Complete Care

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Complete Care is a care group. They provide nurse-led home care services.

completecare.co.uk

Rating based on 30 employees who took the Breakroom Quiz

About jobs at Complete Care

Pay

    Okay
  • Some people do unpaid extra work

    Do workers at Complete Care do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    46% of people report that they do extra work that they don’t get paid for.

    Based on data from 13 people who took the Breakroom Quiz between June 2021 and June 2023.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Hard to book holiday

    How easy is it to book a holiday at Complete Care?

    Most people find it hard to book holiday.

    How we know this

    73% of people report it’s hard to book holidays.

    Based on data from 11 people who took the Breakroom Quiz between June 2021 and June 2023.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

Workplace

    Needs improving
  • Head office doesn’t understand what’s happening

    Do people think Complete Care head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    69% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 13 people who took the Breakroom Quiz between June 2021 and June 2023.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Needs improving
  • Most people don’t feel well informed by head office

    Do workers feel well informed about how Complete Care is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    75% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 12 people who took the Breakroom Quiz between June 2021 and June 2023.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

How Complete Care ranks

Complete Care ranks joint 131st to work for out of social care providers.

  1. 131= Excelcare
    5.1
  2. 131= Complete Care
    5.1
  3. 131= Cornwall Care
    5.1

Rankings are based on Breakroom Ratings for employers with 20 or more Breakroom Quiz responses, accurate as of 29 March 2024.

Complete Care job reviews

  • Best thing

    Giving high standards of care,good working team,making a difference

    Worst thing

    Long shifts

    4.2

    Complete Care Healthcare assistant, June 2021

  • Best thing

    Love the clients I work with

    Worst thing

    Travelling

    5.5

    Complete Care Rapid response HCA, November 2020