • Best thing

    Small team, shifts set 2/3 weeks in advance, no zero hour contracts, set breaks even on short shifts, good discount on own brand items

    Worst thing

    Early starts and late finishes, for bakery - little time to do a lot of stuff (can be stressful)

    9.4

    Customer team member at Co-op Food, February 2025

  • Best thing

    The people are amazing.

    Worst thing

    Not enough time to do things.

    9.4

    Customer team member at Co-op Food, February 2025

  • Best thing

    Good pay, discounts and good ability to pick up more hours.

    Worst thing

    Customers can sometimes be rude and shoplifters are annoying.

    9.6

    Team member at Co-op Food, February 2025

  • Best thing

    Money and the fact that I’m not micromanaged, since I’m management I love not being told what to do etc

    Worst thing

    It can be overwhelming sometimes and a little bit stressful

    6.1

    Team leader at Co-op Food, February 2025

  • Best thing

    People I work with

    Worst thing

    No work safety no respect

    2.4

    Team leader at Co-op Food, February 2025

  • Best thing

    Working with some of the team

    Worst thing

    Lazy members of staff, hours being cut constantly and never any praise for our store which has additional responsibilities that we don’t get paid extra for

    1.2

    Team leader at Co-op Food, February 2025

  • Best thing

    Working with some of the best people

    Worst thing

    Some people don’t hardly do anything

    8.4

    Team leader at Co-op Food, January 2025

  • Best thing

    The freedom of leading a shift

    Worst thing

    Dealing with my manager

    5.5

    Team leader at Co-op Food, January 2025

  • Best thing

    Nothing

    Worst thing

    Everything
    The safety no one feels safe
    They don’t care about your mental heath
    If your grieving about family or friends from a death they just think your being negative.

    If you say your being bullied your manager just thinks your being a child and not take you seriously and how bad it’s effecting you.

    1.5

    Supervisor at Co-op Food, January 2025

  • Best thing

    See the regular and work if one other person

    1.6

    Team leader at Co-op Food, January 2025

  • Best thing

    Able to work evenings and accommodate second job

    Worst thing

    - expected to be available to work double your weekly contracted hours
    - lack of teamwork
    - sporadically changing overtime - sometimes there none then they give you double your hours without warning
    - no bank holidays/ 1 day off for Christmas
    - staff changing regularly - no one stays long
    - management target and bully young ctm’s into working weekends while older ctm’s never have to
    - more skilled ctm’s are taken advantage of and have to compensate for others not completing task effectively
    - new starters only screened for availability not actual ability

    3.9

    Customer team member at Co-op Food, January 2025

  • Best thing

    Delivery shifts are nice

    Worst thing

    Rude people

    2.8

    Customer service advisor at Co-op Food, December 2024

  • Best thing

    Like the colleges and people I woke with

    Worst thing

    The actual work itself is very repetitive, and the extreme expectations of the business to make money puts extra strain on people managers having to do more than 40 hours working 9 days in a row at times is like utterly heartbreaking

    7.6

    Team member at Co-op Food, November 2024

  • Best thing

    Pay, discount

    Worst thing

    Customers, shoplifters, working hours

    6.0

    Team leader at Co-op Food, November 2024

  • Best thing

    The pay is decent and next to the hours with the role, pay packets are good.

    Worst thing

    No respect or communication from management, just being publicly ridiculed, expecting to do an abundance of jobs in a short time frame, being asked to do more jobs than the contract or original job advert advertised, being constantly backchatted by management and other staff members, complete lack of awareness from HR and tue higher ups of the company over exactly how a shop should be run.

    1.5

    Team leader at Co-op Food, November 2024

  • Best thing

    Rate of pay
    Weekly pay rota
    Set hours

    Worst thing

    A particular staff member, and a member of management

    8.6

    Waste operative at Co-op Food, November 2024

  • Best thing

    Working with colleagues, helping a colleague out, double discount, some nice customers who help make long shifts less stressful. Charity raffles to get everyone joining in, community events, festivals etc.

    Worst thing

    Management favouritism with certain colleagues despite everyone working hard.
    Verbally abusive customers, extra workload on top of existing load, losing time despite working hard and fast to make the required deadlines.

    3.3

    Customer assistant at Co-op Food, November 2024

  • Best thing

    I like helping the customers

    Worst thing

    Orders

    9.6

    Team member at Co-op Food, November 2024

  • Best thing

    The colleagues, you can all suffer together. Seriously though, don't work here.

    Worst thing

    Everything
    That's not an exaggeration. Project Lucie has drastically impactes out hours, and they expect the same results. Staff are treated with little respect and their opinions are not heard

    2.4

    CTM at Co-op Food, November 2024

  • Best thing

    Working with the public

    Worst thing

    Unfair workload

    3.5

    Team leader at Co-op Food, November 2024

  • Best thing

    - The discount
    - Some of the people I work with

    Worst thing

    - The increased workload at times due to increased duties being added to the shop without the manpower or hours to do these things in

    7.8

    Team member at Co-op Food, November 2024

  • Best thing

    Helping genuine customers who appreciate what you do for them

    Worst thing

    Selfish greedy customers

    7.5

    Team member at Co-op Food, October 2024

  • Best thing

    Discounts on many things

    Worst thing

    No proper breaks

    4.7

    Team member at Co-op Food, September 2024

  • Best thing

    pay and the people are nice to work with

    Worst thing

    understaffing, no work community people just turn up to work and there is no after work events nothing that keeps the team motivated to enjoy work. no security and we have a big issue with stealing.

    3.5

    CTM at Co-op Food, September 2024

  • Best thing

    Decent wage, regular overtime, ease of changing shifts

    Worst thing

    Being spoken to and treated like rubbish by customers

    9.3

    CTM at Co-op Food, September 2024

  • Best thing

    Holiday entitlement goes up each year of service

    Worst thing

    Open 364 days a year usually 7am-10pm
    Skeletal staff throughout each day

    2.8

    Team leader at Co-op Food, September 2024

  • Best thing

    Easy shifts and customers can be easy

    Worst thing

    Making me work mornings out of nowhere without morning training

    7.1

    Team member at Co-op Food, September 2024

  • Best thing

    The team I work with

    Worst thing

    The hate is doing multiple thing at once

    8.9

    Customer assistant at Co-op Food, August 2024

  • Best thing

    People and customers

    Worst thing

    Toxic people to work with sometimes

    8.2

    CTM at Co-op Food, August 2024

  • Best thing

    Good discounts, working in a team, interacting with others, the ability to grow and develop and climb roles is extremely easy. Transferable skills

    Worst thing

    Constant cuts making the job harder to do (not unique to Co-op). High level of crime in store. Major disconnect between store colleagues and those in higher field roles.

    7.3

    Store manager at Co-op Food, August 2024

  • Best thing

    Coaching others

    Worst thing

    Egotistical manipulation management

    6.7

    Store manager at Co-op Food, August 2024

  • Best thing

    I get to go home on my break because I live close

    Worst thing

    Serving alcohol because I’m Muslim

    1.5

    CSA at Co-op Food, August 2024

  • Best thing

    I work with some friends

    Worst thing

    Not enough breaks, not enough members of staff, manager isn't brilliant, incompetent members of staff, never get time off

    3.4

    Team leader at Co-op Food, August 2024

  • Best thing

    Opportunity for development, pay, benefits

    Worst thing

    HQ don't have a clue about what's happening in warehouse

    9.2

    Team manager at Co-op Food, July 2024