Compass Group

Claimed profile

Good news! Compass Group has claimed their Breakroom profile.

They care about what their frontline employees think and want to be a good employer.

Dismiss

Compass Group is a food service company. They also provide facilities management, guest services and cleaning services.

compass-group.co.uk

Compass Group job reviews

Showing 134 reviews

  • Best thing

    I'm in charge of my kitchen so it down to me to keep it well stocked and cleaned

    Worst thing

    Other housekeepers not keeping my kitchen clean.

    8.7

    Compass Group Employee, March 2024

  • Best thing

    The people

    Worst thing

    Make us take breaks even if we work less than 6 hours or take them 40 minutes towards the end of the shift

    8.2

    Compass Group Supervisor, March 2024

  • Best thing

    Its easy preparing, and packing prepared meals for patients

    Worst thing

    Being in the refrigerated room and freezer, where i pick and packed meals for patient wards and stored them in cooler boxes, almost 4 hours a day, 5 days a week.And in 3 days a week i am only alone doing pick and pack in the refrigerated room for 10 cooler boxes or 20+ patient wards and uncluterring the food storage,(in short we are understaff in that 3days a week).So in that 3 days im alone, i have to be quick in order to finish on time of delivery of my colleages, but most of the time i get complaints from my colleages because mistakes and missed food in their cooler boxes which i prepared, that stresses me.

    5.5

    Compass Group Catering assistant, March 2024

  • Best thing

    Work in some interesting venues

    Worst thing

    Head office, foodbuy, HR and finance have no idea what is happening on the front line and too busy worried about back hand deals and spreadsheet numbers rather than the actual job

    3.9

    Compass Group Sous chef, January 2024

  • Best thing

    I still had work during the pandemic

    Worst thing

    They're too profit focused

    6.8

    Compass Group Porter, January 2024

  • Best thing

    Get respected by customers (Millatry)

    Worst thing

    Long Days, Hard to get any time off during periods and High demands.

    3.0

    Compass Group Employee, January 2024

  • Best thing

    easy enough job

    Worst thing

    Poor management , rota a day in advance, manager allowing staff to work after vomiting (health and safety hazard) manager gossiping about employees, manager rude to customers.

    1.0

    Compass Group Care assistant, December 2023

  • Best thing

    Event days

    Worst thing

    People who you work with

    2.7

    Compass Group Chef, November 2023

  • Best thing

    Nothing I left

    Worst thing

    Understaffed and you are just a number

    1.9

    Compass Group Kitchen assistant, October 2023

  • Best thing

    my staff

    Worst thing

    lack of hours, physically demanding, mentally draining, lack of communication

    4.5

    Compass Group Catering staff, October 2023

  • Best thing

    Making a difference in young people's lives

    Worst thing

    Hmmm

    2.8

    Compass Group Residential support worker, September 2023

  • Best thing

    Colleagues and customers are really nice

    Worst thing

    The early start

    9.0

    Compass Group Catering assistant, September 2023

  • Best thing

    Time off at Christmas and Easter paid.

    Worst thing

    Underpaid and under staffed

    5.5

    Compass Group Steward, September 2023

  • Best thing

    Set hours

    Worst thing

    No equipment, no respect, get spoken to like crap. If you have any issues nobody cares or listens.

    3.4

    Compass Group Catering assistant, September 2023

  • Best thing

    Some staff and having weekends and Xmas off

    Worst thing

    Pay rate, as well as no allowance towards travel to get to work as it is about 12 miles one way to get there

    4.5

    Compass Group Shop assistant, September 2023

  • Best thing

    Some really nice people. Good progression if you work hard and want it

    Worst thing

    Higher up management is poor. They really don’t care about you

    8.0

    Compass Group Team leader, August 2023

  • Best thing

    The team and the work place environment

    Worst thing

    Heavy work load to try and complete all tasks

    8.2

    Compass Group Manager, August 2023

  • Best thing

    You can eat and drink anything you like

    Worst thing

    Work conditions

    2.7

    Compass Group Employee, July 2023

  • Best thing

    N/A

    Worst thing

    Always cutting hours, understaffed during busy periods, poor pay

    3.2

    Compass Group Supervisor, July 2023

  • Best thing

    I work in a small team, some of us really get along

    Worst thing

    Not understanding at all when it comes to equipment we need, holidays or sick days

    2.8

    Compass Group Catering assistant, July 2023

  • Best thing

    Free food, days out

    Worst thing

    The work life balance

    1.5

    Compass Group Residential support worker, July 2023

  • Worst thing

    Low pay, no regard or care for employees from company, bad decisions made by people at head office who have never worked in their own cafes so wouldn’t know whats best anyway

    3.0

    Compass Group Manager, July 2023

  • Best thing

    Being part of a global company

    Worst thing

    Travel

    9.0

    Compass Group General manager, June 2023

  • Best thing

    Meeting new people
    Caring for patients
    Working in catering

    Worst thing

    To much work in a short period
    Pushing a heavy trolley takes it out on joints

    2.8

    Compass Group Employee, May 2023

  • Best thing

    Not much

    Worst thing

    No support, I was given an admin assistant and told I couldn’t do any of their role then chased when I didn’t know how to do their job while they were off

    2.0

    Compass Group Employee, April 2023

  • Best thing

    The customers I have come in daily.

    Worst thing

    Management, lack of support and communication, no progress within the company, made to go above and beyond without recognition, different rules for different people, no respect for employees, lack of care to staff suffering with mental health and just make you feel like a number rather than a valued employee.

    2.6

    Compass Group Catering assistant, March 2023

  • Best thing

    The experience and knowledge

    Worst thing

    Pressure is really hard and the working hours is tough

    2.6

    Compass Group Chef de partie, March 2023

  • Best thing

    predominantly a good team to work with and good atmosphere

    Worst thing

    management doesn’t deal with employee complaints about other coworkers as well as they could be dealt with

    9.7

    Compass Group Supervisor, February 2023

  • Best thing

    Team Member but no all

    Worst thing

    Lack of management.
    Working conditions are bad
    Sometimes we don't have gas.
    Always an issue with building

    2.0

    Compass Group Employee, February 2023

  • Best thing

    I like the people I work with

    Worst thing

    The pay , being paid below minimum wages they put on some contracts called spread over where we get a extra 10 day’s holiday a year but they say they can’t pay us minimum wages. they took all the chefs off that contract but say they can’t afford to take us off it . I don’t want the extra holiday I want tne wages I’m entitled to

    1.6

    Compass Group Steward, February 2023

  • Best thing

    Working with the children. Location, people I work with.

    Worst thing

    The hours and pay

    6.6

    Compass Group Residential support worker, January 2023

  • Best thing

    The break

    Worst thing

    Being given broken machinery every shift I’m on that’s mandatory to use

    3.3

    Compass Group Domestic cleaner, January 2023

  • Best thing

    Helping the patients.

    Worst thing

    Lack of staff , and equipment to do job .

    2.6

    Compass Group Employee, January 2023

  • Best thing

    Monday- Friday. Finish at 2pm
    School holidays off.

    Worst thing

    Don't get paid at all for school holidays so actual monthly pay is below minimum wage. (They keep the difference in hourly rate back so you are in fact paying yourself in the holidays) Staff not valued, not so much as a unit email at Christmas to thank staff, absolutely nothing.

    5.5

    Compass Group Manager, January 2023

  • Best thing

    Talking to customers regularly makes working worth it, getting to learn about other peoples interests is always fun

    Worst thing

    No communication with the so called chef manager, there’s a lot of passive aggression towards the people she doesn’t like… me being one of them.

    3.0

    Compass Group Barista, November 2022

  • Best thing

    seeing artists perform and meeting some aswel

    Worst thing

    the mess and the moaning that people do and the half efforts from some

    2.0

    Compass Group Cleaner, November 2022

  • Best thing

    The team I work with

    Worst thing

    We’re a busy store and don’t feel compensated for how hard we work. Never feels like management care about us.

    3.4

    Compass Group Customer service, October 2022

  • Best thing

    Meeting sick people and making them feel at home keeping them all in high spirits

    Worst thing

    Manager don’t kno how to manage, he dant kno what or how to do his job; he don’t care about anyone

    5.0

    Compass Group Porter, October 2022

  • Best thing

    The coworkers & the environment

    Worst thing

    The pay period.

    9.4

    Compass Group Employee, September 2022

  • Best thing

    Hours work nicely with parental responsibilities

    Worst thing

    Lack of training. Lack of equipment. Area management don’t help

    3.7

    Compass Group Kitchen assistant, September 2022

  • Best thing

    Meeting new people
    Looking after patients
    progressing to another job if you want to stay in the health care sector

    Worst thing

    Stress
    Time keeping
    Lack of teamwork
    Clique groups
    Bad mouthing colleagues
    Not appreciated enough
    Underpaid / overworked
    Workload to much

    2.8

    Compass Group Employee, August 2022

  • Best thing

    The team is great, bubbly and friendly

    Worst thing

    Underpaid for the responsibility and hours

    3.9

    Compass Group Catering supervisor, August 2022

  • Best thing

    Hours with holidays. Plus no split shifts

    Worst thing

    The staff attitudes at the school. Plus poor management.

    6.4

    Compass Group Commis chef, June 2022

  • Best thing

    Supervisor is nice.

    Worst thing

    We are servilery understaffed and our manager keep adding work on the team even though we told him we could do it and he said we will figure it out and he still hasn't 4 months on. He also tell us to stop telling people we are understaffed if we don't get round to going their clean.

    4.8

    Compass Group Cleaner, June 2022

  • Best thing

    Perks
    Good easy job for the money

    Worst thing

    Location managers can often favourite there own locations at the cost of the others the oversee

    6.0

    Compass Group Chef, June 2022

  • Best thing

    The pay for someone under 18

    Worst thing

    Overworking students who need time off to revise

    4.6

    Compass Group Front of house, May 2022

  • Best thing

    meet new people

    Worst thing

    managers are sometimes bad, stressful and tiring, you ache everywhere

    7.8

    Compass Group Employee, May 2022

  • Worst thing

    Low pay, not enough time at end of shift to do everything so you have to do unpaid overtime or face disciplinary for not closing down correctly

    1.5

    Compass Group Customer assistant, May 2022

  • Best thing

    Staff members who you work with

    Worst thing

    Long days and busy work loads

    6.8

    Compass Group Catering assistant, May 2022

  • Best thing

    Hours and money

    Worst thing

    Not knowing where I am sometimes

    8.4

    Compass Group Chef DE partie, May 2022