5.4

Compass Group

Catering assistant at Compass Group

People in this role may also be known as kitchen and catering assistants or kitchen assistant.

31 workers in this role at Compass Group have taken the survey.

How much does Compass Group pay catering assistants?

Catering assistant at Compass Group
£7.47–9.30
Typical range
£6.45–9.76

Catering assistant employees at Compass Group are typically paid £7.47–9.30 an hour, based on data from 30 employees.

Compare pay rates at Compass Group

What is management like for catering assistant employees at Compass Group?

217 people shared what they think about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do catering assistants think Compass Group head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    96% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 27 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Not great
  • Managers aren’t respectful

    Do catering assistants at Compass Group feel treated by respect by their managers?

    Most people don’t feel treated with respect by their managers

    How we know this

    57% of people say they’re not treated with respect by their managers

    Based on information from 23 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    Serving the customers every day

    Worst thing

    Not listened to by management

    4.9

    Employee, August 2021

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What are the hours like for catering assistant employees at Compass Group?

217 people shared what they think about this job…

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Not great
  • Less than 4 weeks notice of shifts

    How much notice do catering assistants get of their shift pattern at Compass Group?

    Most people don’t get 4 weeks notice of when they’re working

    How we know this

    • 64% report getting one week notice or less
    • 7% report getting two weeks notice
    • 0% report getting three weeks notice
    • 7% report getting four weeks notice or more
    • 21% report having a fixed rota

    Based on information from 28 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Good
  • Easy to book holiday

    How easy is it for catering assistants to book a holiday at Compass Group?

    Most people find it easy to book holidays

    How we know this

    68% of people report it’s easy to book holidays

    Based on information from 28 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How easy is it for catering assistants to take sick leave at Compass Group?

    Most people find it easy to take sick leave

    How we know this

    54% of people report that it’s easy to take time off if they are sick

    Based on information from 28 job reviews

  • Good choice of shifts

    Do catering assistants at Compass Group get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    50% report that their manager gives them enough choice over which shifts they work

    Based on information from 26 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • No short notice shift changes

    Do Compass Group managers change catering assistants shifts at short notice?

    Most managers don’t change people’s shifts at short notice

    How we know this

    61% of people say their manager doesn’t changes their shifts at the last minute

    Based on information from 23 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • No unpaid extra work

    Do catering assistants at Compass Group do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    69% of people report that they don’t do extra unpaid work

    Based on information from 26 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Excellent
  • People get proper breaks

    Do catering assistants at Compass Group get proper breaks?

    People get proper breaks

    How we know this

    76% of people report that they get to take proper breaks

    Based on information from 17 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People don’t worry about getting enough hours

    Do catering assistants at Compass Group worry about hours?

    People don’t worry about getting enough hours

    How we know this

    85% of people report they don’t worry about getting enough hours

    Based on information from 27 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    Hours

    Worst thing

    Pay, high expectations that can’t be achieved, working with Miserable people. Everything put on me. Lack of respect. Bullying

    4.7

    Employee, April 2021

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What is career progression like for catering assistants at Compass Group?

217 people shared what they think about this job…

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Not great
  • Not enough training

    Do catering assistants get enough training when they start at Compass Group?

    Most people don’t get enough training when they start

    How we know this

    61% of people report they didn’t get enough training when they started working here

    Based on information from 28 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • No career progression

    Are catering assistants given support to progress at Compass Group?

    Only some people are given support to progress here

    How we know this

    In the last year, 68% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 25 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Latest reviews from catering assistants at Compass Group

11 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    The people I cook & serve food too.

    Worst thing

    The staff who work for compass

    2.8

    Employee, October 2021

  • Best thing

    Great team and customers

    Worst thing

    To many hours to much pressure because of staff shortage

    5.5

    Employee, July 2021

  • Best thing

    People

    Worst thing

    Not got any issues

    6.8

    Employee, May 2021

  • Best thing

    I've got a couple of good coworkers that I get on with. We get paid regularly. It's not too far from my house.

    Worst thing

    A few bad coworkers. Uncertainty of shifts as they constantly change last minute. Certain people getting away with not doing the weekend shifts, so those of us who do it without complaint have to just get on with it. Feeling unsupported by supervision/ management. Minimum wage for stressful work.

    4.9

    Catering assistant, February 2021

  • Best thing

    Great working with children, always happy and excited to see us.

    Worst thing

    Staff are treated differently depending on whether they fit in with the manager.

    2.1

    Catering assistant, December 2020

  • Best thing

    Meeting customers and making the hot drinks

    Worst thing

    Coming into work to find the work place has not been cleaned properly from the previous day

    8.9

    Employee, November 2020

  • Best thing

    People I work with

    Worst thing

    It can get hard

    7.6

    Kitchen assistant, September 2020

  • Best thing

    Pay and hours

    Worst thing

    Not enough team work, managers don't seem to know what theyre doing. Too strict. Too many pointless and tedious tasks. Stressful for the type of work we do.

    4.0

    Catering assistant, August 2020

  • Best thing

    easy work

    Worst thing

    not many hours in the day

    7.8

    Kitchen assistant, July 2020

  • Best thing

    The customers

    Worst thing

    Theres no team work

    1.6

    Catering assistant, June 2020

  • Best thing

    Hours I work

    Worst thing

    Never have the right stock, and never know when the manager is getting to work

    2.3

    Catering assistant, February 2020

Latest vacancies for catering assistants at Compass Group

See all Compass Group catering assistant jobs

How Compass Group ranks

Compass Group ranks joint 13th to work for in kitchen or catering assistant employers

  1. 12 Chartwells
    5.5
  2. 13= Compass Group
    5.4
  3. 13= Morrisons
    5.4