Catering assistant at Compass Group
People in this role may also be known as kitchen and catering assistants or kitchen assistant.
31 workers in this role at Compass Group have taken the survey.
How much does Compass Group pay catering assistants?
Catering assistant employees at Compass Group are typically paid £7.47–9.30 an hour, based on data from 30 employees.
What is management like for catering assistant employees at Compass Group?
217 people shared what they think about this job…
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Head office doesn’t understand the frontline
Do catering assistants think Compass Group head office understands what's happening where they work?
People think head office doesn’t understand what’s happening where they work
How we know this
96% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they workBased on information from 27 job reviews
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
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Managers aren’t respectful
Do catering assistants at Compass Group feel treated by respect by their managers?
Most people don’t feel treated with respect by their managers
How we know this
57% of people say they’re not treated with respect by their managersBased on information from 23 job reviews
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Here’s a recent review that mentions management:
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Best thing
Serving the customers every day
Worst thing
Not listened to by management
Employee, August 2021
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Join BreakroomWhat are the hours like for catering assistant employees at Compass Group?
217 people shared what they think about this job…
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Less than 4 weeks notice of shifts
How much notice do catering assistants get of their shift pattern at Compass Group?
Most people don’t get 4 weeks notice of when they’re working
How we know this
- 64% report getting one week notice or less
- 7% report getting two weeks notice
- 0% report getting three weeks notice
- 7% report getting four weeks notice or more
- 21% report having a fixed rota
Based on information from 28 job reviews
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
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Easy to book holiday
How easy is it for catering assistants to book a holiday at Compass Group?
Most people find it easy to book holidays
How we know this
68% of people report it’s easy to book holidaysBased on information from 28 job reviews
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
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Easy to take sick leave
How easy is it for catering assistants to take sick leave at Compass Group?
Most people find it easy to take sick leave
How we know this
54% of people report that it’s easy to take time off if they are sickBased on information from 28 job reviews
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Good choice of shifts
Do catering assistants at Compass Group get to choose the shifts they work?
Most people get enough choice over which shifts they work
How we know this
50% report that their manager gives them enough choice over which shifts they workBased on information from 26 job reviews
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
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No short notice shift changes
Do Compass Group managers change catering assistants shifts at short notice?
Most managers don’t change people’s shifts at short notice
How we know this
61% of people say their manager doesn’t changes their shifts at the last minuteBased on information from 23 job reviews
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
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No unpaid extra work
Do catering assistants at Compass Group do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work
How we know this
69% of people report that they don’t do extra unpaid workBased on information from 26 job reviews
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
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People get proper breaks
Do catering assistants at Compass Group get proper breaks?
People get proper breaks
How we know this
76% of people report that they get to take proper breaksBased on information from 17 job reviews
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
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People don’t worry about getting enough hours
Do catering assistants at Compass Group worry about hours?
People don’t worry about getting enough hours
How we know this
85% of people report they don’t worry about getting enough hoursBased on information from 27 job reviews
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Here’s a recent review that mentions hours:
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Best thing
Hours
Worst thing
Pay, high expectations that can’t be achieved, working with Miserable people. Everything put on me. Lack of respect. Bullying
Employee, April 2021
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What is career progression like for catering assistants at Compass Group?
217 people shared what they think about this job…
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Not enough training
Do catering assistants get enough training when they start at Compass Group?
Most people don’t get enough training when they start
How we know this
61% of people report they didn’t get enough training when they started working hereBased on information from 28 job reviews
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
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No career progression
Are catering assistants given support to progress at Compass Group?
Only some people are given support to progress here
How we know this
In the last year, 68% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their roleBased on information from 25 job reviews
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Latest reviews from catering assistants at Compass Group
11 employees left their honest reviews of this employer…
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Best thing
The people I cook & serve food too.
Worst thing
The staff who work for compass
Employee, October 2021
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Best thing
Great team and customers
Worst thing
To many hours to much pressure because of staff shortage
Employee, July 2021
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Best thing
People
Worst thing
Not got any issues
Employee, May 2021
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Best thing
I've got a couple of good coworkers that I get on with. We get paid regularly. It's not too far from my house.
Worst thing
A few bad coworkers. Uncertainty of shifts as they constantly change last minute. Certain people getting away with not doing the weekend shifts, so those of us who do it without complaint have to just get on with it. Feeling unsupported by supervision/ management. Minimum wage for stressful work.
Catering assistant, February 2021
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Best thing
Great working with children, always happy and excited to see us.
Worst thing
Staff are treated differently depending on whether they fit in with the manager.
Catering assistant, December 2020
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Best thing
Meeting customers and making the hot drinks
Worst thing
Coming into work to find the work place has not been cleaned properly from the previous day
Employee, November 2020
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Best thing
People I work with
Worst thing
It can get hard
Kitchen assistant, September 2020
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Best thing
Pay and hours
Worst thing
Not enough team work, managers don't seem to know what theyre doing. Too strict. Too many pointless and tedious tasks. Stressful for the type of work we do.
Catering assistant, August 2020
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Best thing
easy work
Worst thing
not many hours in the day
Kitchen assistant, July 2020
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Best thing
The customers
Worst thing
Theres no team work
Catering assistant, June 2020
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Best thing
Hours I work
Worst thing
Never have the right stock, and never know when the manager is getting to work
Catering assistant, February 2020
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How Compass Group ranks
Compass Group ranks joint 13th to work for in kitchen or catering assistant employers
- 12 Chartwells
- 13= Compass Group
- 13= Morrisons