Concentrix

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Concentrix is a financial and business services company. They specialise in technology that improves customer engagement.

concentrix.com

Do Concentrix pay by the hour or annually?

People get paid by the hour at Concentrix.

77%
by the hour
23%
an annual salary
  • 77% of people report they get paid by the hour.
  • 23% of people report they get paid an annual salary.

Last updated 15 March 2024

How we know this

Based on data from 66 people who took the Breakroom Quiz between March 2023 and March 2024.

Jobs at Concentrix

See more jobs at Concentrix

What employees are saying about Concentrix

  • Best thing

    They allow a certain level of flexibility when I need to attend appointments. This happens a lot. It is easy to do. Some times the customers can be really nice.

    Worst thing

    Too much is expected of managers and they are having to sacrifice elements such as supporting their team to get other more urgent admin done. There isn’t a consistently high level of support from managers. This is not their fault though.

    6.4

    Concentrix Sales advisor, November 2022

  • Best thing

    Get to work from home but they are lowering these amount of roles as time goes along

    Worst thing

    Training as abysmal and they hiring systems is a mess for a company based around taking calls and working on computers 8 hours a day they hire people who dont know how to use a computer and then give them a week of training then throw them into the deep end to drown. No time put aside to help train them as the TLs are never not doing stupid tasks for no reason so after your 2 week nesting period you are on your own basically and anything you need to learn you have to go do yourself in your own time

    6.0

    Concentrix Call centre agent, August 2022

  • Best thing

    Consistent work, always get full hours per week, opportunity to earn more through bonus, referrals, incentives

    Worst thing

    Pay is very low, shifts are low, micromanagement is rife, upper management unreachable, don’t care. Targets for bonus unreasonable, too many bonus detractors, too many reasons bonus is withheld, bonus sometimes withheld unfairly.

    5.5

    Concentrix Sales advisor, June 2022

  • Best thing

    Working from home is nice, the team are supportive, the job is straightforward.

    Worst thing

    Taking complaints all day is very difficult, callers are rude and it is affecting my mental health outside of work.

    7.0

    Concentrix Customer service, August 2021

  • Best thing

    great pay and hours , excellent bonus , amazing colleges to work with and good managers

    Worst thing

    taking so many calls per day

    6.2

    Concentrix Sales agent, January 2020

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